Grainger plc Recensioni 

836
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My partner and I have had a wonderful experience renting with the Grainger Bristol Team. We needed an apartment quickly and the team were super responsive and able to move us in within just a few week... Leggi di più

Valutata 5 stelle su 5

Genuinely huge thank you to both Maisie and Corrina for all of their help guiding myself and my wife through the process. Maisie was absolutely fantastic at sending on pictures, videos, answering... Leggi di più

Valutata 5 stelle su 5

Moving in was really smooth, they were really responsive and forthcoming with any help. Since moving in the resident services team have been really friendly and accommodating and have dealt with any i... Leggi di più

Valutata 5 stelle su 5

Very grateful to Ms Miranda Rowe and Adrem Ltd for providing a caring and professional service and quickly providing bathroom taps that can be used by someone with limited dexterity. The original cont... Leggi di più

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari

Scritti dall'azienda

Established in Newcastle, England in 1912, Grainger plc is the UK's largest listed residential landlord and manager. We believe in creating great places for people to live, work and play.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

836 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(836)

58 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bibban was extremely kind and…

Bibban was extremely kind and courteous! She fully understood our requirements and walked us through the amenities of the building and showed us apartments to our liking. Furthermore, she was extremely quick to respond to any queries and was always supportive throughout the tenancy process which made us feel at home right from day 1. I would recommend Bibban and her whole team everytime someone looks to search for their home! Thank you Bibban.

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Smooth transition and excellent support

Had a great experience securing a home here. Bibban was instrumental during the viewing—she is knowledgeable, efficient, and respects the tenant's time. The entire process felt consistent and transparent, which is a rare find. Big thanks to Bibban for her professional support and for ensuring everything was aligned from day one.

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Maisie was great throughout the whole…

Maisie was great throughout the whole process of securing our rental. She was supportive, considerate, and never judgemental. Even when we hit a bump in the road with our application, she went out of her way to help find a solution for us. We really appreciated her help and professionalism.

7 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Grainger staff

The staff at Grainger have been absolutely fantastic. The team have been incredibly supportive and swift with their help throughout my entire tenancy. I want to give a specific thanks to James and Mark who have been particularly helpful. Thank you!

28 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

The appt was rotting

I complained about a hole in the kitchen for months! Months! They said it was just a squeaky floor (thanks to then building manager Katie Castle) and ignored the many issues of mould that kept arising.

When they finally did look at what the matter was they realised my kitchen had been rotted well before I even moved in and had to be evacuated immediately! I’d been asking for this to be addressed for months!

The best bit was how they placed me in a travel lodge that had a bed bug infestation so I had to leave tha and couch surf while they found me another unit. The next unit the found, which they denied giving me permission to look at before agreeing to move in was smaller (they said it was bigger than my last unit) and inexplicably more expensive. I was desperate so had to take it.

Can’t say enough warnings about dealing with this company who has no idea on what it takes to do the right thing or keep their employees accountable for over promising and under delivering.

1 febbraio 2026
Non scritta su invito
Logo di Grainger plc

Risposta di Grainger plc

Thank you for sharing your experience. We’re genuinely sorry for the inconvenience caused. After concerns about the kitchen floor, our checks revealed an underground leak that compromised the subfloor. Once the home was deemed unsafe, we ended the tenancy on safety grounds. To help, we arranged a nearby hotel and confirmed reasonable food costs would be covered; when issues arose, we offered to move you, but you chose to stay with family. We also covered packing, storage, and relocation of your belongings, and offered another apartment in the building on a new agreement at £50 above your previous rent. After six months, the keys were returned without notice and an outstanding balance remained despite attempts to resolve it, so the matter proceeded through the court process and a judgment was issued. We regret the situation and aimed to act fairly and with care throughout.

Kind regards,
The Grainger Team.

Valutata 5 stelle su 5

Molli has been so helpful

Molli has been so helpful! She arranged our viewing within days of our initial enquiry, answered all of our loaded questions and has been so attentive. So appreciative of how quickly and how detailed this process has been, big thank you, Molli!

24 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Maisie has been incredibly helpful

Maisie has been incredibly helpful. She is responsive and knowledgeable of the properties and application process. Throughout my application process, she was a great point of contact if I had any concerns or questions. She was also very amiable during the viewings.

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you Molli!

Grainger have been extremely helpful in finding a property. In particular, Molli has made sure we found the property we were looking for, she gave us all the details we needed and we didn’t feel rushed at all when viewing the properties. She also gave us many options and in the end she made sure we selected a property that felt like home. Definitely the best estate agent I’ve ever come across. Thank you Molli!

20 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Put in an application for a flat with…

Put in an application for a flat with Grainger, the process was smooth. Molli was very professional and patiently answered any questions I had about the place. She explained what I needed to do clearly and was very accommodating regarding my queries. I would recommend.

18 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Graingers for Lettings. Molli is amazing’

Molli from Graingers carried out our viewing with us and we must say she was very professional, accommodating and extremely helpful. The whole experience was seamless and the speedy turn around in securing the apartment was exceptional. I highly recommend Graingers for Lettings in Manchester and if you are lucky enough to have Molli as your viewing agent you will not be disappointed, she is amazing and goes above and beyond - thank you Graingers and Molli 😊

17 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

We had a fantastic experience working…

We had a fantastic experience working with Molli who was quick to respond, helpful, answered our questions and helped us quickly find a place we love in Salford. We could not recommend them more given our wonderful experience in finding a new home.

16 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Mostly happy with service & Constructive feedback

Ida in Windlass has provided a great service, I believe she is a great listener, very friendly, professional, and provided a great response to an immediate query. My partner and I have been in Windlass for years now, we feel appreciative for the actions the various teams are doing, the friendliness and kindness in service, we feel we really enjoy the location and facilities.

We have seen the company improve in some aspects through the years, which we feel we appreciate, however I think some constructive feedback is about wear and tear repairs for long-term residents and improving or building new systems to respond to same facilities being used by more residents, such as the gym.

15 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

Maisie from lettings was great and of course, rest of the team from lettings & residence services were very helpful.
Amazing service and a beautiful & safe place to live.

10 febbraio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più