GUSTATORY Recensioni 

144
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had an inquiry about my order and they got back to me out of working hours. The coffee itself has been exceptional, going far beyond my expectations even for the "premium" subscription were I got a pi... Leggi di più

Valutata 5 stelle su 5

Just started a Gustatory subscription and I am extremely satisfied with the product and the customer service. The coffee itself is a responsibly sourced specialty roaster that I would not have f... Leggi di più

Valutata 4 stelle su 5

Amazing company, great atitude, customer service and vision! Coffees are pretty good - I was expecting more complexity and think some UK roasters like Sweven and Plot offer that, instead of shipping o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If you're into trying different coffee origins and varietals without breaking the bank, Gustatory is your go-to. They hook you up with beans from top-notch global roasters. While it's a surprise every... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivendita di caffè
  2. Torrefazioni
  3. Negozio di caffè
  4. Piattaforma di commercio online

Scritti dall'azienda

The coffee industry is in a global sustainability crisis. We exist to widen the conversation. Subscribe to discover and enjoy better coffees.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(144)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer Service is excellent!

Gustatory customer service is exceptional.

Great range of beans, easy to set up, the team are on hand if any errors occur. Quick to respond and extremely personal with their emails.

Great value for money being a subscriber!

2 ottobre 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Big Len,

Thank you kindly, personal emails are exactly how we operate - always on hand, always happy to help! Thanks for noticing :)

GUSTATORY

Valutata 5 stelle su 5

Superb subscription

Superb subscription. The range of choices is fabulous. The monthly subscription allows for a never ending variety of great tasting coffee.
The hot chocolate they sell is pretty dammed good too!

28 agosto 2024
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Risposta di GUSTATORY

Hey Patrick,

Glad to hear of the hot chocolate getting a mention. Our Pantry is relatively new, but glad to see it being well received.

Hope you enjoy your next deliveries, and all those after!

GUSTATORY

Valutata 5 stelle su 5

Great platform

Love the varieties of coffee and convenience that Gustatory offers. So far I have received great choices of coffee ... looking forward to more what I will be receiving in the future.

28 giugno 2024
Valutata 5 stelle su 5

Really great coffee

Really great coffee, every single time! I have no need nor desire to get my coffee from anywhere else! I really reccomend the service. Don't be put off by the website, it certainly needs a redesign and a lot of simplification but it doesn't impact the quality of the coffee and that's what counts.

30 aprile 2024
Valutata 5 stelle su 5

Fantastic coffee offering from roasters around the world.

Great range of coffees available at lots of different price points. Coffees are great value for money (especially for non uk roasters) and the ability to tailor your flavour preferences is unique and really welcome. Customer service was great when I had a shipping issue. Quick, responsive and helped me sort it out.

17 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Alex,

Here to help and keep you caffeinated, or decaffeinated if the case may be.

Hope you're enjoying your latest coffees!

GUSTATORY

Valutata 5 stelle su 5

Great experience so far

Great experience so far. Coffees arrived on time, good communication. Really nice to have a subscription offering international roasters.

2 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey,

What we're here for - there's just so much more to the coffee world than UK roasters. Not that we don't love working with all our UK coffee partners, of course, but so much to see, and so much to taste.

Let us know if you ever need anything!

GUSTATORY

Valutata 5 stelle su 5

World class coffees

World class coffees, delivered every month, on time. What more could I ask for?

I’ve never had a bad coffee from Gustatory and the variety of roasters they source is really great.

The online platform is easy to use, so pausing and resuming my subscription is a breeze.

I’d highly recommend Gustatory to anyone looking to discover new coffees with ease.

1 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Mohammed,

Quite the kind words, for us and the quality of our featuring roasters and their coffees. We'll pass the news on.

World class coffees for world class coffee fans!

GUSTATORY

Valutata 5 stelle su 5

What’s not to like…it’s amazing.

I’ve been a customer for about 18-24 months now, and love the variety of coffees the team at Gustatory source.

It’s great telling them what flavour notes I like, and they match fabulous coffees from amazing roasters and ship them straight to my door. What’s not to like about that. Thanks, and keep up the great work.

6 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Andy,

Whats not to like about that ~ our thoughts exactly.

Thanks for being a long-time subscriber!

GUSTATORY

Valutata 5 stelle su 5

Taste of Travel

I have been subscribing for over a year (some moths skipped) as a way to feel like I’m traveling even when I’m not.

I love finding coffee abroad to bring home and during the pandemic started shipping it when I couldn’t travel from the US. With shipping costs sometimes being as much as the coffee, I was excited to find Gustatory so I could still get my one or two bags at a reliable price.

The coffees have all been fantastic and the portal makes it easy to skip on the months I’ve traveled and gotten my own!

17 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey,

We work hard to offer the best international (and UK) shipping rates - we've subscribers in over 40 countries, glad you're part of our community.

Many more tasty coffees to come!

GUSTATORY

Valutata 5 stelle su 5

Great coffee

Great coffee, can't wait for next delivery

4 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Anthony,

Some may say birthdays come round every month, it's *that exciting! Okay, maybe not, but we're entirely with you in always looking forward to the month ahead!

Hope you're enjoying your latest coffees.

GUSTATORY

Valutata 5 stelle su 5

Excellent variety of coffee roasters

Excellent variety of coffee roasters. Added bonus of getting to choose your preferred taste.
Always shipped on time also.

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Stephen,

What we try to do best - curate coffees exactly to your liking, be it a subscriber subscribing to 1,2,3,4,5,6+ bags. All are taste matched.

Enjoy your next coffees! :)

GUSTATORY

Valutata 5 stelle su 5

Among several coffee subscriptions

Among several coffee subscriptions, Gustatory stands out as the best. Their excellent communication, consistently great coffee, friendly staff, and reasonable prices make them a top choice. Keep up the good work, Gustatory!

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Engin,

Hope you're enjoying your current coffees, many, many great roasters and their coffees to come!

GUSTATORY

Valutata 5 stelle su 5

The best specialty coffee subscription

This is by far the best specialty coffee subscription available. You get to try amazing roasters from around the world.

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Joan,

We didn't want to say it ourselves, but we quite agree. We do try our best every month :)

Happy brewing!

GUSTATORY

Valutata 5 stelle su 5

Excellent service

Excellent service, amazing coffee and very responsive to any issues!

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey,

Thanks for your review - hope you've enjoyed your most recent coffees!

GUSTATORY

Valutata 5 stelle su 5

Quality, speed, transparency and consistency

I've been a subscriber for almost a year and have received bags in both India and the UK. I haven't received a bag that didn't hit the mark yet. The roaster curation, speed of delivery, and most importantly, the cost per bag of coffee are unmatched. The team is also super quick in responding to any queries.

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Lionel,

Best quality + delivery speed + unmatched price + personal customer service = you've hit the nail on the head, all our priorities! Happy brewing!

GUSTATORY

Valutata 5 stelle su 5

Excellent coffee subscription

Been a monthly subscriber since Feb 2021 and always been an excellent selections of coffee sent.

Easy process, always good communications.

Only thing I wish they still did was the little handwritten note accompanying the coffee which really made a personal connection.

18 febbraio 2024
Non scritta su invito
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Risposta di GUSTATORY

Hey Shane,

Thanks for your kind words - ah, we miss writing a little roaster description in our curation card too. Long story short, we've come a very, very long way since then, we wish there were more hours in the day for us to do this for everyone!

That said, hopefully you still like our handwriting nature of your curated coffee list, something we do still do.

GUSTATORY

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