Got a box of Cherry Bakewell Oat Boosts as a free "treat" at Waitrose. I agree with another reviewer who said the box the flapjacks are in could easily be half the size. Surely a marketing ploy to ma... Leggi di più
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My family were fairly poor and my mum worked in service as a cook . She was able to conjure something to eat from scratch sometimes she’d create a suet pudding mix of suet dried fruit sometimes sugar... Leggi di più
Don't be influenced by the size of the packaging, once opened the contents are small,small,small!!! Box could easily be less than half its size,and wouldn't be so misleading. For the price,contents... Leggi di più
I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su graze.com
Scritti dall'azienda
Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
Informazioni di contatto
Regno Unito
- www.graze.com/help
- graze.com/uk
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4K recensioni
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Great meal replacements
I have trouble eating a large meal so this is the ideal meal replacement with so many different flavours
15 dicembre 2022
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Risposta di graze.com
Hi Laura- It's great to hear that you love our variety of snacks :)
We are always looking for ideas from our loyal grazers, so if you ever have a genius idea for a new little meal replacement that you would like to try then do let us know- we are all ears! (And all tummys- haha)
All the best!
Graze boxes
I like Graze because it allows me to taste many kinds of snacks, and I look forward to its arrival every week. In addition, its package is small and can be eaten at one time without worrying about moisture. It would be even better if its price could be lower.
7 dicembre 2022
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Risposta di graze.com
Hi Nexi,
It's wonderful to hear how much you love trying a variety of our graze treats each week :) Thanks so much for the kind words- it's awesome to know you enjoy your graze box and all the surprises it has in store for you!
We like to think our prices offer good value, but don't forget to refer friends to graze if you want a free box from time to time!
All the best,
My grace packs have been great
My grace packs have been great. I have loved prettt much all of the assortments I’ve had.
I’ve Ventured to try a few things I’ve not had before and I’ve been pleasantly surprised
I absolute love the milk chocolate flapjacks my my yummy!!!!
7 dicembre 2022
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Risposta di graze.com
Hi Georgia,
Thanks so much for leaving such a lovely review- it's great to hear how much you love your graze goodies! Our chocolate flapjacks are a crowd-pleaser, so glad that you enjoy them too :)
We are always looking for graze ideas for new and exciting flavours from our fans, so if there's ever anything else you would like to try just give us a shout at hello@graze.com !
All the best,
Tasty snacks
5 dicembre 2022
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Risposta di graze.com
Hi Anne,
Thanks for the fab review - simple, concise and much appreciated!
We wish you continued happy grazing :)
You're getting 1 star due to the…
You're getting 1 star due to the cancellation process...if someone wants to cancel their subscription, STOP trying to persuade them with this offer that offer...had to bypass 2/3 offers from you beggars tryna make me stay..
6 dicembre 2022
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Risposta di graze.com
Hi there,
Thank you for this review.
We are sorry that you were unhappy with our cancellation process.
We will be sure to pass your comments on.
Any and all feedback is appreciated as it helps us improve our service.
Tried the £1 box deal
Tried the £1 box deal. Being honest, not worth it at full price. Had the chocolate orange flap jack which was poor, the lemon flap jack which was tasteless, the chocolate flap jack which was bland and pack of nuts which were ok but I can buy cheaper elsewhere. Nice set up, easy to order but food wasn't worth it
28 novembre 2022
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Risposta di graze.com
Hi Adam,
Thank you for your review.
We are sorry to hear that you were not a fan of the snacks in your £1 box and that you do not think that they would have been worth the full price cost.
We are confident that our price per box, which includes delivery, offers great value for money.
We hope that you might try other snacks in our range through retailers in future and enjoy them.
The company and snacks are good except…
The company and snacks are good except for the fact they keep sending me snacks I do not like even after rating them on the website.
3 dicembre 2022
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Risposta di graze.com
Hi Tyla,
Thank you for your review.
It's great to hear that you're enjoying grazing with us but you should not be receiving any snacks you have rated as bin before the cut-off time for the box.
We'd very much like to make sure that you only receive the snacks you wish to, so please do get in touch at hello@graze.com so our customer service team can assist with this!
Great Flavours
1 dicembre 2022
Non scritta su invito
Risposta di graze.com
Hi Michelle,
Thanks so much for the feedback- love it!
It's so great to hear that you think our treats are tasty :)
Enjoy you graze goodies!
Loving graze & the surprise of each of…
Loving graze & the surprise of each of the boxes . Enjoy munching on them in the evening while watching TV.
26 novembre 2022
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Risposta di graze.com
Hi Claire,
Thanks so much for the great feedback- it's wonderful to hear how much you're loving your graze goodies!
Telly and graze - perfect pair :)
Enjoy your snacks, and let us know if you ever have any other feedback for us!
Disappointed - again!
It’s always the same. I’m lured into
coming back with a £1 box offer and before you know it I remember why I keep cancelling my subscription! I’ve just received my second box and THREE items were flapjacks. I have liked, loved and binned so there are plenty options. 🙄 I’m assuming the boxes are randomly generated, but there has to be something you can do to avoid duplication.
21 novembre 2022
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Risposta di graze.com
Hi Carrie,
I'm really sorry to hear you've not been receiving as much variety as you were hoping for in your graze boxes.
Graze is a really personalised service and we always want to hear when our grazers aren’t completely happy with their snack selections.
We pack each box by hand, and do try to keep boxes varied by type, but sometimes we are limited by stock and available snacks within your selections.
It's a shame that you will be leaving graze, but if you ever decide to give us a try again you can always reach out to our team at hello@graze.com for additional help :)
I was charged without my consent
I was charged without my consent. I just want to try it once, and you make me subscribe without noticing. I would say it is a kind of scam. Could you please refund me my money?
25 novembre 2022
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Risposta di graze.com
Hi there,
We are so sorry you were charged unexpectedly!
You'll be able to cancel via your account, here:
www.graze.com/uk/orders
If you need a hand, we provide step-by-step cancellation instructions in our FAQs:
https://uk.help.graze.com/hc/en-gb/articles/5734720274705-how-do-I-cancel-my-subscription-
I hope this helps, but please do email hello@graze.com if you need any more assistance.
Very disapointed and the smell was like petshop …
Tried the free box as got with pregnancy package it was awful none I liked . I clicked for none chilli ones got nacho and chili . I prefure to be able to tick box of items I won't eat not each snack . The 4 I got smelt like pet food . I cancelled my subscription as once a week to much once a month be better for some people and quick view each boxes snacks might also help as you can't see what you could get with each type . I prefure shopping buying in store as I know what I'm getting how can walnut and coffee cake be a cake when it's just nuts and choclate peas coffee didn't taste coffee so was a disappointment. Won't use again not worth the money
22 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi Sarah,
We're sorry to hear that you received snacks you weren't too keen on in your free box.
We're also sorry for any confusion or disappointment caused by our coffee walnut cake snack.
As you have discovered, this snack is based on coffee walnut cake - and does not actually contain cake.
This snack is one of our 'our version of' snacks, these are snacks based on popular desserts and treats - having said this, the coffee should have tasted of coffee, we apologise if this was not the case.
You should not have received any snacks that were rated as bin on your account but if you would like to discuss the snacks you received, please feel free to reach out to our Customer Service Team at hello@graze.com.
Despite selecting my favourite snacks…
Despite selecting my favourite snacks they were never included in the few boxes I received. The selection I did receive was pretty uninspiring. For the cost and what I received it just wasn't worth the money so I discontinued my order. I can do better just buying snacks in the shops.
21 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi Allan,
I'm sorry to hear that you didn't get many snacks that you were excited about. But finding your favourites in the shops is perfect! We always have deals on our online shop as well- so you can get your goodies for less ;)
Enjoy!
I felt making a payment every week…
I felt making a payment every week taken from my bank was more than I wanted to pay - the money was adding up and as a OAP that money was more useful buying proper food as per a meal instead of snacks. Sorry but maybe your items would be more appreciated as a snack now and again not all of the time. We are on a tight budget.
18 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi Carol,
That's totally fair- times are tough, so we get that sometimes you have to make some sacrifices. But keep an eye on our online shop- we have some pretty great discounts and sales coming up so you can stock up on your favourites for less!
Enjoy!
Great choice! Clear Options!
I really like the way I can express my preferences for food and exclude my food intolerances.
11 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi Alison,
Thanks so much for this lovely feedback!
We work hard to try to make graze as personalised as possible for our grazers, so it's wonderful to hear how much you appreciate that :)
Thanks again for the kind words, and if you ever have any suggestions for how to make graze even better do let us know!
More confusing than to stop an amazon subscription
IMO, Graze's interface is even more confusing than to stop an Amazon Prime subscription. I stopped the payments after receiving my free box on Monday, but was charged £3.99 today. They were tasty though, hence 3/5*.
7 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi Harry,
We're so sorry that our website was so tricky to use when it comes to cancellation! If you send us a quick message at hello@graze.com though, we can try to help with that unexpected charge :)
We are always looking for way to improve and make the site easier to use as well, so if you have any suggestions that may help up do this for cancellation please do let us know. Thanks so much!
You didn’t answer on my questions (
10 novembre 2022
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Risposta di graze.com
Hello,
We're so sorry that your questions weren't answered. We try to get to each and every customer who contacts us, so I'm sorry that your query seems to have slipped through the cracks.
If you would like to email us at hello@graze.com we will be happy to assist you further though.
Very good quality snacks :)
8 novembre 2022
Non scritta su invito
Risposta di graze.com
Hello!
Thanks so much for this review - it's great to hear that you're a fan of the snacks.
We wish you continued happy grazing :)
Wish boxes arrived on time
While the snacks themselves are good, it's difficult to enjoy them when the don't arrive (waited over a week and a half for one box past its arrival, this weeks one is also late). I understand this isn't necessarily the fault of graze as you use royal mail, but perhaps you need to consider the use of a new courier.
21 ottobre 2022
Non scritta su invito
Risposta di graze.com
Hi Nick,
It's lovely to hear that you like your graze goodies! But it is a shame that your boxes aren't always as punctual as we might hope. We always send subscription boxes on the same day every week, so it is down to Royal Mail as to when they are delivered, which means they can be late sometimes. This has been especially true over the last couple of months as they've had periodic strikes almost weekly for some time now. But getting feedback like this is really important, since we want to know how to improve- so thanks so much for the suggestion!
They are the most reliable company that…
They are the most reliable company that I deal with. Whatever you order arrives. If you change your preferences they are successfully updated. The product is always great which is why I have been with them for many years and will be.
4 novembre 2022
Non scritta su invito
Risposta di graze.com
Hi there- Wow what amazing praise! Thanks so much for sharing your love for graze! It's great to hear just how much you appreciate how hard we work to take care of our grazers. We love making sure that subscriptions run as smoothly as possible for our snackers. Thanks so much for the kind words!
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