Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Edited as after two washes brabd name fell off and clothing went down hill very fast havent purchased since ... extremely fast delivery sizing is small fit glad I sized up the quality is very goo... Leggi di più
Irish company Great fitting well made tracksuits. I bought two as they were on sale. Both great value for money. The brand definitely stands out among the rest. Swift delivery. So overall I w... Leggi di più
Can't believe how fast the delivery was ,ordered the tracksuit 12.30pm on the Thursday was at my house for 10am next day & didn't pay for next day delivery. Fantastic service!!!! Brilliant quality... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
GRIID has a wide range of cutting edge sportswear & lifestyle clothing. From Men's Tops, Bottoms, Jackets, Tracksuits, Coats built for the pinnacle of performance.
Informazioni di contatto
4,6
Eccellente
219 recensioni
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Ordered late in the evening
Ordered late in the evening, delivered the next day (in Ireland)
Nice quality and reasonable price
11 settembre 2024
Non scritta su invito
Perfect size perfect fitting and…
Perfect size perfect fitting and excellent updates on teacking
9 settembre 2024
Non scritta su invito
delivery came two days after order and…
delivery came two days after order and my son loves the outfits
23 agosto 2024
Non scritta su invito
A poplular brand values it's customers
Easy to place an order. Order delivered on time. Further communication with the team is effective. The business values their customers and lovely support received from the team. A very popular brand for young people.
13 agosto 2024
Non scritta su invito
Say no more Ted 👌🇮🇪
30 luglio 2024
Excellent service got stuff in couple…
Excellent service got stuff in couple days
25 luglio 2024
Non scritta su invito
Love Cap and really fast shipping
29 luglio 2024
Non scritta su invito
Amazing service I had a mistake when…
Amazing service I had a mistake when ordering I ordered the wrong size one email and 20 minutes later it was sorted and the size was fixed and 2 day later in was a my door you don’t get that service in many places or at all amazing and I wish yous all the best in the future with the business
18 luglio 2024
Non scritta su invito
Brilliant and quick delivery will be…
Brilliant and quick delivery will be buying again
26 luglio 2024
Non scritta su invito
Easy website to use
Easy website to use . Fast delivery. Clothes came perfect very happy with purchase. Will definitely buy from this website again .
24 luglio 2024
Non scritta su invito
Very quick to deliver
Very quick to deliver, good quality my son loves his jacket is slim fit but the platinum grey shorts are too small but he is tall, sent the shorts back with a letter to exchange to a medium onyx and now have a reply will be with me soon,he and his friends will defo be getting more of the site,
26 luglio 2024
Non scritta su invito
Great site to order from..jacket is…
Great site to order from..jacket is unreal..Will be ordering more soon
23 luglio 2024
Non scritta su invito
Poor communication trying to arrange…
Poor communication trying to arrange exchange never provided any help. Stuck with a tracksuit a size too small.
1 giugno 2024
Non scritta su invito
Risposta di GRIID
Dear Antony,
Thank you for your feedback. We're truly sorry to hear about the difficulties you experienced while arranging an exchange.
We strive to ensure smooth communication and hassle-free returns for all our customers. According to our records, your returned item was sent back to the sender on 04/07. Once items reach us, we process exchanges and returns promptly without any issues. It seems there may have been a logistical issue on the courier's side, which is beyond our control.
We would love to resolve this for you. Please reach out to our customer service team directly at info@griidofficial.com, and we will assist you with the exchange process to ensure you receive the correct size tracksuit.
Thank you for your understanding and patience.
Best regards,
The GRIID team
Order arrived in 2 days
Order arrived in 2 days. Great quality and sizing. I had a small issue with one item and the customer service was excellent, very quick response and was resolved with no fuss. Will be ordering again.
29 giugno 2024
Non scritta su invito
Excellent Quality and Outstanding Customer Service
Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away and sent a courier out to our house with correct size within hours. Outstanding customer service. Really impressive. Items ordered were really high quality. My son is delighted with the set. Will absolutely be a returning customer … highly recommend.
5 luglio 2024
Non scritta su invito
Great service and product
Great service , quality product , quick delivery . Very happy overall and will defo be buying more from them .
3 luglio 2024
Non scritta su invito
Delivery threw package under the car in…
Delivery threw package under the car in pouring rain even thow i have porch and is always open other than that I'm happy with product
28 giugno 2024
Risposta di GRIID
Hi Paul,
Thank you for sharing your feedback and for your positive remarks about our product. We’re thrilled to hear that you are happy with your purchase.
We sincerely apologise for the delivery experience you had. While we strive to partner with reliable courier services, it’s clear that the service you received from DPD fell short of both our and your expectations. Rest assured, we will be addressing this issue directly with DPD to ensure such incidents are avoided in the future. Please note your review more so reflects on DPD and not on us as a brand so we would appreciate if you could consider this when reviewing us a brand.
Nevertheless, your satisfaction is our top priority, and we appreciate your understanding. If there’s anything further we can do to assist you, please don’t hesitate to reach out to our customer service team at info@griidofficial.com
Thank you for your support and for bringing this matter to our attention.
Thanks,
The GRIID team.
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