The platform is like a scam. The person who replied is like robot, not reading what you write. Instead just replying the same thing. Really bad experience with this platform. The material from the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
COMPLETE SCAM. DO NOT PURCHASE OR THEY WILL KEEP CHARGING YOU AND YOU WILL HAVE TO CANCEL YOUR CARD AND GET A NEW ONE. SCAM!!!! you can complain to Stripe that this company fraudulently charged y... Leggi di più
Disgusting scammer. No soul. Bought a 0.78p video. Absolutely no mention of a subscription anywhere!!! Then 3 days later get charged £66 for a subscription because in the terms and conditions hidden... Leggi di più
The courses are several and diverse which is great. A voting function on the site of what content to upload more would be a great idea for all the clients. For example ( i would like more ballet class... Leggi di più
2,0
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119 recensioni
Ha risposto al 44% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Absolutely scammers!!!!!!!!!!
Absolutely scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $1 course, just to try.
Didn’t even receive the correct one and have now been charged an additional $80 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?
24 febbraio 2026
Non scritta su invito
They charged me for subscription I…
They charged me for subscription I never sign for.
24 febbraio 2026
Non scritta su invito
The support was very good and quick
The support was very good and quick. Thank you for your help
22 febbraio 2026
Non scritta su invito
I bought a course on MFR for 1 dollar
I bought a course on MFR for 1 dollar. In some days I was charged 59 dollars and I even didn't know about it at all. When I asked to return my money back, they said that I have to do this training, tal to curators and so on. But they didn't tell me about these conditions when I paid. They are just scammers!!! SCAMMERS!!!!
23 febbraio 2026
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I received prompt replies and solutions…
I received prompt replies and solutions to my problem . Polite and timely response - excellent service from Sofia .
20 febbraio 2026
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Scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $4.99 course.
Didn’t even receive the correct one and have now been charged an additional $100 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?
9 febbraio 2026
Non scritta su invito
Я получила от сервиса официальный отказ…
Я получила от сервиса официальный отказ в возврате средств (скриншоты письма прилагаются).
В связи с этим считаю необходимым предупредить других пользователей.
С меня было списано 99 $ без моего осознанного и подтверждённого согласия. Сервис отказался вернуть деньги и прекратил диалог, сославшись на «внутренние условия».
Причины жалобы:
1. Отсутствие информации об автоматической подписке
Меня не уведомили, что оформляется автоматическая подписка.
На сайте не было прозрачной и понятной информации:
• о том, что подписка продлевается автоматически,
• о дате списания,
• о сумме 99 $,
• об условиях продления и отмены.
Это вводит потребителя в заблуждение и нарушает право на информированное решение.
2. Стоимость и условия услуги не были раскрыты до списания средств
До момента списания денег мне не была предоставлена полная, доступная и достоверная информация о тарифе и условиях услуги.
3. Сервис ссылается на условия, которые не были предоставлены до оплаты
В письме об отказе сервис ссылается на свои внутренние правила, которые я не видела и не подтверждала при оформлении услуги.
Фактически условия были применены задним числом.
Вывод:
Списание средств считаю несанкционированным. Возврат был отклонён без попытки урегулировать ситуацию.
Не рекомендую данный сервис.
Будьте внимательны — существует риск скрытых подписок и списаний без явного согласия пользователя.
30 novembre 2025
Non scritta su invito
Risposta di Gurugo
Здравствуйте,
Нам очень жаль, что у вас возникла такая неприятная ситуация. 🙏
Мы понимаем, насколько важно, чтобы информация о подписках и списаниях была прозрачной и понятной для всех пользователей. Если вы хотите, мы рекомендуем напрямую связаться с нашей службой поддержки по info@gurugo.online
, указав детали вашего аккаунта и покупки — это позволит нам проверить ситуацию и оказать помощь в разрешении вопросов, связанных с платежами.
Ваш отзыв очень важен — он помогает нам совершенствовать процесс информирования пользователей и улучшать сервис.
Complete Fraud!!
Complete Fraud!!! Charged for the subscription that I have never ordered or asked for! Didn’t answer any of my mails and didn’t give any refund! Cheaters!
I wrote two mails to them - none of them was answeres!
22 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello Alona,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please reach out to our support team at info@gurugo.online
with your account and purchase details. We will review the situation carefully and do our best to help clarify any charges and resolve the issue.
Your feedback is important and helps us improve transparency and customer support.
SCAM
I was charged a subscription over 80 EUR after only purchasing one class 2-3 days ago. I was having trouble accessing the materials I bought and never started any other course. I contacted them immediately after my card was charged for subscription but they refused to refund me. I didn't see the subscription to the platform could be unchecked when purchasing the 1 course.
Your invitation to contact your support team is meaningless since I did that immediately upon being charged and your feedback was it was my fault for subscribing.
22 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please know that our support team is always here to help clarify any issues regarding subscriptions and charges. If there was a misunderstanding with the subscription options at checkout, we encourage you to reach out to our team directly at info@gurugo.online
, providing your account details and purchase information so we can review the situation and assist you promptly.
We appreciate your feedback, as it helps us improve clarity around subscriptions and billing.
Misunderstanding excellently resolved!
I have had the most prompt and generous support from Gurugo and cannot fault their efforts to quickly resolve a misunderstanding on my part that I had. Highly rate their service. Very much looking forward to working through the various courses etc that they offer⭐️⭐️⭐️⭐️⭐️
22 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
Thank you so much for your wonderful feedback! 🌟
We’re delighted that our team could promptly and effectively resolve the misunderstanding, and that you felt supported throughout the process. Your kind words mean a lot to us.
We hope you enjoy exploring all the courses and making the most of the learning experience. We’re always here to help along the way!
Compensación
I has a problem with them because they charged me for courses I didn't Buy, but I send an e-mail and they explained me the situation and gave me unlimited access for 6 months. I didn't get My money back, but at least I got a compensación.
21 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Thank you for sharing your experience and taking the time to leave a review.
We are sorry that you initially experienced difficulties with the charges – we understand that such situations can be frustrating. At the same time, we are glad that after contacting support, we were able to clarify the situation in detail and offer you a compensatory solution in the form of extended access.
We appreciate your feedback and hope that the provided materials will be useful and meet your expectations. If you have any questions or need assistance, our support team is always available.
I bought a guasha course for 4.99…
I bought a guasha course for 4.99 dollars. Suddenly, the company has charged me for another 2 courses that amounts to 70 dollars. Afterwards I have unsuccesfully tried to get a refund. Since January 9th, they claim that I have to do 21 days of lessons and prove print screens and feedback and furthermore in order to get a refund. And they change this every day. In the beginning it was 14 days out of 21 days. Yesterday it was 21 days out of 30 days from purchase.
This is a fraud company. Be careful. It is a scam. Today I cannot even enter the homepage.
They charge you money for courses that you did not even order. Stay away from this company. They do not answer their emails either.
1 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration.
Please know that all charges on our platform are tied to a confirmed purchase by a registered user. Access to any course or subscription is only granted after the user explicitly confirms the purchase. There are no charges made without consent.
If you have experienced unexpected charges, we want to help you resolve this. Please contact our support team at info@gurugo.online
We will review your case individually, clarify the situation, and assist with any options available. Our goal is to provide transparent and fair service to all users.
Complete scammers
Complete scammers. AI content and hidden non-refundable "add-ons". Avoid at all costs.
20 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We’re sorry to hear that your experience led to such concerns.
We want to clarify that all content on our platform is created by professional instructors and practitioners. While digital tools may be used to enhance the learning experience, the programs themselves are real, carefully structured, and designed to provide practical value.
All purchases and any additional options are presented during checkout and require explicit confirmation from the user. No charges are made without consent. If you have experienced unexpected billing or have questions about your account, we encourage you to contact our support team at info@gurugo.online
so we can review your case individually and provide clarification or assistance.
Sofia was patient and informative
Sofia was patient and informative. I don't like your policy and user experience in your offers, but Sofia was great.
18 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello Jelena,
Thank you for your honest feedback. We truly appreciate you sharing your experience.
We’re glad to hear that Sofia was patient, clear, and helpful. At the same time, we take your comments about our policy and user experience seriously. Feedback like yours helps us identify where improvements are needed, especially around clarity and ease of use.
She was awesome and turned a bad…
She was awesome and turned a bad experience into a good onee
18 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Thank you for your kind words! 💙
We are very pleased to hear that the overall impression was positive.
Thank you for sharing your experience!
Seems like I'm not the only one
Seems like I'm not the only one. I just had a $99 attempt on my card after purchasing a $1 course 3 days ago. Didn't know what the $99 were from so I Googled and then went to my email, so now here we are. You guys are scammers.
Today is Jan 21 and they just tried again to charge $99 on my card. Whatever you guys are doing, cancel me. I tried requesting a password to log in to cancel and you guys can't send a link because you don't recognize my email address...meaning I don't have an account with you.
And the email address is the only one I would use. So I did not use a different email address.
16 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello Rosalind,
We’re sorry to hear how upsetting this situation has been, and we understand why it caused concern.
We’d like to clarify that subscription charges are only associated with an account created using a specific email address during checkout. If our system does not recognize the email you’re trying to use, it usually means the purchase was completed with a different email (for example, due to autofill or a typo at checkout).
We do not process charges without an active account and confirmed subscription. There is no intent to charge users without authorization.
To resolve this as quickly as possible, please contact our support team directly at info@gurugo.online
We take these concerns seriously and are committed to resolving them promptly and transparently.
I was very annoyed with gurugo
I was very annoyed with gurugo. I signed up for $1.00 and got charged 3 lots of $24.90 at the same time.
It's not a good site to use.
I want my subscription cancelled and the money refunded since it is shown that if you don't find it any good you can get your money back within 21 days.
15 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We’re sorry to hear that this situation caused you frustration, and we understand your concerns.
All charges on our platform are made only after confirmation during the checkout process, and information about available options and subscription terms is displayed before payment is completed. That said, if something was unclear or you believe the charges do not reflect your intention, we are absolutely ready to review your case individually.
Please contact our support team at info@gurugo.online
Regarding the 21-day guarantee, each request is reviewed according to the applicable terms, and our team will provide you with a clear explanation and available options after checking your account.
We value feedback and aim to resolve issues respectfully and transparently. Thank you for bringing this to our attention.
Fraudulent
Stay away. They will loot your card. Also its complete AI content. No one to regulate such scammers
15 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We’re sorry to read your comment and that your experience led to such a strong impression. We want to clarify that all content on our platform is created and curated by professional instructors and practitioners. While we may use modern digital tools to enhance learning formats, the programs themselves are developed by real experts and are designed to deliver practical value.
All payments are processed only after user confirmation, and no charges are made without authorization. If you experienced unexpected billing or have concerns about your account, we strongly encourage you to contact us directly so we can review your case in detail. You can reach our support team at info@gurugo.online
— we are always open to dialogue and ready to assist.
Не покупайте у GuruGo ничего
Не покупайте у GuruGo ничего. Я хотела купить курс за 5 долларов . В итоге списали 5, 24.90 дол а через три дня 69 дол
Пришлось заблокировать карту.
Отвечают, ссылаясь на свои внутренние правила, игнорируя ваши слова, что вы не совершали покупку. Это мошенники.
Do not buy anything from GuruGo. I wanted to purchase a course for $5. Instead, I was charged $5, then $24.90, and three days later another $69 without my consent.
I had to block my bank card.
They reply by referring to their internal policies and completely ignore the fact that I did not make or authorize these purchases.
This is a scam.
No compren nada en GuruGo. Quería comprar un curso por 5 dólares, pero terminaron cobrando 5 $, luego 24,90 $ y, tres días después, otros 69 $ sin mi consentimiento.
Tuve que bloquear mi tarjeta bancaria.
Responden citando sus normas internas e ignoran completamente que yo no autoricé esas compras.
Es una estafa.
Non acquistate nulla su GuruGo. Volevo comprare un corso da 5 dollari, ma mi sono stati addebitati 5 $, poi 24,90 $ e, dopo tre giorni, altri 69 $ senza il mio consenso.
Ho dovuto bloccare la carta bancaria.
Rispondono facendo riferimento alle loro regole interne e ignorano completamente il fatto che non ho mai autorizzato questi acquisti.
È una truffa.
10 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We are very sorry to hear about your experience and understand your frustration. Please note that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, as well as the dates and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
I have terrible experience with this…
I have terrible experience with this company. Unfortunatelly I didnt check the reviews. I have orderred one courses for 1 dollar and I was charged 99 dollars next day. I have contacted the support and they offer me more and more courses! I dont even want to open a course I have bought! I want my money back. They force me to go through the course and be in contact with mentors for 21 days! I have send them many emails and got a survey without resolving the issue.
7 gennaio 2026
Non scritta su invito
Risposta di Gurugo
Hello,
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please know that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or issues, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
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