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Scopri cosa dicono le persone

Valutata 3 stelle su 5

The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedba... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It’s here it’s wrapped and waiting to see his smile Christmas morning! Thanks to Govelo and Aaron I misjudged the size sent an email all resolved with no fuss so much so Aaron you’re welcome in... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento activewear
  2. Negozio di accessori per biciclette
  3. Negozio di abbigliamento e attrezzature outdoor
  4. Ciclismo su strada
  5. Negozio di abbigliamento sportivo

Scritti dall'azienda

GoVelo is a Small Business based in UK and in the U.S. We sell high-quality Bicycle Clothing in different colours, designs and sizes. Our designers and cyclists collaborate to offer the best performance textile.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(64)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Comfy but wears out way too fast

The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other bibs before the chamois area starts wearing out.

2 ottobre 2024
Non scritta su invito
Logo di Govelo

Risposta di Govelo

Working on it...

Valutata 5 stelle su 5

Great service.

The gear arrived pretty fast. I'm quite tall and skinny, finding the right size was complicated. The company helped me great after receiving the gear and I had to return some items. Service is great!

26 settembre 2024
Non scritta su invito
Logo di Govelo

Risposta di Govelo

I am in love with Dutch people. Thanks

Valutata 5 stelle su 5

Kingy

I have bought them before and found them really comfortable to wear.

25 luglio 2024
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Risposta di Govelo

Thanks Pete, you’re more loyal to Govelo than my girlfriend was to me!

Valutata 5 stelle su 5

Cycling top

Govelo were very efficient with my order. My only problem was that I wasnt given a delivery date and since the top i ordered was for a birthday this created a small hiccup. However when it arrived the recipient was very pleased with it. So thank you Govelo for your service.

5 luglio 2024
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Risposta di Govelo

Looks like we kept you guessing with that delivery date—kind of like a Diddy's party, right? 😅 No one knows when it’s coming, but when it does, it’s worth the wait! So glad the gift arrived in time to spread the love! Thanks for choosing Govelo!

Valutata 2 stelle su 5

Poor delivery service

Poor delivery service, 9 business days to dispatch a simple order, followed by their own atrocious delivery schedule of between 9 & 17 business days for delivery thereafter, so up to 26 business days from order, over 5 weeks, definitely won't use again

17 luglio 2024
Non scritta su invito
Logo di Govelo

Risposta di Govelo

that delivery timeline sounds longer than waiting for a new season of my favorite show! 😅 We’re really sorry for the delays—definitely not the experience we want for our customers. Thanks for your feedback; we’ll work on getting our delivery game back on track!

Valutata 3 stelle su 5

Long delivery time and sizing too small

I didn’t realise when I ordered that the product was coming from Hong Kong and would take a good month to arrive. When it did arrive, it was far too small, despite using the size guides. They offered to give me a 50% reduction on the price which in the end turned out more cost effective than paying the postage to return (they clearly preferred not to have it back). So we now have a cycling shirt that looks great but is far too small for use!

20 luglio 2024
Valutata 5 stelle su 5

Falcon Cycles s/s cycling top

Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full tracking details. On arrival I was very pleased with my new Falcon Cycles s/s cycling top, fitted perfectly and ideally suits my two Falcon road bikes. Already been worn on a long ride and 10/10.

16 giugno 2024
Non scritta su invito
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Risposta di Govelo

Thanks man, These words means a lot, this is coupon code "PAUL30" give you 30% Off for any item in the store, Enjoy bro :D

Valutata 5 stelle su 5

Quick and easy

Sizing is accurate. Shipping is fast. Can’t ask for more from an online shop!

10 aprile 2024
Non scritta su invito
Logo di Govelo

Risposta di Govelo

Glad to hear the sizing and shipping were spot on! 🎉 It’s like a perfect match! If you ever need more goodies, we’ll be right here, waiting for your return like an old friend. Thanks for your review!

Valutata 5 stelle su 5

Great product

Great product, great design and quality and great price too

1 aprile 2024
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Risposta di Govelo

It sounds like you scored a deal better than a Kiwi finding a good pair of jandals on sale! We're thrilled you loved the product, design, and quality. Thanks for shopping with us—come back anytime, and maybe we’ll throw in a virtual sheep as a bonus! 🐑

Valutata 4 stelle su 5

Slow delivery and tight fit

It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedback GoVelo's email link sent me to a malfunctioning page. Other than that product is OK. They did chase me up after I posted this review and I got a 50% refund, as they wouldn't replace it for a bigger size once I'd used it, even if I washed it first so credit for customer awareness but the sizing, wait and inflexibility over returns prevents a higher score.

19 marzo 2024
Logo di Govelo

Risposta di Govelo

I have read what happened, sorry man we try to do the best, I am looking to build something that last forever. For me being sorry, this is coupon code for "MarcusTheKing" give you 20% Off for any item. Enjoy SIR.

Valutata 5 stelle su 5

Govelo.com

Great quality Jersey and Bibs.
Outstanding customer service from Aaron, I had ordered the wrong size and he promptly responded to my email and solved the issues immediately.
I will definitely be purchasing again.

Drew

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Govelo.com La Vie Claire Jersey

Great Jersey very similar to the original.
Unfortunately I ordered the wrong size but the customer service was excellent and a replacement was dispatched quickly.
Very satisfied with the item and the service.

1 gennaio 2024
Non scritta su invito

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