GRJ All Inclusive Glacier Express

Recensioni di GRJ All Inclusive Glacier Express

La valutazione a stelle di un prodotto è la media di tutte le recensioni che ha ricevuto.


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29,5K Recensioni

4,8

Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Great Rail Journeys hanno scritto via Trustpilot.


Dettagli del prodotto

  • Marchio: Great Rail Journeys

Tutte le recensioni


Valutata 5 stelle su 5

Brilliant apart from journey home when French trains were a problem

Valutata 5 stelle su 5

This trip exceeded our expectations. We wanted a holiday in the Swiss Alps when it was not too cold but there would be plenty of snow and this fully met that requirement. We also wanted to explore various areas and also ride the Glacier Express and the Bernina Express but without frequent changes of hotel. Again this met that requirement. Neil, our tour manager, was just great.

Valutata 5 stelle su 5

Was a brilliant and excellently organised tour. Neill the guide was unbelievable . Nothing was a trouble, he was there every step of the way and was a credit to the company. Will definitely recommend to friends and family.

Valutata 4 stelle su 5

I would give our tour guide, Stephen, ten stars. He was well organised, informative and got to know every individual. However, I think that travellers should be warned about the very steep, long path between the hotel and the station, and that some trains were double-deckers and luggage had to be carried up the narrow stairs. I selected this holiday as I prefer to travel with a smaller group. The brochure said that numbers would be about 20 but there were 38 in our tour. This was a once-in-a-lifetime holiday for me, travelling solo, and I have wonderful memories of the spectacular scenery, the towns we visited, and the brilliant train rides. The hotel, packed lunches and meals were wonderful.

Valutata 5 stelle su 5

From day 1 everything was superb. Lovely hotels, spectacular scenery, and an excellent group of fellow travellers. The Bernina express a joy. Didn't think this could be beaten, until we got on the Glacier Express, the scenery on this was stunning. All of this would not have been possible without our fantastic Tour Manager Neill.

Valutata 5 stelle su 5

Excellent trip. Lots of train journeys. Had a fabulous tour manager. Need to be relatively fit as you have to carry your own luggage on and off trains. Expect some steep hills.

Valutata 4 stelle su 5

Good trip mainly due to Neil west the guide who did all that could be asked to make the trip memorable

Valutata 5 stelle su 5

It was the trip of a lifetime! Good itinerary and pacing for the week. A free day once we had arrived in Switzerland after multiple delays (no fault of GRJ) so having a Tour Manager was really helpful. Bernina and Glacier Express were a day apart. We were there late March/early April and so lucky with the weather!

Valutata 5 stelle su 5

Excellent organisation and leadership.

Valutata 5 stelle su 5

Survey already completed

Valutata 4 stelle su 5

Excellent touring sites. Appreciated the organizational efforts of Sara, our tour manager. The Albula and Julier Hotel in Tiefencastel was our stay for 5 nights. Excellent surroundings and rooms are above average in size. Only suggestion is to improve the lighting in the rooms. The same three wines were served at each dinner. They definitely were sub-par.

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Risposta di Great Rail Journeys

Hi Ken,

Thank you for your review.

I'm glad to hear that you enjoyed your excursions into the Alps and found Sara to be a well-organized tour manager. I appreciate your feedback on the accommodation and wine, I will forward this on to our Product Team.

I do hope that we can welcome you on holiday
with us again soon!

Best wishes,
Richard

Valutata 5 stelle su 5

Excellent over all Lovely hotels and all made special by the guide Ruth The scenery and routes were well planned

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Risposta di Great Rail Journeys

Hi David,

Thank you for your review.

I'm delighted to hear that you enjoyed your holiday to Switzerland, the scenery is absolutely incredible!

We hope that we can welcome you on tour with us again soon.

Best wishes,
Richard

Valutata 5 stelle su 5

Absolutely fantastic experience we thoughraly enjoyed it and our tour manager Ruth Owen was lovely so helpful and kind.I have actually left a review just after we got back.

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Risposta di Great Rail Journeys

Hi Derek,

Thank you for your review.

I'm delighted to hear that you had such a fantastic holiday and found Ruth to be such a brilliant tour manager!

We hope to welcome you on tour with us again soon.

Best wishes,
Richard

Valutata 5 stelle su 5

Absolutely loved it thank you

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Risposta di Great Rail Journeys

Hi Mrs Giles,

Thank you for your review.

The scenery looks absolutely incredible over in Switzerland! I'm glad that you had a lovely time on tour with us.

Best wishes,
Richard

Valutata 5 stelle su 5

Fantastic experience, with stunning views

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Risposta di Great Rail Journeys

Hi Ann,

Thank you for your review.

I'm delighted to hear that this was such a fantastic experience and that the Alpine scenery did not disappoint.

We certainly hope to welcome you on tour again soon!

Best wishes,
Richard

Valutata 3 stelle su 5

To much time spent to & from stations on the way there & back from London.

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Risposta di Great Rail Journeys

Hi Marcus,

Thank you for your review.

I'm sorry to hear that you felt there was too much travelling involved, though I do hope that you enjoy your holiday.

Best wishes,
Richard

Valutata 5 stelle su 5

Very good holiday and well looked after by our tour guide Lots to see and do

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Risposta di Great Rail Journeys

Hi Tracey,

Thank you for your review.

I'm delighted to hear that you felt so well looked after on your All Inclusive Glacier Express tour!

Best wishes,
Richard

Valutata 5 stelle su 5

Our guide Ruth was the best you you could get .. calm , assured and very informative

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Risposta di Great Rail Journeys

Hi Nicholas,

Thank you for your review.

I'm delighted to hear that Ruth was such a brilliant tour manager for your Glacier Express trip.

Best wishes,
Richard

Valutata 3 stelle su 5

Size of party far to big, need to see the actual itinerary before you book the one you get when you arrive ,cases up and down stairs on train

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Risposta di Great Rail Journeys

Hi Lorraine,

Thank you for your review.

I'm sorry to hear that you felt the size of the group was too big and that you felt the itinerary wasn't what you were expecting. We do strive to make the pre-tour itinerary as clear as possible.

I appreciate that managing your luggage can be difficult, the
refore we do offer First Luggage's door to door porterage service which can make this a smoother process.

Best wishes,
Richard