Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Product arrived in good time. I like the idea of natural help for the garden. I bought fuschia gall mite predators and am hopeful the treatment will work. In fact after a couple of weeks I can see an... Leggi di più
Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Leggi di più
Ordered leatherjacket nematodes which were duly dispatched on 24 hour Royal Mail service. Tracking details were sent and package got to a main depot. I received no further updates from Royal Mail and... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.
Informazioni di contatto
B12 Base Business Park, IP12 2TW, Rendlesham, Regno Unito
- 01493750061
- orders@greengardener.co.uk
- greengardener.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
From order to delivery
From order to delivery, the service and products have been first class. Have now ordered on multiple occasions and have been always arrived bang on time!
Great environmentally friendly…
Great environmentally friendly products, very quick delivery
Quick delivery.
Lies & ignored emails
Ordered some nematodes but unfortunately they were delivered outside of 24hr Royal Mail times. Royal Mail advised us to contact seller. We were then told by Green Gardener that nematodes can actually survive up to 7 days in the post. By Day 7 still no delivery. When they finally arrived, Green Gardener then said thay actually they can live longer than 7 days in the post. Read everywhere and this is incorrect information, complete lies. Asked for a refund and then Green Gardener stopped answering emails. AVOID
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Green Gardener have replied below but I can confirm that they have not responded to multiple emails, last on 16th May, so more lies. If only they would be as quick to respond to emails as they are to a Trustpilot review. At no point was a return and refund offered, only told the nematodes would be fine for up to 7 days, and then told they would be fine over 7 days. I would also imagine that they would argue that as it is a live product this would be ineligible for refund. If you don’t want to risk wasting your money, AVOID.

Risposta di Green Gardener
I needed a garlic smoke bomb for my…
I needed a garlic smoke bomb for my greenhouse as it is full of produce and has early signs of white fly. My local garden centres only stock sulphur based bombs. So I surfed the net and found Green Gardener. A nice product. Competative price and prompt delivery. Thanks.
Very swift delivery and very good…
Very swift delivery and very good customer service
Quite Simply Excellent!
Quite simply excellent service from talking me through options when I called to despatch and receipt of our ladybirds. I had a small issue which was dealt with quickly and professionally and I really haven't received service like this for a while, thank you!
Made up 'lawn fleas' to sell nematodes
This company is conning people by telling them their lawn has fleas and they can treat them with nemotodes. This is utter rubbish. Fleas are dog fleas, cat fleas, hedgehog fleas etc. There is no such a thing as lawn fleas.

Risposta di Green Gardener
I bought a sonic animal repeller from…
I bought a sonic animal repeller from “The Green Gardener” hoping it would keep pests out of my garden, but it was a complete waste of money. The device barely worked, and after a short time it stopped functioning altogether. Despite following the instructions exactly, animals continued to dig up my plants like nothing was there.
Customer service was equally disappointing — slow responses and no real solution offered. I expected a durable, effective product, but instead got something unreliable and poorly supported. I would not recommend this company based on my experience.

Risposta di Green Gardener
Easy to order and very quick delivery
Easy to order and very quick delivery
I will use again in October
Excellent from every angle
Everything was easy. I will need to be quicker next year because your popularity meant that I was too late for some items. I am delighted with my bees,both solitary and bumble. Thank you.
Wer hochwertige Pflanzen bestellen…
Wer hochwertige Pflanzen bestellen möchte, bestellt besser nicht in diesem Shop, vielleicht können sie in Sachen Schädlingsbekämpfung mehr punkten.
Die Pflanze die ich erhalten habe war jedenfalls von sehr schlechter Qualität und sehr schlecht verpackt.
Kundenservice ist eine Katastrophe, im Impressum ist eine Mobilnummer angegeben, erreichen kann man da niemanden.
Die Mailbox ist „lustig“ besprochen, einen Rückruf erhält man allerdings nicht!
Per Mail ist die Kommunikation ebenfalls schwierig, mein Wunsch die Ware zurückzuschicken wurde abgelehnt, danach erhielt ich keine Antwort mehr!

Risposta di Green Gardener
Good selection,price and quick delivery
I placed an order earlier this year and…
I placed an order earlier this year and then realised I had ordered the product to early to use. After sending an e mail the product was placed on hold. A member of the team contacted me on the same day to ask when I needed the product. It was shipped out to me a couple of weeks ago.
Great service, will use the company again. Thank you.
Leather jacket treatment
Leather jacket treatment. Clear instructions, easy to administer through the additional bought attachment for the hosepipe. I regularly buy products from the Green Gardner and they never disappoint.
Prompt Delivery. Waiting to see results.
Product dispatched on correct date and arrived promptly. Clear instructions on use.
Waiting now to see if the product works as advertised. My crops last year were devastated by slugs so I am excited to see the difference this year having treated the growing area.
Lovely ladybird tower looks so great in…
Lovely ladybird tower looks so great in the garden.
A very efficient service which privided…
A very efficient service which privided all my present needs. Thank you.
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