Really lovely experience with Grey Wizard Toys! Vinted lost my item and the lovely guy at GWT sent me a replacement for free 🙏🏻 Very well packaged toy too. It’s this sort of personal service that wo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Could not believe they had Terrifier Funko Pop in stock! Been after it since last year. Brilliant item, briliant condition. Also, could not be happier with packaging, delivery time etc. Thankyou Grey... Leggi di più
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Communication was really helpful, I emailed them to ask about the delivery ETA for my Little Mermaid pops and they were super quick to answer and also kept me updated when they were due to dispatch... Leggi di più
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I had a great experience while ordering my Winter Soldier Funko Pop. Great communication with the Grey Wizards Team. Thank you for all your support! Thank you also for the protective box and the cu... Leggi di più
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Dettagli dell'azienda
- Negozio di giocattoli
- Negozio di giocattoli per l'infanzia
- Negozio di oggetti da collezione
- Negozio di hobbistica
Scritti dall'azienda
Grey Wizard Toys is a small, family-run toys and collectibles business specialising in Funko Pop, Funko Soda collectibles and other Film & TV merchandise.
Informazioni di contatto
Regno Unito
- info@greywizardtoys.com
- greywizardtoys.com
4,5
Eccellente
119 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Such an amazing company
Such an amazing company? So friendly, the Funko was shipped quickly in great packaging and arrived quickly! Highly recommend! ✨
3 ottobre 2024
Risposta di Grey Wizard Toys & Collectibles
Thanks for the feedback Ella, glad your order went well!
Great first experience
Item was priced fairly and arrived very well packed -- best packaging I've encountered for a Funko Pop, in fact. Will definitely be ordering from them again!
5 ottobre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you for the great feedback Nick, glad that everything went well with your order!
Great customer service
Great customer service, quick delivery and really friendly and helpful
2 ottobre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you Siobhan! Appreciate your understanding whilst we replaced the damaged item you received.
Brilliant customer service
The courier crushed the box even though it was well packed by the seller. Grey Wizard were very quick to resolve the issue that was not their fault! Great seller, thanks.
2 ottobre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you for the great feedback Ashley and for your understanding whilst we replaced your order.
Quality Place For Collectable Purchasing
Fantastic quality products, delivered safely and quickly.
Communications throughout the purchasing process is first rate.
25 settembre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you for your great feedback and for your orders Graeme! We're glad they went smoothly.
The pops were reasonably priced
The pops were reasonably priced, and I was kept to date with the slight delay. I'd definitely buy from Grey Wizard again.
2 settembre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you for the review Jonathan! And appreciate your patience whilst we were waiting for Funko to deliver to us.
Great website well trusted !!!!!!!
Great website well trusted !!!!!!!
They respond to emails really quick which make me feel better about my order
Everything came in protective boxes and well packed :)
2 settembre 2024
Risposta di Grey Wizard Toys & Collectibles
Glad to hear you were pleased with the service, thanks for the review!
Excellent Package and Quality
2 settembre 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you Luke, pleased to hear you were happy with your order!
Risposta di Grey Wizard Toys & Collectibles
Glad to hear it Martins, thank you for your patience with your order whilst Royal Mail/La Poste delivered it!
Great company …
Arrived quickly and well packagedeadt to order and pay
Will be using company again
Thanks
13 agosto 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you for the great feedback Carol!
Contacted these guys via social media…
Contacted these guys via social media (Instagram) explaining I need an item off their website soon as! The response was almost immediately, and pure customer service, not only that the item arrives next day.
Highly recommend and the product is always well protected.
6 agosto 2024
Risposta di Grey Wizard Toys & Collectibles
Glad to have helped Rhys! Thanks again for your order.
Risposta di Grey Wizard Toys & Collectibles
Thank you for the feedback John, we're pleased you're happy with your order!
Risposta di Grey Wizard Toys & Collectibles
Thank you Lauren, pleased to hear you're happy with your order experience!
Super fast delivery ..
Super fast delivery ... very well packed items and an overall great service.
Would highly recommend to anyone thinking of picking up an item .. or two.
26 marzo 2024
Risposta di Grey Wizard Toys & Collectibles
Great to hear Paul, appreciate the feedback!
Great service
Great service, great communication throughout, item arrived in good condition. I could not fault anything
24 marzo 2024
Risposta di Grey Wizard Toys & Collectibles
Thanks for the feedback Andrew, pleased to hear this!
Great company
Great company! I’ve ordered twice and very happy with both orders. Excellent packaging too! I had to email to ask about a delivery and got a prompt response, so excellent communication. All round great company and experience. Thank you Boxset and Chill 😊
20 marzo 2024
Risposta di Grey Wizard Toys & Collectibles
Great to hear TJC, thank you for the feedback, it's greatly appreciated!
Excellent would not hesitate to order…
Excellent would not hesitate to order for this company again
5 gennaio 2024
Risposta di Grey Wizard Toys & Collectibles
Thank you Catherine!
Fast delivery and item in pristine condition.
The box arrived in perfect condition and very fast.
Maybe speak to the delivery company for them to leave the package in a more discreet place. They left it half shoved into the mail box in the door.
Inside the blue bin or with the neighbours is always a better choice the funko Bax was kept intact at least.
5 gennaio 2024
Still waiting on my pop a month late
Still waiting on my pop, the date has changed 3 times. It was supposed to be Jan 16. Now it’s up to Feb 16. I bought it for a birthday gift which is now gonna be a month belated. There are other sellers on Amazon so if it not hear very soon I’ll cancel and go with a reliable seller. My fear is as bad as this process has been, I won’t get my money back
2 gennaio 2024
Risposta di Grey Wizard Toys & Collectibles
Hi Lisa,
Apologies for any negative experience you've had, but this is the first we've heard of it. It sounds like this relates to an order you've placed through Amazon, where all our items are 'Fulfilled by Amazon' meaning they store, pack and ship all items for us, which we have no control over once we have shipped the items to Amazon's fulfillment centres. Please contact Amazon directly if you would like a delivery update on your order. Kind regards
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