Grant Store Ltd (GSL) - Solar & ASHP Installer Recensioni 1.202

TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Solar installation went ahead as planned. All workmen were courteous and efficient. When a problem was encountered it was resolved in good time through the office admin and the workers.

Valutata 4 stelle su 5

I was really happy with the whole process. The company was very helpful to deal with and happy to answer any questions I had, and to accommodate my specific requirements. Any issues that arose were d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish the process of fitting my solar panels, inverter and battery was supported by Grant Stores Limited. The survey was quick and easy. The installation was completed in one day by... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jamie and Josh were a delight to have doing the installation. Very patient with us taking some time to understand the app. Can't take my eyes off it now and very annoyed with the clouds...

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa specializzata in energia solare
  2. Servizio di installazione elettrica
  3. Servizi di riscaldamento e boiler
  4. Fornitore di attrezzature per l'energia solare

Informazioni su Grant Store Ltd (GSL) - Solar & ASHP Installer

Scritti dall'azienda

Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.

Our Services

  • Solar PV & Battery Storage – Harness solar energy for long-term savings.
  • Air Source Heat Pumps – Reduce heating costs with renewable technology.
  • Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.

With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.

Get Solar PV

Get an ASHP


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1202 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

All connencted and up and running…

All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.

25 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for your kind words! We’re thrilled Jamie and Josh made the setup smooth and easy, and that the earlier panel installation team left a great impression too. We really appreciate you highlighting their professionalism and friendly service.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

All work completed on agreed schedule…

All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.

20 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for your wonderful feedback. We’re delighted to hear the work was completed on schedule with minimal disruption and that our installers were friendly, polite, and considerate throughout.

Leaving your property clean and tidy is just as important to us as the quality of the installation itself, so it’s great to know this met your expectations.

We truly appreciate you choosing GSL and look forward to assisting you again in the future.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Excellent service from start to finish.

Excellent service from start to finish.

13 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for your kind words and for taking the time to share your experience with GSL. We’re delighted to hear that you found our service excellent from start to finish.

At GSL, we are committed to delivering a smooth, efficient, and supportive experience at every stage, so it’s incredibly rewarding to know we met your expectations. Feedback like yours truly motivates our team to continue striving for excellence in everything we do.

If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Polite, professional and friendly

Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack of space. They did a really good job, no mess left and no time wasting. Helpful with the app etc.

18 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you so much for taking the time to share your experience. We’re delighted to hear that Jamie, Leon, and Josh arrived on time and provided a polite, friendly, and professional service. While it’s unfortunate that the equipment couldn’t be placed exactly as planned, we’re glad our team handled everything efficiently, left no mess, and assisted you with the app.

We really appreciate your kind words and your recognition of our team’s efforts. Your feedback motivates us to continue delivering the best possible service to all our customers.

Thank you again for choosing us!

Sarah ~ GSL Aftercare Team

Valutata 4 stelle su 5

Grant Store Solar Ltd

Experienced company in provision of solar panels and able to offer good advice eg on size of batteries, storage location etc.
Very friendly tradespeople / installation teams including Jamie, Josh and Leon.
The one area I would suggest for improvement is more proactive communication telling people when things are happening. It did start to feel like I was having to chase things myself in order to ensure that somebody was at home for various bits of the installation

13 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you found our team knowledgeable and able to provide helpful advice on battery sizes, storage, and other solar panel considerations. We’ll be sure to pass on your kind words to Jamie, Josh, and Leon—they’ll be thrilled to know their friendliness and professionalism made a positive impression.

We also truly appreciate your constructive feedback regarding communication. We understand how important it is for our customers to feel informed at every stage of the installation, and we’re actively working on improving our proactive updates so that no one feels they have to chase information themselves.

Your insights help us continue to refine our service, and we’re grateful for your support. Thank you again for choosing us for your solar panel installation!

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for taking the time to share your experience! We’re thrilled to hear that you found our installation service quick and efficient. Our team works hard to ensure every step is smooth and hassle-free, and your feedback truly motivates us to keep delivering top-notch service.

We appreciate your support and hope to assist you again in the future!

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

So glad Grant Store fitted my solar…

So glad Grant Store fitted my solar package, everyone was professional, curtious and informative. From Ronnie who did the survey, the scaffolding guys and the guys installing the panels, who were so quick and quiet, I didn't get their names and the electricians Jamie, Leon and Josh, all did a very professional job and explained everything, finally Tessa who kept me fully informed from the very beginning even making sure I got my handover pack quite quickly. They all made it a pleasant experience, something that I was initially dreading. I'm very happy with everything, thanks everyone.

13 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear how pleased you are with your solar installation and the service you received from start to finish.

It’s fantastic to know that Ronnie, our scaffolding team, the panel installers, and our electricians — Jamie, Leon, and Josh — all made such a positive impression. We’re especially pleased that you felt everything was handled professionally, courteously, and clearly explained throughout. We’ll also be sure to pass your kind words on to Tessa — she’ll be thrilled to hear that keeping you informed and ensuring you received your handover pack promptly made a difference.

We understand that installing solar can feel a little daunting at first, so it means a great deal to us that the team turned that initial dread into a pleasant and smooth experience. That’s exactly the standard we aim for.

Thank you again for your trust in Grant Store and for your generous feedback. If you ever need anything in the future, we’re always here to help.

Sarah ~ GSL Aftercare Team

Valutata 1 stelle su 5

You get what you pay for

Initial discussion for quoting was great, but then what do you expect? They want your money…

After confirming install dates, the scaffolders decided to erect the scaffolding at the house across the road, causing me to get a phone call about an irate neighbour, after I’d been told I didn't need to be home. Luckily I hadn’t gone straight out so I was able to rectify the situation.

An installer was left by himself for the first two days, not entirely convinced he was actually fully qualified. Then part way through the install he declared that the scaffolding was unsafe!! The guy left on day two saying he would call that evening to confirm when he’d be back to complete. He never rang.

Took multiple calls and asking to speak to managers to get them to give me a date for coming back to finish the job.

They came back a week later and granted, they finished the install. But it is now two weeks on and I still haven’t received my handover pack despite chasing. I’ve just been fobbed off with a certificate issue and no indication of when they will provide it. Unfortunately, as a conscientious person, I paid the invoice in full by the 3 day deadline. Oh and I had to follow that up too, as they sent it out initially ‘on the wrong template’ so I had no way of actually paying it.

It also took over a week to get the scaffolding removed at the end of the job. Now that it has been removed and I can get my car back on my driveway to my charging port, I have found that my car charger no longer has any power.

I would be very wary of using Grant Store for Solar PV or battery installations. They might well be cheap but remember the age old adage, you get what you pay for!

21 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for sharing your feedback. We’re very sorry for the issues you experienced during your installation and understand how frustrating this must have been. We appreciate your patience while our team has been working to resolve these matters.

We’d like to reassure you that our solar team has been actively working on your Handover Pack. The pack was prepared the day after your installation, and the rest has been sent to you today. You will have your EIC and Building Control certificates by the end of this week.

Your DNO confirmation is still pending, as this process is managed entirely by the DNO and is outside of our control and unfortunately ,this is something we cannot expedite, but we will send the confirmation to you as soon as it is received by ourselves.

We have been advised by the installer that he has made contact with you and that an appointment will be taking place tomorrow to look at your EV Charger.

We also apologise for the confusion with the scaffolding, the communication challenges during the install, and the delays in completing the job. The conduct of our installation team has been reviewed to ensure these issues don’t happen again. As noted in your signed agreement, scaffolding can be removed up to two weeks after installation.

We value your feedback, and we hope to restore your confidence in Grant Store.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Installed a 2nd battery - like clockwork

Installed a 2nd battery. Whole process took only about an hour and integrated seamlessly with the existing app. Now provides enough charge capacity for a full days storage and overnight charging. Very polite and helpful installers - they cleared up everything and left within an hour after checking everything was working. Equipment is very high quality and the apps provided a huge amount of information.

30 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for sharing your experience! We’re delighted to hear that the installation of your second battery was smooth and efficient, and that it integrated seamlessly with your existing setup. It’s great to know that our installers were polite, helpful, and left everything neat and tidy after ensuring everything was working perfectly.

We’re also thrilled that you’re enjoying the high-quality equipment and the detailed insights provided by our apps—it’s fantastic to hear it’s making a real difference to your energy management. Your feedback means a lot to our team and motivates us to continue delivering excellent service.

Thank you again for choosing GSL!

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

A very positive experience

All aspects of the survey and installation stages were good.
Comms from GSL office based team was particularly good around the install dates and arrangements.
All of the operatives who visited the premises were friendly and courteous.
Big shout out to electrical manager Anthony, surveyor Ronnie and electricians Josh, Jamie and Leon who all listened to what I wanted and planned and delivered a tidy installation.

3 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you so much for taking the time to share your experience! We’re thrilled to hear that every stage—from survey to installation—met your expectations. It’s wonderful to know that our office team kept you well-informed and that our operatives made a positive impression with their professionalism and friendliness.

We’ll be sure to pass on your kind words to Anthony, Ronnie, Josh, Jamie, and Leon—they’ll be delighted to hear that their hard work and attention to detail made such a difference. Your feedback is greatly appreciated and motivates our team to continue delivering the best service possible.

Thank you again for choosing GSL!

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

I was kept updated throughout the…

I was kept updated throughout the process. Installation went smoothly and tidily by Jamie, Leon and Josh. A issue with the inverter the following day was fixed quickly.

22 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for taking the time to share your feedback ⭐

We’re really pleased to hear that you were kept well informed throughout the process and that the installation was completed smoothly and tidily by Jamie, Leon, and Josh. We’ll be sure to pass on your kind words to them.

We also appreciate your understanding regarding the inverter issue and are glad it was resolved quickly by the team. Ensuring prompt support and a high standard of service is very important to us.

Thank you again for choosing Grant Store Ltd. If you need any further assistance in the future, please don’t hesitate to get in touch.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Excellent company

The experience was excellent, from the survey to erecting the scaffold , fitting the solar panels and batteries. The team advised me at every step of the process and explained the system operation to me. The staff are friendly and helpful.

3 febbraio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for your excellent review ⭐

We’re delighted to hear that you had such a positive experience throughout the entire process — from the initial survey and scaffolding through to the installation of the solar panels and batteries. It’s great to know the team kept you well informed at every stage and took the time to clearly explain how the system operates.

Your kind comments about our friendly and helpful staff are truly appreciated and will be shared with the team. Feedback like this means a great deal to us and reinforces our commitment to delivering a smooth, professional service.

Thank you again for choosing Grant Store Ltd. If you ever need any support or advice in the future, we’re always here to help.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Review

Hi my name is Michael.on the 23 Jan 2026 I had full central heating installed the team from grant store arrived bang on time.the team (Martin.garry.and kiaa) where absolutely brilliant and informed me through evry thing they did.these guys are 100% professional.they were quick and clean.if people want a team like these guys then don't hesitate.get in touch with grant store Ltd the work was completed in a day.the election came a few days later to complete the installation. I didn't know his name but he was also brilliant.its impossible for me to fault gsl.thanks again guys.

23 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for taking the time to leave such a detailed and positive review ⭐

We’re absolutely delighted to hear how happy you are with your new central heating installation and that the team arrived on time and kept you informed throughout the process. The team will be thrilled to know their professionalism, cleanliness, and efficiency made such a great impression.

It’s also great to hear that the follow-up visit to complete the installation went just as smoothly. We truly appreciate your recommendation and your trust in Grant Store Ltd.

On behalf of everyone at GSL, thank you again for choosing us and for your support. If you ever need anything in the future, please don’t hesitate to get in touch.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Fantastic service all round

Great service from beginning to end. Every phone call and interaction was pleasant, friendly and helpful. Scaffolders came and went without any issues. The team that fitted the solar panels was fantastic, did a great job, were careful and considerate in their work and took the time to make sure I understood the installation and the app. I have to say probably the best team I've had doing work at my property. All in all, no stress or hassle at all, I'm a very happy customer! Thanks team!

14 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you so much for your wonderful feedback.

We’re absolutely delighted to hear that you experienced great service from beginning to end and that every interaction with our team was pleasant, friendly, and helpful. It’s especially rewarding to know that the scaffolders and installation team worked smoothly and professionally, and that the installers took the time to ensure you felt confident using both the system and the app.

Your comment about this being one of the best teams you’ve had working at your property truly means a great deal to us and will be shared with everyone involved. We’re so pleased the whole process was stress-free and that you’re a very happy customer.

Thank you again for your trust and kind words — they’re hugely appreciated.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

seamless and pain free installation

seamless and pain free installation

good communication throughout

19 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for taking the time to share your feedback.

We’re delighted to hear that your installation was seamless and pain-free, and that you experienced good communication throughout the process. Making everything as smooth and straightforward as possible for our customers is always our priority, so it’s great to know we delivered on that.

Thank you again for your review and for choosing us. We’re always here if you need any further support in the future.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Smooth and professional Solar Installation

GSL arranged our solar panel and battery installation through the Solar Together scheme. The process smooth, clear and everything came together as planned. GSL coordinated the installation clearly and quickly, working around our availability. The contractors involved were friendly and professional.

We are very happy with the new system and would recommend GSL wholeheartedly to others.

15 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for taking the time to share such a detailed and positive review.

We’re delighted to hear that your solar panel and battery installation through the Solar Together scheme went smoothly and that the process was clear from start to finish. It’s great to know our team coordinated everything efficiently, worked around your availability, and that the contractors were friendly and professional throughout.

We’re especially pleased to hear you’re happy with the new system. Your wholehearted recommendation truly means a lot to us and is greatly appreciated by the entire GSL team.

Thank you again for choosing GSL, and please don’t hesitate to get in touch if we can assist you in the future.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Matt cunningham was really helpful and…

Matt cunningham was really helpful and very professional. He explained everything

15 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for taking the time to share your feedback. We’re delighted to hear that Matt Cunningham was helpful and professional, and that he took the time to clearly explain everything to you.

Providing clear guidance and a high standard of service is something we pride ourselves on, so it’s great to know this was reflected in your experience. We’ll be sure to pass along your kind words to Matt — he’ll really appreciate it.

Thank you again for your review, and we look forward to assisting you again in the future.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Excellent

Excellent , helpful friendly staff. Job completed on time and to a high standard

10 novembre 2025
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for your kind feedback.

We’re really pleased to hear that you found our team helpful and friendly, and that the work was completed on time and to a high standard. That’s exactly the level of service we strive to deliver.

Thank you again for taking the time to leave a review — it’s greatly appreciated, and we’re always here if you need any support in the future.

Sarah ~ GSL Aftercare Team

Valutata 4 stelle su 5

Polite, professional and friendly. No time wasting

Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack.of space. The guys did a really good job, no mess left, no time wasting on the job. Helpful with the app etc.

5 gennaio 2026
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you very much for taking the time to share your feedback.

We’re delighted to hear that Jamie, Leon, and Josh arrived on time and made such a positive impression with their polite, friendly, and professional approach. It’s also great to know that they worked efficiently, left no mess behind, and were helpful in getting you set up with the app.

While we’re sorry that the equipment couldn’t be placed exactly as originally agreed due to the space limitations, we truly appreciate your understanding and your kind words about how the team handled the situation on the day.

Your feedback will be shared with the team, and it means a lot to us. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Sarah ~ GSL Aftercare Team

Valutata 5 stelle su 5

Recently had sola panels plus battery…

Recently had sola panels plus battery storage installed at our property .Workmanship fantastic from the beginning to end of installation excellent aftercare any questions they are at the end of the telephone for any questions.would definitely recommend

16 dicembre 2025
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Risposta di Grant Store Ltd (GSL) - Solar & ASHP Installer

Thank you for your feedback — we’re really pleased to hear that you’ve been satisfied with the service.

We’ll be sure to pass on your kind comments to our team who will be delighted to know their work has been appreciated. If there’s anything else we can help with or if you need further assistance, please don’t hesitate to get in touch.

Sarah ~ GSL Aftercare Team

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