So far so good . The vine weevil numbers have declined rapidly, I have been out most nights checking for signs and collecting adult weevils off of my roses and other various plants, 15-+ some nights a... Leggi di più
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After having experienced an infestation of leatherjackets to our lawn last year, we were about to enlist the services of a grass company to sort it out when we came across The Green Gardener and their... Leggi di più
Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Leggi di più
Been ordering for a few years now and item are sent on time and scheduled future orders also get sent out promptly.
Dettagli dell'azienda
Scritti dall'azienda
Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.
Informazioni di contatto
B12 Base Business Park, IP12 2TW, Rendlesham, Regno Unito
- 01493750061
- orders@greengardener.co.uk
- greengardener.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nematodes for Box Tree Caterpillars does not work
We purchased the nematodes for box tree moth caterpillars from Green Gardener. Cost £20. Applied as directed three times, we are still picking out caterpillars, 40 yesterday, not done a thing. We had caught it early but the bushes are devastated now. Absolute rubbish. Just a warning to Save you money.
Aphid infested Philadelphus saved by ladybirds
Due to an aphid infested Philadelphus, I ordered SB Invigorator spray, 25 adult ladybirds and 50 larvae which were delivered quickly with clear and easy to use instructions. I emailed Green Gardener with a query and received a swift response with helpful advice. The result has been amazing and I needed very little of the SB spray as the lady birds and larvae saved my shrub. My only issue was that personally, I found it difficult to manage the larvae with the paper bags and next time I will order 100 which come in a cotton release bag with strings which looks easier to attach to the shrub.
The ladybirds did exactly what I…
The ladybirds did exactly what I needed, my roses are now thriving
Missing bags for ladybird larvae
I ordered a pack of ladybirds and larvae. The ladybirds were all fine but flew off who knows where- but that’s the nature of the product.
The larvae arrived without release bags which makes it very tricky to release 100 larvae and I feel many have been lost/eaten by ants because of this. I emailed Green gardener but they ignored my email. The bags are an essential part of distributing the product and to forgot to pack them is one thing; to ignore request for help quite another. I notice a similar review a week or so ago so maybe they have an ongoing problem. Wouldn’t use again.
After green gardeners response on here I got in touch and they offered to resend or refund. I opted for resending and received a new pack of larvae with release bag. As a bonus they also resent more ladybirds, which is much appreciated. Upgrading rating to 5 star. Things can and do go wrong, but it’s how companies fix it. Many thanks

Risposta di Green Gardener
Good value and effective product
Good value and effective product. Looks like the woolly aphids are gone! The olive tree is looking much happy & healthier. Thanks.
Fast reliable service as usual
ladybirds where art thou?
Bought the 100 ladybird larvae, followed the instructions, 2 weeks later, can't see any larvae in the bag, or on the plant and not a single ladybird!
(but now have plenty of aphids)
Thanks for your reply. Interesting that you blame the aphids and try to sell me more products! I checked the bag twice a day, as well as inspect the plant (a small honeysuckle) very closely for any larvae (please don't try and sell me a magnifing glass too) - unless the larvae are 'off doing their thing' on another plant, I am not convinced it worked. I expected to see at least 1 ladybird by now. Am resorting to bug spray as plants now infested. Harumph!
ok, i'll hold off on the bug spray for now. Still sceptical. Until i spot a larvae or ladybird, i'll believe i paid £17.99 for some shredded paper! (however, if i do spot either i'll add more stars).

Risposta di Green Gardener
5 star for delivery not used yet so…
5 star for delivery not used yet so cannot say h9w g9od it is
plants in very good condition fast…
plants in very good condition fast shipping thank you
Ladybird larvae are excellent
Been using them for 3 years. Excellent service. The ladybird larvae for aphids and similar are so effective and their pricing is fair.
Condescending customer service …
Ordered a family pack of ladybirds and larvae. Incomplete package as no bags provided for larvae release! some ladybirds were already dead!! In desperation we used our own envelopes Lost all the larvae as the envelopes we attached to the trees were the wrong size! phone calls not returned despite answer machine saying leave a message. Customer service awful. Would rather spend hours writing several emails to us explaining why everything was our fault and not theirs as it was a bank holiday. Condescending! Not taking any responsibility for incomplete package. Claimed not to have received our phone calls until we sent a copy of our phone log ! Claimed to see lots of larvae “running around” in video we sent showing just two larvae moving ! It’s never about the money or a refund . It’s always about how the company treat you ! We were first time customers. we have a mini orchard and allotment ! Could’ve been life long customers. It’s a big fat NO from us !!
Ps the missing envelopes were offered to us AFTER we had already told them that the larvae had all been blown away !!!! A partial Reimbursement was offered for 5/6 dead ladybirds IF we had kept the dead ladybirds as proof !!!! Some of them had fallen into the grass !

Risposta di Green Gardener
Total waste of £50 and they don't allow negative reviews
Spent £50 on adult ladybirds, larvae and a ladybird barn. Complete waste of money. Followed instructions exactly as stated. The adult ladybirds were alive, but disappeared after a few days. The larvae looked dead on arrival, but I thought they were dormant, so I still placed them on the tree in the paper bags provided. 4 weeks on: zero activity and the tree is still aphid-infested. I left 1-star reviews on their website and they did not publish them. BUYER BEWARE!
EDIT FOLLOWING REPLY:
The 'husks' that you mention would have been visible and confirmation of activity were THE ONLY THINGS in the plastic boxes, nothing else alive or dead.

Risposta di Green Gardener
Great products, efficient customer service
I had ordered from them before and they have a great product selection. I made a mistake when placing the order and it went to my neighbour, who refused the delivery. When the order arrived back at their warehouse a refund was processed, the customer service was efficient if not the frendliest - but at least there's a person replying and they're relatively easy to get hold of. Their ladybug larvae are good value for money and they have a good selection of non-chemical pest control.

Risposta di Green Gardener
Purchased 2 x Solar Outdoor Pest…
Purchased 2 x Solar Outdoor Pest Repeller.
The product has 2 positive reviews on the website. My negative review submitted a couple of weeks ago has failed to appear.
The pest repellers I purchased do not repel. Targeted animals are not deterred one little bit.
Save your money.
Delivery was prompt but caterpillars …
Delivery was prompt but caterpillars to be delivered later
Very fast delivery thank you
Far too quick for a review
Far too quick for a review. Bees have yet to hatch from cocoons. Vague idea when they would have been dispatched.
Positive instructions on receipt. When I placed them as advised, wild bees fling around them. Are they a threat to larvae.
First class service and delivery as…
First class service and delivery as always over the years.
delivered order as promised when…
delivered order as promised when promised with the correct products
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