Grays Recensioni 1160

Great communication for delivery times & live auctions when you have been outbid

I am dealing with Frances, she is very knowledgeable and very cooperative.
She always listen to your queries then understands and resolve it .
She is very polite and always welcoming to answer the call

Easy to use site, products clearly offered, great prices with easy payment options

I won the auction for a commercial oven but there was literally no support to help me get it picked up and delivered to me. There was now point of contact from Grays for myself or the transport company. I’m still not sure it will get picked up

I won an auction for $211 including premium member fees.
WhenI checked online I found that the item worth only $50. I reied to email Grays customer servise who emailed me back to wait for 2 busness days and they will try to resolve the issue.
After one week, the item was shipped without sending me any email explaining what happened in my complaint.
So disappointed.

Half the items for sale or for auction are above retail prices in the shops or online, how are sellers on grays allowed to do that, buyer beware and when you do win a item sometimes takes up to a week to get a consignment note from grays or Australia post very unprofessional.

They are genuine.

Kimmy Goiris was very helpful and it all went incredibly well thanks to her and Grays.

As a first time bidder, the staff at Grays were excellent in their level of service a made the whole experience better than expected. Thanks to all of the cast & crew at Grays, and the car is as good as the experience.

Kimberly Goiris made my whole experience so simple and easy, such an amazing help.

The Auction process is down pat. Fine. Their Payment process is badly flawed. Needs an overhaul. Kind of leaves a bad last impression.

Frances was amazing to deal with and couldn’t recommend any higher.

A great price for the car. Super efficient customer service

I have bought a lot of 32 items, not even single of them is working. 3 vacuum cleaners and they don’t have batteries and chargers and are full of rubbish. Same with 3 leaf blowers. 2 monitors with broken screens.
Literally not a single item is working. Grays auction is a scam, they sell rubbish instead of throwing in them bin.

Grays on a hole at times I think might be a little questionable with on how it all works. The communication via email is so robotic and when you finally get to speak to somebody, it's fantastic. So much better.

WOW TOO MANY ISSUES WITH THE CAR FOR ROADWORTHY I DID NOT EXPECT???????? IT WAS NOT WORTH BUYING FROM YOU??????? I WILL NEVER BUY FROM YOU AGAIN?!!! I WOULD NEVER BUY FROM YOU AGAIN?!!!

Great customer service when collecting the car. Prompt arrival of car to door and didnt have to wait long.
Suggest guy bringing car to door would allow the customer to see the car before expecting a delivery signature from customer but was OK.

I've been a Grays customer since the 1970's and have always been impressed with both the quality of service from the staff. This purchase was just as easy & pleasant

Very good and cooperative staff
And specially thanks for frances delaney.