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Valutata 5 stelle su 5

Great company to work with. Installation was completed on time and has worked brilliantly so far. The staff were extremely helpful and professional. I would highly recommend.

Valutata 5 stelle su 5

Great service from start to finish. Good advice on the options available. Price was very competitive. No pushy sales talk. Great contact from Maria post sale and during the installation. The installa... Leggi di più

Valutata 5 stelle su 5

I have to say Gone Solar have been nothing short of brilliant. Everything was explained well. Ethan and Mal who fitted the panels were respectful, extremely tidy and left our home how they found i... Leggi di più

Valutata 5 stelle su 5

Reslly grest to deal with throughout - from the initial consultation to the install. Really clear consultation and explanation of the set up. Great price and then really easy sorting out the adm... Leggi di più

Dettagli dell'azienda

  1. Azienda specializzata in energia solare

Scritti dall'azienda

Gone Solar is a trusted, MCS-accredited solar panel installation company, helping homeowners and businesses across the UK cut energy bills and reduce their carbon footprint. Based in Porthcawl, South Wales, with offices in West Wales, North Wales, Bristol, Reading, and Hertfordshire, we make switching to solar simple with jargon-free advice, tailored solutions, and full support from consultation to aftercare. Our mission is to deliver long-term savings, energy independence, and a greener future - one roof at a time.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(20)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

An excellent service from quote to…

An excellent service from quote to installation. Hassle free, no fuss, no mess installation, so professional throughout.An open and honest company that supports you all the way. Special thanks to Mary with outstanding customer service.

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding

Reslly grest to deal with throughout - from the initial consultation to the install.

Really clear consultation and explanation of the set up. Great price and then really easy sorting out the admin.

Everything was installed within a few days and working flawlessly.

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish. Good advice on the options available. Price was very competitive. No pushy sales talk. Great contact from Maria post sale and during the installation. The installation team were punctual, helpful in suggesting the location of the kit and very neat and tidy. So far all the kit is working as expected. I recommend Gone Solar

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service from initial quotation through to final installation with their office manager “Maria” actively monitoring progress at each stage. Would definitely recommend.

11 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Honest, prompt and a great team.

One thing that is really important to me is honesty and good timekeeping, and they excelled in both. The customer service was excellent throughout, with any concern or query answered promptly and in a supportive manner.
They were professional from the start and I couldn’t fault the way my calls were handled. The survey visit was clear and straightforward, with everything explained in plain, no-nonsense language. Despite horrendous weather, the installation went ahead as planned and they honoured the agreed install date. The scaffolding went up and came down exactly when it was supposed to, and all timeframes were met.

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Good aftercare

Installation service excellent. Issues with invertor and battery 18 months in. Gone Solar very good at attending, communicating via email from their office and sorting the issue out.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent local company

Excellent local company, had a good price for my install, fitters were respectful and efficient, really tidy job done, couldn't be happier with the service received, after care is amazing. They really can't do enough for you, went above and beyond. Highly recommended

16 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service from Gone Solar

I have to say Gone Solar have been nothing short of brilliant. Everything was explained well. Ethan and Mal who fitted the panels were respectful, extremely tidy and left our home how they found it. We actually had a good laugh with them to.

From Nathan and Ethan coming to give us a quote to the fitting has been seamless. The whole team are approachable, absolutely no pressure selling and they know their stuff.

I wouldn’t hesitate to recommend them to anyone and will be recommending them.

6 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service, communication and after care. We are very happy with our solar panels , battery and car charger. Would highly recommend this company.

15 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not good at all,

Not good at all,

29 luglio 2025
Non scritta su invito
Logo di Gone Solar

Risposta di Gone Solar

Hi James,

We take all feedback very seriously, but after carefully checking our records we can’t find any evidence that you’ve been a customer of ours. We’re concerned this review may not relate to a genuine experience with our company.

If you believe this is in error, please contact us directly at office@gonesolar.co.uk so we can look into this further. In the meantime, we kindly ask that Trustpilot review this feedback, as it doesn’t appear to reflect one of our customers’ experiences.

We remain committed to providing excellent service and transparent reviews from genuine customers only.

Valutata 5 stelle su 5

Excellent service and competitively priced

Bungalow, 6.6KW (15 panels). As a former electrical installation technician I could have carried out this work myself, now retired with dodgy knees, and needing an MSC accredited installer (or else you cannot connect to the grid) I had 5 companies quote (small one man band to nationals). The cost of Gone Solar was in the middle, paperwork was comprehensive, and the lack of pushy salespeople spouting absolute rubbish was very much appreciated. Work commenced on the agreed date and carried out without interruption. Excellent, polite and efficient tradesmen. Pleased to recommend them and well worth my 5 star review

31 gennaio 2025
Non scritta su invito
Logo di Gone Solar

Risposta di Gone Solar

Thank you so much for your kind words! We’re really glad you had a great experience with us.

Valutata 5 stelle su 5

Professional and efficient

Company were very professional, easy to deal with and explained things well. Work was done efficiently, and tidily. No issues following installation.

Solar panels were insatlled May 2024.

3 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Service

I had a very positive experience with Gone Solar and its owner, Nathan. From the initial consultation to installation, their professionalism and attention to detail stood out.

Nathan provided clear, knowledgeable guidance on solar panels and how they would work for my home, and the installation was efficient and well-coordinated. The quality of the equipment and service has already helped lower my energy bills.

Overall, I’m very satisfied with Gone Solar and would recommend them to anyone looking to switch to solar energy.

4 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Craig and his team where brilliant…

Craig and his team where brilliant write from the start. They took the time to understand what I was looking for and explain how it could be achieved. Experts completed all stages of the installation and the team where flexible throughout the process. I'd happily recommend them to anyone looking for a Solar PV installation

21 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Solar install

From the initial phone call had a site visit, an explanation of the plan and then a competitive quote sent. I accepted and paid a 10% deposit. Got an installation date and another site visit. The next few days the install went ahead as planned-even in the bad weather!

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service from start to finish..

Brilliant service from start to finish came when they said they would. Explained everything in simple terms so that we could understand. No hard sell, left to think about and once we had made a decision in was all go. Scaffolding up and the job was completed within the timescale stated.clean and tidy too
Follow up courtesy call to make sure we were happy.
Would certainly recommend this company.

5 dicembre 2022
Non scritta su invito

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