Goodhillfarms Recensioni 108

These order packers of garbage fruit need financial consequences. I am in the beginning stages of filing a class action lawsuit against this fraud of a company. I would like all who have been wronged by them to write me so I can make you a member of the class action I/We will be taking towards them. Please respond to this review just with your want to participate. Do not share any personal contact information at this time and on this forum, Once we have enough members for the class I will have my attorney take it from there. They must be held accountable. I am disabled and on a severely limited income and the cherries I purchased were my treat for a 4th of July party, needless to say I arrived with a bag of chips as the cherries were inedible and an embarrassment. I have written to them several times with no response. Who is with me? There will be no cost to those who choose to participate. Once we win there will be a few dollars for each member of the class. As with all Class Action Lawsuits the attorneys are the only ones that win. I am not an attorney. Thanks for reading this. I look forward to the replies.

What a kick in the gut.. I ordered the medium “Intro to Exotics” box which is described to be 5lbs of fruit (6+ different fruits in each box). According to them the fruits In season: mango, cherimoya, persimmon, dragon fruit, specialty avocado and citrus, pomegranate, papaya, sapote, guava and more! They also advertised my free gift would be some fresh cherries.
Sounds amazing and the pictures were beautiful.
Guess what I got.. just guess..
ONE papaya and a little plastic container of rotten cherries for $139.
What makes it worse is that this was a gift!

Terrible service was suppose to get my fruit by a certain date didn't get week later after the date it was supposed to be delivered and half of the fruit was rotten

Negative Stars.
One box of fruit has never arrived after two weeks. I have asked to cancel this order and refund my money.

The other box of fruit arrived covered in large green flies. No way that I could eat this fruit. Probably infested with eggs. I have killed more than 30 flies in my house and there are still more flying around. I have requested a refund of my money

Very disappointed. This fruit is very expensive and I was hoping for a better experience.

Box of Cherries finally arrived 5 Days after they shipped. (They advertise shipments within 1 to 2 day) You can imagine what Ranier cherries looked like after shipping to Texas in 100 degree weather. Box of rotted fruit.

I filed complaint with my credit card company and money was refunded.

This was complete and total rip off. False advertising, crap quality, and some slow person in customer service who can’t just give me the refund I deserve. None of the fruit was edible.

I can’t really explain how poorly this shipment was packaged. The box was aerated and looked like it had been transported overland by pickup truck and tossed onto my front porch from a distance. The rainier cherries had been boxed in plastic but they had broken open in transit. The cherries made their way through the rest of the box, along with the peaches, until they were quite squashed and bruised. The only things edible were the 2 mangos due to their thick skin and the 2 blood oranges but one of the oranges already had mold on the stem end. My advice? Avoid this business like the plague. I flat out wasted around $250 and I’m sick about it.

I paid extra money to get recd products/ I never received them/ they want me to continue paying monthly fee / never received product/I had to cancel my credit card so that they would no longer be able to get to my funds/ they suck and is liars

Rotten fruit at premium prices. And no customer service.

I received rainier cherries and I think the packing is worth more than the cherries. I've purchased better cherries at supermarket. Cherries were all, scarred bruised and some were rotten. Also found package of bing cherries, which I did NOT order.
This place is a scam and a ripoff. People who operate this kind of money grabbing business don't care about the customer. They care only about money. So I think my chances of getting a refund are nil. As I said, I should have read the reviews, but I did not. Hard lesson learned. Just stay clear of these scammers and save your money.

Stay away from GHF. They came across my Instagram feed advertising cherries. I LOVE cherries and while I knew we were past cherry season, it didn't occur to me they would charge so much if they weren't decent. I purchased 5 lbs for $149. What they sent me was a complete crap, and a rip off. I paid $29.80 per lb for rotting cherries. This was a huge splurge for me, and I feel completely taken. I tried emailing them and have gotten no reply.

Ordered the cherries and a stone fruit box. Most of the cherries showed up in good shape but the stone fruit box that was supposed to be plums, peaches and nectarines was trash. First there were no plums even in the box and all the peaches were smashed and one nectarine was smashed so I ended up paying 119 bucks for 3 nectarines that were ok at best. The cherries were great and very large. Reached out to them sent pics and was told I would get a replacement and they would stay in contact till I did. That was the last I heard from them and never got the replacement. There's way better places to order from like tropicalfruitbox.com and iheartfruitbox.com never had a smashed piece from them and they use ice packs to keep fruit semi chilled during transit. Another thing goodhill is supposed to be California based but my fruit shipped from Illinois which is fairly close to me so it should have made it intact if packed better but sitting peaches and nectarines in a box with 5+ lbs of cherries on top of them with no packing or cardboard dividers it's gonna get smashed. The other places I mentioned are much further and package their fruit way better never had a damaged piece from them. Also was supposed to get a free mango and cacao pod and got an avocado instead 🤦🏼‍♂️

Here is the email I sent the owner, Sasha that describes my experience:
Dear Sasha,
I just received my so called “replacement” box to find just 6 peaches and no avocados or mangos. My first order which contained all 3 fruits arrived leaking and overripe so none of it was usable. I sent 2 emails and pictures asking for a refund. But was told no refunds!

Now after paying you for mangos, avocados and peaches you only replace peaches which are about half of what I paid. I’m not surprised at all when I looked on line at your reviews - they are terrible and reflect my experience. I feel taken advantage of and ripped off since I paid you twice as much as what you sent me and they were super overpriced anyway.

You don’t seem to understand the power of great customer service combined with exceptional products. And, you don’t seem to understand the power of the internet and reviews that the world can see.

I plan to add to your long list of terrible reviews as soon as I finish this email to you.

Victoria Puckett

I bought $160 worth of lychees and mandarins and just received them today. Most of the bags of lychees had several lychees that had mold on them (and this is supposed to be tree to doorstep service?). I tried two and they were small and tart and not sweet and the pits were huge. I had texted them previously to ask what variety they sold and they said they couldn't tell me because sometimes they're grown on the good hill farm and other times "sourced from [their] California partner farms." There were a few red flags when I was considering purchasing from them (like their poor customer service when I was ordering and had questions) but the advertisements on Facebook and their website were very enticing. I regret not doing more research into this company before purchasing from them. The mandarins were small and several had dried up/shriveled up skin that presumably will reflect the quality of the inside. I contacted good hill farms for a full refund but looking at their refund policy (despite it saying "if you're not 100% satisfied, we'll replace or refund your order, no questions asked"), reading here and elsewhere, I question whether they will honor their refund policy. I did file a dispute with my credit card company.

The fruit arrived very poorly packed with at least on being rotten and the rest VERY ripe. The promise of prompt reply to customer service is just a joke. I have left multiple messages and no one has contacted me yet. IN ADDITION.... when I received my credit card statement today, there are multiple charges!!!!!

This company is a scam, I paid $360 for multiple items, and 2 boxes of passion fruits missing.
Immediately called but went to voice mail, left message, emailed abd after 6 hours got email that they shipped everything and nothing is missing.
Wirth $158 items are missing and they are lying.

Stay away from this company, ill be filing grievance with the small courts , its not about money l, its about cheating!!

They are scamsters , they huy stuff from local shops and ship charging customers 5 times more and above that cheat on items.

I purchased 2lbs of special fruits and received a free fruit of choice so I picked mango. I paid a little under $100. After weeks, I received the package, the mango ended up a papaya which none of us eats, the special fruits was kind of ok but had to throw several of them because they were bad, took photos but not sure I can upload it here. I mean for $50/lb I'd expect every freakin piece to be amazing. I contacted customer service and the response was even worse than the bad fruit itself. Pretty disappointing.

Absolutely not worth it. Paid $70 for a box of bananas you could get at Ralphs with no noticeable difference in quality.

100% FRAUD, YOU WILL ORDER THE EXOTIC FRUIT BOX AND THEY WILL MAIL YOU MONTHS OLD LEMONS! LITERALLY LEMONS ! NO SHAME, GO ON BBB AND READ THE TRUE REVIEWS THERE !
ALSO TRUST PILOT HAS REAL REVIEWS. I CAN GUARANTEE YOU THAT THE GOOGLE REVIEWS ARE ALL FAKE AND PLANTED BY THE COMPANY THEMSELVES ! HIDEOUS SCAM!

It's embarrassing what I paid ($64.20) but what I received today was two large mangoes just like I bought at my grocery store last week for $.97 each and two small haas avocados just like my grocery store sells for $.58 apiece. (I had requested cherimoya, not avocados.) Their site photos showed 4 mangos. My first warning sign was that my package originated from tropical…CHICAGO.

A week ago I received the order that has molded papaya, rock hard sour sop, wilted and clearly bad fruits. I got the $139 choice and I tell you the five items were not worth $20. I have sent several pic with emails and still waiting for someone to respond about my refund.