graze.com Recensioni 

3659
•
TrustScore 2 su 5

1,9

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Valutata 2 stelle su 5

Got a box of Cherry Bakewell Oat Boosts as a free "treat" at Waitrose. I agree with another reviewer who said the box the flapjacks are in could easily be half the size. Surely a marketing ploy to ma... Leggi di più

Valutata 1 stelle su 5

My family were fairly poor and my mum worked in service as a cook . She was able to conjure something to eat from scratch sometimes she’d create a suet pudding mix of suet dried fruit sometimes sugar... Leggi di più

Valutata 2 stelle su 5

Don't be influenced by the size of the packaging, once opened the contents are small,small,small!!! Box could easily be less than half its size,and wouldn't be so misleading. For the price,contents... Leggi di più

Valutata 4 stelle su 5

I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristoranti e bar

Informazioni su graze.com

Scritti dall'azienda

Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.

We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.

We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!

Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.

Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

4K recensioni

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(3659)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Regular delivery.

Received a box on a weekly basis. Items suitable for purpose. There is a nice variety of snacks.

29 ottobre 2022
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Risposta di graze.com

Hi David- Thanks for your feedback! We are always happy to hear that our grazers are happy with their weekly treats :)
It's great to hear that you love the variety of the snacks we offer in our boxes! If you ever have any ideas for a new snack or flavour you would love, let us know at hello@graze.com, we are always keen to hear suggestions!

Valutata 5 stelle su 5

Good variety. Tailored. Good Value.

They send a good variety of snacks tailored to my preferences. It's good value and they make a real effort to make as much of the packaging environmentally friendly as possible.

2 novembre 2022
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Risposta di graze.com

Great to hear you're enjoying snacking with us, Laura! Thanks for your kind words :)

Valutata 3 stelle su 5

The boxes are very repetitive

The boxes are very repetitive, I tend to get the Marmite boxes virtually every time. I can Rember when I had flapjacks.

2 novembre 2022
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Risposta di graze.com

Hi Loraine, thanks for your review. We're sorry to hear your boxes have felt a bit repetitive recently - you'll be able to switch up your selections by rating anything you don't wish to receive as 'bin'. Similarly, be sure to rate our flapjacks as 'love' to let us know you want them in your deliveries. If you need a hand with this or want to chat about anything else, don't hesitate to reach out to our friendly customer service team at hello@graze.com :)

Valutata 5 stelle su 5

13 years buying, and I still love them!

I’ve been a ‘grazer’ since they started in 2009! I love my boxes, the snacks are perfect to keep you going mid-afternoon, or whilst watching tv at night. In 13 years I have never had a box that wasn’t delicious. I love them x

2 novembre 2022
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Risposta di graze.com

Hi Sheryl,

Thank you so much for this review.

It's always fantastic to hear from grazers who have been with us as long as you have.

It is also wonderful to hear that after all this time, you've never had a box that you didn't enjoy!

Messages such as this always raise a smile at graze HQ.

We wish you continued happy grazing, if you ever need any assistance, please don't hesitate to drop us a line at hello@graze.com :)

Valutata 5 stelle su 5

Something to enjoy with a cuppa.

I've been a Graze customer for about 6 years now, and they are very reliable ; usually delivering my box every weekend. My favourites are : Marmite flavored nuts, Honey Flapjacks, and Afternoon Tea.

2 novembre 2022
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Risposta di graze.com

Wow John, that's a whole lot of snacking! We're so pleased you're enjoying your deliveries - our honey flapjack and afternoon tea go hand in hand as the perfect afternoon pick-me-up :)

Valutata 4 stelle su 5

Nice selection of boxes

Nice selection of boxes. If I had two gripes, one would be that even though I select new boxes as 'love' I don't often receive them and get older ones instead. Also, the delivery date is very unpredictable (although I accept that is the Post Office)

27 ottobre 2022
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Risposta di graze.com

Hi Julian,

Thanks so much for your review!

It's great to hear that you're a fan of the boxes but I am sorry if you've not received your loved snacks as much as you'd hope to.

We have had some supply issues recently that have affected snack availability and I am very sorry if this has in turn been affecting your selections.

We are working as quickly as possible to get stock levels back up to where they should be!

If there are any snacks that you'd really like to receive, and they have a send soon option available on your ratings pages, please do tick send soon and we will include those snacks in the next possible box. If there is no send soon option, then this does unfortunately mean they are currently out of stock.

We are also sorry for the delivery problems being experienced at present, we are aware of disruptions caused by the recent postal strikes but hope that these will resolve themselves soon.

If you'd like to discuss snack selections, deliveries or anything else, please don't hesitate to get in touch at hello@graze.com.

Valutata 1 stelle su 5

Sooooo

Sooooo, I’m getting very bored of my Graze packs & I would like to amend the box but you have me by the short & curlies because if I change my box type you then take me off my current deal, charge me more money & as you said I am a “loyal” customer…..how can you help me?

27 ottobre 2022
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Risposta di graze.com

Hi Melanie,

We're sorry to hear that you're getting a little bored of your snack selections.

We are also sorry if there is any confusion regarding changing the type of box you receive - this will not change the price of your boxes.

If you'd like some assistance with changing the type of box you receive or would like to discuss this further, please get in touch at hello@graze.com and our customer service team will be more than happy to help.

Valutata 5 stelle su 5

The boxes are very nice and always…

The boxes are very nice and always different every time lots to choice from

28 ottobre 2022
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Risposta di graze.com

Hi Hazel,

Thanks so much for this review, it's great to hear that you're enjoying boxes!

We wish you continued happy grazing :)

Valutata 5 stelle su 5

Tasty savoury treats

I’ve been ordering from Graze for many years. I usually get a weekly box but when there are rewards I buy the multipacks of 6. My favourite flavours are chilli and lime and smoky nuts. Great that you can pause your delivery. The graze packs are ideal for snacking at work.

1 novembre 2022
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Risposta di graze.com

Thanks for your review Ruth! It's fab to hear you're taking advantage of your rewards to stock up on our moreish punchy chilli & lime nuts (they're a firm favourite here at graze HQ too).

Valutata 4 stelle su 5

Decent snacks

Good products but the constant 'loyalty' leaflets which ask you to buy X to get one free are a bit annoying. I'd rather get every 10th box free or something similar.

1 novembre 2022
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Risposta di graze.com

Hi there!

Thanks so much for this review.

It's great to hear that you're a fan of the snacks but we are sorry if you are not so impressed by our loyalty rewards.

We do offer discounts in our online shop to graze account holders, and you can earn a free box when someone signs up with your friendcode, but we can appreciate that you'd rather see some more regular subscription based rewards.

We will be sure to pass on this feedback!

If you'd like to discuss rewards or anything else at all, please don't hesitate to get in touch at hello@graze.com and our Customer Service team will be happy to chat!

Valutata 5 stelle su 5

Delicious affordable snacks

Love receiving my graze box every week. Every snack is delicious and makes it feel like a treat.
I also feel like it's great value for money and I like that I can change the snack I receive.

1 novembre 2022
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Risposta di graze.com

Thanks Sarah! It's great to hear you enjoy having control over what we pack in your boxes - we hope you continue to enjoy your graze treats :)

Valutata 5 stelle su 5

I love my graze boxes as they are…

I love my graze boxes as they are little boxes if joy every week when they are delivered

1 novembre 2022
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Risposta di graze.com

It makes us so happy to deliver these little boxes of joy to you each week, Hannah! We wish you happy snacking :)

Valutata 1 stelle su 5

Don’t like any of the items that are…

Don’t like any of the items that are sent. I want to cancel but don’t know how to. Tried to cancel before but it wasn’t done.

29 ottobre 2022
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Risposta di graze.com

Hi Linda,

We're very sorry to hear that you were not a fan of the snacks and that you had some trouble stopping your subscription.

You can find cancellation instructions in the FAQ section of our website, here:

uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes-

If you require any assistance or would like to speak with our customer service team, you can reach them at hello@graze.com

Valutata 5 stelle su 5

Regular subscription

My regular subscription allowed me to get an idea of my favourites. And my family all love the flapjacks and I have to order extra. The savoury snacks have helped me to reduce calories for my lunch and to keep my weight down.

1 novembre 2022
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Risposta di graze.com

Thanks for this review Angela! We're so pleased to help you on our snacking journey - plus there's no such thing as too many flapjacks!

Valutata 4 stelle su 5

My boxes come on time and everything…

My boxes come on time and everything they send I enjoy.The snacks are healthy and fresh

25 ottobre 2022
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Risposta di graze.com

Hi Helen,

Thanks so much for your review.

It's great to hear that you're a fan of the snacks!

We wish you continued happy grazing! :)

Valutata 5 stelle su 5

Very good

Very good, good selection and good price

1 novembre 2022
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Risposta di graze.com

Short and sweet! Thanks Michelle - happy snacking :)

Valutata 5 stelle su 5

As usual Graze delivers (and not just…

As usual Graze delivers (and not just through the letterbox) lovely snacks , healthy treat and still a great price

1 novembre 2022
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Risposta di graze.com

Thanks for your review Julie! We're chuffed to hear you're enjoying grazing with us :)

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