The Good Feet Store Recensioni 359

I was suckered into $1700 “system” two days ago. I got home and had immediate buyers remorse. Something didn’t feel right. I started asking myself questions: how does a foot imprint define my exact root cause of heel pain? How is this custom fit when all the inserts were was off the shelf! Why is this non refundable? Why was this $1700 for three pairs of inserts and a pair of shoes that I could get at dsw. I called 30 minutes after I got home and spoke to the very sales guy who sold me the “system”. Told him I had major remorse and needed to do more review. He said I’ll have to work with customer service to get approval. After I pressed him he finally said that within 24 hours of your purchase, you can return for full refund. I am writing this review so hopefully others will see podiatrist first before getting any kind of solution for your foot pain. Also, if you do get pulled in, you have 24 hours to return. I went to good feet because of tv commercials I’ve seen and I was in pain looking for a quick fix. Not a good idea! Do your research. I have an appointment with podiatrist tomorrow!

A total scam. Read the reviews for yourself. A class action lawsuit should be filed. I’m in PA & wish to join one, Anybody?
They prey on our vulnerable senior citizens - how dare they!
Let’s fight!

my experience with Good Feet at Valley Mall I
in Spokane Washington began several years ago. I originally came into the store because of severe foot pain. I limped in and walked out pain free. so, to make a LONG story short, I have experienced four major surgeries on my right foot over a year and a half. I have permanent damage to my right foot. I have just gotten to the place where I can limp walk after six months on a knee scooter. I remembered my experience years ago with Good Feet. I called and talked with Kevin, the manager at the Valley store in Spokane Valley Washington. I told him my story and he listened and said come in and I will work with you and get you going again. on January 17. 2026 I went in and met with Kevin and his wonderful staff. Kevin listened to my story, spent time with me to get the correct orthotics and made very helpful suggestions for the shoes I needed. which I did purchased there. Keven made no promises but gave me hope that I would regain my balance and walk without assistance. Kevin had compassion and knowledge of how to help me. I left the store standing straight and walking mostly on my own. I have a long journey ahead of me but, Kevin promised he would be there for me if I needed any further adjustment or just question about any concerns. THANK YOU KEVIIN!!!!!

I walked into a Goodfeet store in Glendale, Arizona with foot pain . I have high arches. I usually can find shoes in stores that have a heal to toe slope . Anyways as I tried some of their shoes on the sales rep started selling me on the inserts, arch supports and other socks . It was about two hours later that I decided on some items and paid near $800 . I didn’t have an HSA account which makes these type of purchases less expensive. Anyways the good news was the inserts which could be use to mine all my shoes I already had at home were well used also the copper knee high socks were also beneficial. These copper socks help circulation while wearing. Pretty expensive and best worn in bed. All the other socks I bought there also long lasting and snug. The custome orthotic arch supports were limited value. I bought a pair of open toed sandals and place the arch trainer in and wear at home for about an hour and the pain worsens. I suppose a podiatrist designed them .. I find yoga, stretching, bicycling and other exercises to be most effective with avoiding osteoarthritis issues oh and a good chiropractor and massage therapist way more of a smart investment. I do think the socks there were worth every dime .

I bought 3 sets of inserts called “ maintainers “, “strengtheners” and “relaxers “ for over 1500$ in Huntersville good feet store in NC. The sales person talked us into buying all the sets selling the concept of life style change. But slowly my feet got worse and I was in constant pain. Every time I went back to the store complaining about the pain, they gave me another set as “adjustment to my feet”
My pain only worsened and realized it late that it was not working . Calls to the store asking for a refund was futile as expected .
The store is a scam fleecing people promising relief from pain when it clearly does not work

I was a lst time customer in the Good Feet Store in Plano and they did a good job of selling the product. However, after I purchase $2200 of items and came home to use them after 3 days of wearing the arches based on their schedule. I am a 70 year old female and now I am in so much pain I can hardly walk or sleep my feet, shoulders, and hips are just hurting

Lol.
$2187.
That was the cheapest package they had for shoe inserts.

This store is a scam they have no interest in relieving your foot pain only gathering the money that they collect for this product and no certain terms did they tell me they would not work with me but I asked for a refund they said you signed the paper stating no refunds I'm still trying to get my money back and now I'm stuck with a product that I can't even use stay away from this business.

I was experiencing pain on the outside of both of my feet. My orthopedist diagnosed me with bunionettes and recommended that I get shoes that would significantly provide arch support and redistribute the weight on my feet. I decided to check out the Good Feet Store. The clerk took a good deal of time measuring my feet to tell me my shoe size (it was the same as I already knew). Then she checked and there were no shoes in my size. Then she demonstrated a three set of inserts that were to be worn with different types of shoes. I tried them in my shoes and they did make a difference. Then the pain moved from my feet to my wallet. The inserts were almost $4000 and I constantly had to change them based on the shoe I was wearing. These were manufactured inserts. The cost and inconvenience were ridiculous.

The pain in feet makes you feel that this garbage is very helpful. Good feet is a real scam and my feet and back hurts much more than when I arrived to the store. Psychologically you fall in this perfect ripoff. The employees take advantage of your pain to convince you that they are the perfect solution for your pain. Avoid any Good Feet store since they know how to convince you. If you buy you'll regret it.

In the past I've had trouble with my feet. I had a podiatrist fit me with specially made orthodic inserts for my shoes. They didn't work well. I've also purchased OTC inserts and they did little to nothing. A good friend told me that his uncle had great results by going to the Good Feet store so I decided to go to them. They put me through the entire process that others have explained. I purchased two pair of shoes, some socks and the inserts for their 3 step process. The inserts were number 1, corrective then the number 2, maintainance of what the #1 corrected and then a set of number 3 for relaxation during the evenings. That was 30 plus days ago and my feet are improving daily and starting to feel really so much better. Yes, they are expensive but they are worth every dollar I paid for them. What a wonderful outcome just by following their instructions. Money well spent.

Whilst the staff are lovely and the store is appointed as if you've stepped into a medical specialist's office the business is anything but based on my experience and opinion.

The business makes claims about the products being clinically and medically proven but the inserts are not registered with the TGA and before any pricing is given the staff will have you sign a standard form contract stating that you acknowledge they're not medically trained.

The products are advertised as custom fit, however the business will state that they are simply non-prescription retail supports that their team have been trained to fit. This runs contrary to the comparatively high cost ($3600 for the basic package) which would imply quality.

If you attempt to return the products because you find they're not fit for the purpose you declared due to the product causing actual pain and not just discomfort the business will state that a return or refund is not available because the product is not faulty. This refund policy was not declared to myself during my purchase and was only found on the receipt after completion.

Went in looking for pull on arch supports like Strutz Pro. They tried to give me some line of BS that I had to be measured in all this. I knew it was a scam. Amazon sells these pull on arch supports. I have such high arches. It takes two on each foot.

The company could improve by lowering the price (to one-tenth of the price, which is what they’re worth), offering a variety of products, and not scamming.

They put you on a vibrator (for both feet, available on Amazon for $200) which makes the inserts feel great. They won’t feel great when you wear them the next day, they’ll feel like rocks in your shoes. And EXPENSIVE rocks! Over $2000 for this product, which doesn’t work.

Trying on the insoles they hurt my feet worse then they already were. He of course tells me it will hurt because of my foot not being right. By the time I left the store my feet were tingling and hurting. They are not custom made to your feet. They are machine generated numbers based on the imprint you made. He sure tried his best to sell me a pair. I flat out told him im not convinced and I dont see them helping.

My experience at the goodfeet store was excellent. My experience was in Franklin, TN on McEwen Drive. Robbie was so helpful and took a lot of time with me. He explained everything in detail and was very patient and personable. He has. Called to see how I’m doing and sent a lovely thank you.

Cory at the Cranberry store was great!

My feet haven't felt this good in years!! Noticed the difference quickly. Keeps getting better too. Easy to follow instructions for getting started.
They do offer financing so that was a plus.
Go see Cory, let him help you let go of the pain!!

Great experience. Took 2 years after fitting until purchase. Unfortunately, I applied for and was accepted into SNAP financing, but ended up paying $8,000 for a $3,000 package for my husband and me. Will not recommend SNAP because it is too high. I'm glad the items come with a lifetime replacement guarantee. Feet have never felt better.

It only takes a short time interacting with this company to realize you represent profit and nothing else. They do not care about you as a Lifetime Customer despite what they say about solving your pain.

Calling $5 worth of high tensile plastic a “medical device” is the ultimate con. The real shame of that is preying on people in pain, many of who are seniors on a fixed income. You’ll pay over $1,500 to get their recommended package — a few pieces of plastic with a 5,000% mark-up on "cost-of-goods!"

They literally do not care if you walk away unhappy and will not issue refunds. The assumption is there are enough “new” customers who don’t check social media before visiting the store. They care more about making a sale than the damage they do to the Good Feet brand.

Here's the bottom line: Companies who believe in their product and sales process offer Money-Back Guarantees because they care more about happy customers. Instead, Good Feet touts a "Lifetime Warranty" that costs them a few dollars more of plastic. They can't offer a Guarantee because they know when you get home you are going to have buyer's remorse from being manipulated. The idiocy of that is they have to work so hard during the sales process because they have so few (legitimate) positive reviews.

All of the one-star ratings are not an accident folks! Please … save your money and visit a professional.

My mother 86 years old when for her need pain. Quote 1700 dollars. They use personal information to scam people, and credit card. They take advantage of elderly people. I think media should stop advertising this stores. They are stealing from the people in pain.