I'm a long time customer of Hale Groves. Just recently I sent Hale Oranges as gifts to three friends. They loved them and the shipping was on time and efficient. However, one of my friends did tel... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Scotty explained everything thoroughly from what needed to be done to how they were going to install the carbon filter and lights. I didn’t feel like he was trying to sell me something that I didn’t... Leggi di più
Hale Grove sent me free replacement tray of Honeybells on yesterday. A tray that I ordered in January and was delivered in February was less than desirable. The tray that I recently received contains... Leggi di più
L'azienda ha risposto
1st time I called the person tried to be helpful but was kinda clueless. Also they had wrong delivery address. Didn't get an email confirmation. Called a second time to ask for email confirmatio... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Informazioni di contatto
1650 90th Ave., 32966, Vero Beach, Stati Uniti
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Eccellente
29.242 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The person that I gifted the fruit to…
The person that I gifted the fruit to never received them. I'm not sure if someone else received them or what happened.
10 aprile 2026
Great tasting fruit!
10 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great Customer Service
The customer service representative was very friendly and courteous. He was very helpful and provided me with all of the necessary information that I did not have.
10 aprile 2026
Risposta di Hale Groves
We're happy to hear the customer service representative was friendly, courteous, and helpful! We appreciate you letting us know he provided all of the necessary information.
Risposta di Hale Groves
We're happy the fruit was beautiful and well presented as a gift! We appreciate you letting us know about your positive experience.
The tangerines were just right
The tangerines were just right. They were very sweet and delicious. Will order from you again. Thanks.
7 aprile 2026
Risposta di Hale Groves
"Just right" is exactly what we're going for! Sweet, delicious tangerines and a happy customer that's a perfect outcome. Thank you so much for the kind words, and we can't wait to welcome you back for your next order!
Risposta di Hale Groves
Good oranges and an easy ordering experience that's exactly what we hope for every time! Thanks so much for sharing, and we look forward to sending another box your way soon!
Thank you so much for the “Over the…
Thank you so much for the “Over the Top” service of sending us a Very generous amount of replacement fruit at NO cost!
7 aprile 2026
Risposta di Hale Groves
That made our day to read! We never want anything less than a wonderful experience for our customers, and we're so glad we could make it right in a meaningful way. You deserve every bit of it. Thank you for giving us the chance to come through for you we hope the fruit was everything you were hoping for!
Risposta di Hale Groves
Honeybells and family two of our favorite things! We're so proud of the business we've built and equally proud to deliver Honeybells worthy of your kind words.
Risposta di Hale Groves
Fresh and well-packaged is exactly how every order should arrive! So glad it got to you in great shape. Thanks for taking a moment to share, and we hope you enjoy every bite!
Risposta di Hale Groves
So glad to hear it! Thanks for the quick thumbs-up it means a lot. Hope to see you back soon!
Risposta di Hale Groves
We appreciate you sharing your experience! We're happy to hear that you find our product great and our service delivery reliable.
My friend said the oranges were sweet…
My friend said the oranges were sweet and juicy. It was delivered on time for Easter. Thank you
1 aprile 2026
Risposta di Hale Groves
We're happy to hear the oranges were sweet and juicy for your friend, and that the delivery arrived on time for Easter! We appreciate your positive feedback.
FedEx delivered to the wrong address
FedEx delivered my package to the wrong address. My concern was addressed immediately and a refund was given! I appreciate the speedy response from customer service team and account’s receivable team! Excellent Service!
1 aprile 2026
Risposta di Hale Groves
We're happy to hear that your concern was addressed immediately and that you received a refund. We appreciate your positive feedback regarding our customer service and accounts receivable teams' speedy response.
These were the sweetest and juiciest…
These were the sweetest and juiciest oranges I’ve ever tasted!
1 aprile 2026
Risposta di Hale Groves
We're happy to hear that you found the oranges so sweet and juicy! We appreciate you sharing your positive experience with us.
Artic Air Service…
Scotty explained everything thoroughly from what needed to be done to how they were going to install the carbon filter and lights. I didn’t feel like he was trying to sell me something that I didn’t need. Both he and his helper were polite and friendly.
15 aprile 2026
Risposta di Hale Groves
Juicy fruit is what we're all about! So glad it hit the mark. Thanks for the fun review we hope you enjoy every last bite, and we'd love to see you back soon!
Shame on you for shipping the tiny fruit.
Fruit was below par in size. We have bought your product for years. The honey bells this year were embarrassing to you and your reputation.
Shame on you.
1 aprile 2026
Risposta di Hale Groves
Thank you for your feedback. We will reach out to you directly.
Risposta di Hale Groves
We're happy to hear that you find our fruit, prices, and shipping great! Thank you for being a repeat customer; we appreciate it.
Excellent quality tangerines
Excellent quality tangerines. I look forward to these every year because my grocery store no longer offers tangerines. In this shipment, two were damaged but the remainder were delicious.
1 aprile 2026
Risposta di Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 4/27-5/3. We value you as a customer and appreciate your business.
Replacement fruit rec’d👍
I have rec’d a gift from Hale with good quality fruits. So I decide to “send” to a friend who had a health battle and got good news. Well they reported that some of the fruit had mold. I got copied on the email saying the fruit would be replaced in a couple of weeks (seemed long). I was embarrassed and saddened but thankful the 2nd replacement package arrived much earlier than the 2 1/2 weeks originally quotes.
31 marzo 2026
Risposta di Hale Groves
Thank you for your feedback, and we apologize for the condition of the package. We are glad we submitted a replacement for you, and we hope that it was enjoyed.
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