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Valutata 5 stelle su 5

Excellent service as always! Sam is friendly, helpful and incredibly reliable. She always goes out of her way to find me great tickets and makes the whole booking process easy. I’ve used her many time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sam is our regular consultant at Groupline. As a group booker I need someone who is on the ball and can provide timely replies as I am usually dealing with 60-80 people. Sam is always very good and it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Superb company! I probably shouldn't mention my agent, Sam, because I'd like to keep her all to myself! But she truly is an absolute star. She's always there to help, support, and answer any questio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ross Finbow has just booked tickets for me and my friends to see Sinatra. As ever, Ross was friendly, efficient, accommodated last minute changes to numbers and communicated clearly and quickly throu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di biglietti per eventi
  2. Produzione teatrale

Scritti dall'azienda

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

582 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(582)

180 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and helpful service

Ross was very helpful in ensuring the needs of my group were met and email communication was clear and timely. We're looking forward to our trip.

20 ottobre 2025
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Risposta di Group Line

Thank you so much for the 5-star review!

Valutata 5 stelle su 5

I always go with Groupline

I've used Groupline for our theatre trips for around 20+ years, first with Allen and then post-covid with Ross. They are very responsive and helpful and we get fantastic deals on our theatre tickets. We had brilliant seats for our most recent trip (Starlight Express).

5 ottobre 2025
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Risposta di Group Line

Thank you for the 5 stars! We're thrilled you had a great experience with Ross and Allen.

Valutata 5 stelle su 5

Great for my coach trips

I always use Groupline for my theatre coach trips, they are so helpful and easy to communicate with, I have had many dealings with Ross who is great and quick to sort out my invoices/change of numbers.

16 ottobre 2025
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Risposta di Group Line

Thank you so much for the 5-star review!

Valutata 5 stelle su 5

PERFECT ! SO EFFICIENT

Neil is a highly efficient, responsive agent with excellent common sense! Many thanks for your daily assistance! Voyages AIMES ! :D

22 ottobre 2025
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Risposta di Group Line

Thanks so much for taking the time to leave us and Neil a 5-star rating, it's much appreciated

Valutata 5 stelle su 5

I have booked quite a few shows now…

I have booked quite a few shows now through Ross and the team. They are always extremely response and helpful, however complex the query. I will continue to use them for sure!

21 ottobre 2025
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Risposta di Group Line

Thank you so much for the 5-star review!

Valutata 5 stelle su 5

Group line are amazing

Group line are amazing, very good customer service and very helpful

29 settembre 2025
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Risposta di Group Line

Thanks for taking the time to share your review

Valutata 5 stelle su 5

Helpful and smooth

Ross was really helpful. He helped me organise an educational trip for me and my students, found us some good seats and was able to hold them for a reasonable amount of time whilst I was awaiting confirmation of trip approval from my institution. Would highly recommend for easy school bookings.

1 settembre 2025
Non scritta su invito
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Risposta di Group Line

Thanks so much for taking the time to leave us a 5-star rating, it's much appreciated

Valutata 5 stelle su 5

Cabaret Star

Ross was great in dealing with our 10 ticket request fo Cabaret at the Kit Kat club, really helpful with the options and also personal viewing experience, tickets sorted and now can't wait for our trip in November

2 settembre 2025
Non scritta su invito
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Risposta di Group Line

Thanks for taking the time to share your review

Valutata 5 stelle su 5

Ross was extremely helpful in sorting…

Ross was extremely helpful in sorting out the 10 tickets I required, 4 for grandkids on the Sen register plus an assistant dog. Thank you.

5 settembre 2025
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Risposta di Group Line

Your 5-star rating and lovely feedback on Ross is greatly valued

Valutata 5 stelle su 5

Great experience

Great experience. Ross was 11/10 couldn’t have been better. Got everything sorted and tickets booked for a group booking.
Thanks again :)

1 settembre 2025
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Risposta di Group Line

Thank you for the 5-star review

Valutata 5 stelle su 5

Brilliant service from start to finish

Ross was brilliant at sourcing tickets for an upcoming school trip and gave me lots options of different shows, prices and seats. Really helpful and helpful and was super efficient too. Would definitely recommend ☺️

8 luglio 2025
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Risposta di Group Line

We sincerely appreciate your 5-star review and your trust in us.

Valutata 5 stelle su 5

Great service

Ross has been excellent and prompt at providing service for our scouts group. He provided us the most cost efficient view which has ensured our members get a great experience. His knowledge about the show and extras has also been invaluable.

8 agosto 2025
Non scritta su invito
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Risposta di Group Line

Thank you for the 5-star review

Valutata 5 stelle su 5

Great service!

Ross has been incredibly responsive, proactive and kind. It was very easy to get in touch with the service and very simple to book and make payments.
Ross has done a great job and made sure our big group was accommodated and got us great seats!

13 agosto 2025
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Risposta di Group Line

Thank you for the 5-star review

Valutata 5 stelle su 5

Great customer service

Ross was very helpful when booking tickets for 'My Neighbour Totoro'. It turned out that I needed fewer seats than I originally reserved. Ross made no bones about it, making sure the seats I bought were the ones in the centre of the row. He's friendly, but also professional. A pleasure to deal with.

28 luglio 2025
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Risposta di Group Line

Thank you for sharing your positive experience with a 5-star review

Valutata 5 stelle su 5

Seamless booking

Seamless booking - great show offers . proactively reach out to me to offer new shows or offers available.
I have dealt with Elizabeth Randall (Liz) for my last booking . She contacted me about a show I was interested in with a great group offer. We have now booked and secured tickets to Mincemeat in January. Would highly recommended.

7 agosto 2025
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Risposta di Group Line

A big thank you for the 5-star review

Valutata 5 stelle su 5

Helpful and quick replies

Liz was very helpful in getting a group booking done despite some changes along the way. Not much more you could possibly hope for!

1 luglio 2025
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Risposta di Group Line

Thank you for your 5-star rating.

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