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Grade A Technology Ltd Recensioni 473

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TrustScore 5 su 5

4,9

Negozio di computer e accessori
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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The staff via email at grade a technology were lovely and got my screen sent out next day, they were fantastic from start to finish. The product worked perfectly and still is 3months later. Thank you... Leggi di più

Valutata 5 stelle su 5

Purchased a monitor from this company. Was initially dubious of the technology and decided to take a risk. The product by some miracle arrived the very next day. Packaging was pristine, and t... Leggi di più

Valutata 5 stelle su 5

Purchased a monitor from these guys was described as open box brand new. It arrived as described still had the protective cellophane around the screen all packets still sealed, original box inside ano... Leggi di più

Valutata 5 stelle su 5

Purchased a tower PC from them, ordering was very easy and pricing very acceptable. Received the item free next day delivery, it was packed in original box which was inside a larger box for protection... Leggi di più

Dettagli dell'azienda

  1. Negozio di computer e accessori
  2. Negozio di computer
  3. Negozio di elettronica
  4. Negozio di computer usati

Scritti dall'azienda

Grade A Technology is the number one online refurbished IT & AV store where business and home consumers have access to 100’s of refurbished quality assured, Laptops, MacBooks, Gaming, Digital Signage Displays, Monitors, Tablets, Servers, Desktops, Apple and a whole lot more, all at very competitive pricing. All products have free shipping along with a 14-day money back guarantee, allowing customers full peace of mind when making a purchase from Grade A Technology Ltd. Buying refurbished via our secure online store not only offers huge discounts against new products, but also creates significantly less carbon and e-waste making a great choice for your pocket and the environment. With our 4.9 Trustpilot rating…….join the rest of our happy customers and shop www.gradeatechnology.co.uk

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

473 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

It's an amazing little company

It's an amazing little company. I bought the Sonos Five Speaker for a steal of a price, and I couldn't be happier.

I got notified throughout delivery about the progress of the package which put my mind at ease. Don't know what else to say but it is a great company that I will use again.

13 novembre 2024
Valutata 5 stelle su 5

Purchased a 16" 2021 MacBook pro from…

Purchased a 16" 2021 MacBook pro from gradeA, arrived promptly within a few days and in amazing condition! It came with all original accessories and box at a much cheaper price than the ones I'd been looking at elsewhere. Could highly recommend to anyone looking for a like new refurbished item.

19 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Purchase of Grade A MacBook Pro

The Grade A MacBook Pro I purchased was received well packaged (including an Apple MacBook box with accessories) by courier in less than 24hrs. The MacBook looks ‘like new’ and fully functional. My pre-purchase telephone query was answered immediately - no waiting in a queue or ‘selections’ to make. A truly first class service and I can ‘Highly Recommend’ the Company without hesitation.

19 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great place to buy laptops

Great place to buy laptops. I recently bought 2 laptops and both of them were perfect. Their customer service was great, as I had a question before I placed the order. I will buy from them again.

31 ottobre 2024
Valutata 1 stelle su 5

Broken product & Poor return service.

Broken product, terrible return processing.

Reported a broken product with promises of next day delivery return, wasn't provided a tracking number and delivery never arrived, only to be told that the parcel was now arriving monday.

Not sure how a broken product managed to get by the TWO people that have signed off on the shipping QC document but this is what happens.

My email responses were also completely chalked off because the person handling returns went on annual leave and didn't hand the case over meaning I had to have 3 phone calls regarding the issue.

Enormous waste of time and wouldn't recommend.

EDIT:
After posting this review I received an email saying they were only replacing the product out of good will and not because it was damaged, and told me to refuse my replacement, how incredibly unprofessional.

1 novembre 2024
Non scritta su invito
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Risposta di Grade A Technology Ltd

Dear Callum,

Thank you for sharing your feedback, and we appreciate the chance to clarify the situation and address any misunderstandings.

The reported issue, a singular dead pixel, does fall within our warranty terms; so we arranged a replacement monitor to be shipped to you. Contrary your review, the product was still functional and could’ve been used in the meantime, until the replacement arrived.

DPD attempted delivery of the replacement unit on the agreed date, however when no one was available to receive the parcel, DPD successfully delivered on the next working day. We apologize the tracking number wasn’t sent automatically as usual; however delivery was indeed arranged promptly, and the temporary delay was unfortunately due to a missed delivery attempt.

Our offer to replace the item was entirely within our usual terms, and at no point was it described as “goodwill.” We simply mentioned that, given your dissatisfaction, you could decline the replacement delivery and return the item for a full refund, should you prefer to avoid any further interaction.

We value honest feedback, but we also believe in providing a fair account of what took place. Thank you again for sharing your thoughts, and we hope this clears up any misunderstandings.

Kind regards,

Marc Toombs

Managing Director

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