Halloween Express Recensioni 

896
•
TrustScore 2.5 su 5

2,5

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Valutata 1 stelle su 5

They double charged me for shipping. When I notified them of the mistake, they sent me a purchase order they had from Oriental Trading Company. They passed along the extra cost to me and refused to re... Leggi di più

Valutata 1 stelle su 5

Ich habe leider mehrere Bestellungen getätigt. Allerdings habe ich z.B. anstatt eines E-BIKE, Spott billigen Modeschmuck erhalten. Das sind alles Ramschartikel. Ich rate jedem Käufer die Finger weg... Leggi di più

Valutata 1 stelle su 5

I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Leggi di più

Valutata 5 stelle su 5

I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi
  2. anche in
  3. Negozio di abbigliamento

Scritti dall'azienda

Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

896 recensioni

5 stelle
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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2,5

Tutte le recensioni

(896)

5 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I purchased the American Redneck set…

I purchased the American Redneck set for a costume I could wear to work. A few of us dressed up as one of the managers. It was so much fun! The manager in question must have really liked the set I wore, as he told me the beard looked better than his beard!
The only complaint I have was that the elastic bands to hold it on were too long, but that was an easy fix.
Delivery was great, no damage to the packaging or contents.
All in all, everything was just great!

4 novembre 2021
Valutata 5 stelle su 5

Lifesaver when out of time!

I bought animal ears online to complete my costume and Halloween Express was truly a life saver. No other platform could get me what I needed before Halloween except Halloween Express. Thank you!

3 novembre 2021
Valutata 5 stelle su 5

Friendly Skull

The mask was appropriately packed, and came safe and sound. All hinges work, and only need minor customizing to fit my needs. Shipped fast.

2 novembre 2021
Valutata 1 stelle su 5

Getting ignored

I had signed up for the coupons before I ordered. Got a coupon for 20% off emailed to me. Tried to use it but it didn't work. Emailed customer service to find out that the code wasn't working but they got it fixed and I could use it now. I told them I already placed my order to make sure it was here by halloween. I asked if I could get the 20% refunded to me and have been ignored since.

2 novembre 2021
Valutata 1 stelle su 5

Out of stock and no refund

Ordered a costume for my grandson that they said they had in stock. Once I completed the transaction, I immediately got an email stating it was out of stock and I would be issued a full refund, this was on 10-19, I’m still waiting for that said refund and have had to contact my bank to dispute the transaction.

2 novembre 2021
Valutata 1 stelle su 5

Never received my order

Never received my order. Contacted Halloween express and they said they would get back with me. I have never heard back from them. I never received a refund. I’m having to dispute the charges with my credit card company.

2 novembre 2021
Valutata 1 stelle su 5

Very expensive for this kind of…

Very expensive for this kind of costume, all it is is black material that's been sewed together, oh and a piece of rope with a beaded cross. I don't think I thought this out other wise I wouldn't have purchase. Crap happens @

2 novembre 2021
Valutata 1 stelle su 5

Costume was okay except for the fan…

Costume was okay except for the fan needed to make the whole thing work. It came and the adapter didn’t fit into the battery pack so I had go go find another one. It’s ridiculous that the major part of the costume doesn’t work.

2 novembre 2021
Valutata 5 stelle su 5

Customer Service 110%

I could not be more pleased with customer service at Halloween Express on Augusta Road in Columbia. They are quick to help you find what’s perfect for you and your family, not just to sell you anything they can. They run circles around Spirit Halloween.

1 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

I ordered 3 items for Halloween costumes for my children. I was emailed a shipment confirmation for all 3 items. I later received an email stating one of my items was out of stock. However, when my package arrived, just 1 item was included. I called to speak with a customer service representative. She informed me that my other item was also out of stock and I would be issued a refund. She was pleasant on the phone but not very helpful as I was still left without a costume for my child. I wish I had been notified about the out of stock item, rather than finding out 6 days after I placed my order. She was also unable to provide complimentary rush shipping for a different costume.

1 novembre 2021
Valutata 1 stelle su 5

horrible experience order shipped was…

horrible experience order shipped was all wrong. couldnt get a response from them when i submitted a contact us. tried calling at 1pm pst on monday said they were closed yet hours on site said open until 5p. finally got someone on live chat but just got the runaround. will not purchase from them again

1 novembre 2021

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