Green Gardener Recensioni 

623
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Leggi di più

Valutata 5 stelle su 5

Product arrived in good time. I like the idea of natural help for the garden. I bought fuschia gall mite predators and am hopeful the treatment will work. In fact after a couple of weeks I can see an... Leggi di più

Valutata 5 stelle su 5

Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Leggi di più

Valutata 5 stelle su 5

Ordered leatherjacket nematodes which were duly dispatched on 24 hour Royal Mail service. Tracking details were sent and package got to a main depot. I received no further updates from Royal Mail and... Leggi di più

Dettagli dell'azienda

  1. Giardino
  2. anche in
  3. Servizio di disinfestazione

Scritti dall'azienda

Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

623 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(623)

105 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

From order to delivery

From order to delivery, the service and products have been first class. Have now ordered on multiple occasions and have been always arrived bang on time!

26 maggio 2026
Valutata 1 stelle su 5

Lies & ignored emails

Ordered some nematodes but unfortunately they were delivered outside of 24hr Royal Mail times. Royal Mail advised us to contact seller. We were then told by Green Gardener that nematodes can actually survive up to 7 days in the post. By Day 7 still no delivery. When they finally arrived, Green Gardener then said thay actually they can live longer than 7 days in the post. Read everywhere and this is incorrect information, complete lies. Asked for a refund and then Green Gardener stopped answering emails. AVOID
-
Green Gardener have replied below but I can confirm that they have not responded to multiple emails, last on 16th May, so more lies. If only they would be as quick to respond to emails as they are to a Trustpilot review. At no point was a return and refund offered, only told the nematodes would be fine for up to 7 days, and then told they would be fine over 7 days. I would also imagine that they would argue that as it is a live product this would be ineligible for refund. If you don’t want to risk wasting your money, AVOID.

2 giugno 2026
Non scritta su invito
Logo di Green Gardener

Risposta di Green Gardener

Hi Lucy

We don't ignore emails, we're presently up to date on queries. If you'd like to forward your contact with us along with your order number to Admin@Greengardener.co.uk I'd be more than happy to look into it for you further.

Nematodes are a live product, they only need refrigerating for long term storage to maximise numbers up to the best before date on the pack. They don't all just drop dead as such and there's generally not an issue with nematodes being posted under normal conditions and they survive quite happily for multiple days, they are just active rather than being chilled and docile.

As always, statutory rights apply. If your not happy with a purchase please return it in an as received condition and a refund will be issued in line with terms.

Kind Regards
Green Gardener

Update: No Email has been received to the address I've supplied. However looking at the order number youv'e since supplied via trust pilot I can confirm the reason the parcel was delayed was due to input error on your part, the postcode was wrong hence why it was delayed. Although you let us know 2 days after the order was placed, it had already been dispatched and couldn't be intercepted. No further emails have been received from you since our original email advising this and that we hoped it would turn up given the wrong details. We're glad its arrived safe in the end.

Valutata 5 stelle su 5

I needed a garlic smoke bomb for my…

I needed a garlic smoke bomb for my greenhouse as it is full of produce and has early signs of white fly. My local garden centres only stock sulphur based bombs. So I surfed the net and found Green Gardener. A nice product. Competative price and prompt delivery. Thanks.

22 maggio 2026
Valutata 5 stelle su 5

Quite Simply Excellent!

Quite simply excellent service from talking me through options when I called to despatch and receipt of our ladybirds. I had a small issue which was dealt with quickly and professionally and I really haven't received service like this for a while, thank you!

18 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Made up 'lawn fleas' to sell nematodes

This company is conning people by telling them their lawn has fleas and they can treat them with nemotodes. This is utter rubbish. Fleas are dog fleas, cat fleas, hedgehog fleas etc. There is no such a thing as lawn fleas.

11 maggio 2026
Non scritta su invito
Logo di Green Gardener

Risposta di Green Gardener

Hi Jayne
We're sorry you feel this way but lawn/grass flea is a real thing. Fleas can live in grass, particularly in shady, moist, and tall areas of the lawn as well as dense shrubs, sheds or under decking. While they do not thrive in direct sunlight, they use grass and surrounding foliage for shelter, waiting for pets or wildlife to pass by. They are frequently introduced by animals like foxes, rodents, hedgehogs, cats and dogs.
Have you made a purchase from us? Is there a problem with your order? I've requested more details from you so we can help if we can :)
Kind Regards
Green Gardener

Valutata 1 stelle su 5

I bought a sonic animal repeller from…

I bought a sonic animal repeller from “The Green Gardener” hoping it would keep pests out of my garden, but it was a complete waste of money. The device barely worked, and after a short time it stopped functioning altogether. Despite following the instructions exactly, animals continued to dig up my plants like nothing was there.
Customer service was equally disappointing — slow responses and no real solution offered. I expected a durable, effective product, but instead got something unreliable and poorly supported. I would not recommend this company based on my experience.

1 maggio 2026
Non scritta su invito
Logo di Green Gardener

Risposta di Green Gardener

Hi Kevin
Sorry to hear you feel this way, as advised via our conversation on the phone the damage caused to your unit appears physical (lawn mower/strimmer damage) and hence would not covered under the warranty terms, this has also been confirmed by the manufacture who have since seen the pictures you provided.
We suggest you eradicate the food source that the animals in question are digging for, likely leatherjackets or chafer grub larvae. They'll simply lose interest as the food source is no longer there and then a deterrent device like you purchased would be more effective keeping stray animals away as designed.
Kind Regards
Green Gardener

Valutata 5 stelle su 5

Excellent from every angle

Everything was easy. I will need to be quicker next year because your popularity meant that I was too late for some items. I am delighted with my bees,both solitary and bumble. Thank you.

21 aprile 2026
Valutata 1 stelle su 5

Wer hochwertige Pflanzen bestellen…

Wer hochwertige Pflanzen bestellen möchte, bestellt besser nicht in diesem Shop, vielleicht können sie in Sachen Schädlingsbekämpfung mehr punkten.
Die Pflanze die ich erhalten habe war jedenfalls von sehr schlechter Qualität und sehr schlecht verpackt.
Kundenservice ist eine Katastrophe, im Impressum ist eine Mobilnummer angegeben, erreichen kann man da niemanden.
Die Mailbox ist „lustig“ besprochen, einen Rückruf erhält man allerdings nicht!
Per Mail ist die Kommunikation ebenfalls schwierig, mein Wunsch die Ware zurückzuschicken wurde abgelehnt, danach erhielt ich keine Antwort mehr!

23 marzo 2026
Non scritta su invito
Logo di Green Gardener

Risposta di Green Gardener

Hallo. Wir verkaufen keine Pflanzen, sondern sind ein Unternehmen für biologische Schädlingsbekämpfung in England und liefern nicht nach Deutschland. Wir gehen davon aus, dass Sie uns mit jemand anderem verwechseln.

Wir bitten Sie, diese Bewertung zu entfernen, da es sich um eine Verwechslung handelt.

Mit freundlichen Grüßen, Green Gardener

Valutata 5 stelle su 5

I placed an order earlier this year and…

I placed an order earlier this year and then realised I had ordered the product to early to use. After sending an e mail the product was placed on hold. A member of the team contacted me on the same day to ask when I needed the product. It was shipped out to me a couple of weeks ago.
Great service, will use the company again. Thank you.

23 marzo 2026
Valutata 5 stelle su 5

Leather jacket treatment

Leather jacket treatment. Clear instructions, easy to administer through the additional bought attachment for the hosepipe. I regularly buy products from the Green Gardner and they never disappoint.

23 marzo 2026
Valutata 5 stelle su 5

Prompt Delivery. Waiting to see results.

Product dispatched on correct date and arrived promptly. Clear instructions on use.
Waiting now to see if the product works as advertised. My crops last year were devastated by slugs so I am excited to see the difference this year having treated the growing area.

23 marzo 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più