Gold Medal Travel Group Recensioni 

joe was amazing throughout the whole process i have been back and to with him for a few days

Rob - IJ is just fabulous, always on hand and goes out of his way to assist with enquiries even out of his core hours.
Rebekah - IJ was just great with support in getting a multi G adventures Thailand over the line for me all in 1 sitting last week.
Neil - PL great at assisting with a Grecotel offering to speak to his contact to help get a room type secured for clients
All staff are always so friendly, very much appreciated

Tyler from Cruise Plus was excellent in helping build a package for my customers on Saturday! After lots of back and forth we finally got there with New Zealand. Everything was super easy as always!

Melissa was amazing! The customer had been shopping around, no other tour operators could get close, as usual Gold Medal completely supported us and worked together to get the booking over the line. Nothing was too much trouble- the communication was fast & efficient. I feel like I can put my whole trust to the experts at Gold Medal. It is clear their knowledge is second to none. Our shop has used Melissa a few times and we always receive the same service. Special mention to Libby who actually secured the booking on behalf of Melissa. Even though this was not her initial enquiry, she was up to speed within minutes and made the booking process easy and seamless. Thank you once again for helping me confirm such a fantastic booking! :)

Gold Medal offer consistant excellent service , an easy to use booking platform with experienced support team if you need to check anything .
They really do make it easy for you have a great product and excellent prices

Michael in the Pure Luxury department at Gold Medal was very helpful with getting the holiday confirmed for me. Would always email me back when I had a question.

Always a great experience when using Goldmedal. Have used them for years and get great service. The team are fabulous, I deal with Joe Bradley in the Pure Luxury team a lot and he is always so quick and responsive, but all team members are great!

Peter Soneya from Pure lux helped me out getting a high value Florida booking over the line against some challenges, Thank you so much again Pete

I made a Cruiseplus booking with Jake last week. He was super efficient and friendly, a pleasure to make the booking with him

Always a 5 star experience with Gold Medal.

Chris from Cruise Plus was outstanding.He went the extra mile keep checking the Rocky Mountaineer as seats were not showing but they came back up and he also manged to beat the quote she had from a competitor Great work Chris Thank You

Ellie! What a superstar...she went above and beyond for providing several quote combinations to give the customer maximum choice. She was so patient and really helped me source the best holiday for the family. An absolute asset to the team! Thank you Ellie

Agent Joe Bradley was most helpful in securing a booking for my first time referred clients

Kate Kinney is a superstar, always willing to go the extra mile to help me out, a credit to Gold Medal!

Beverley, from Gold medal America team was absolutely phenomenal.
So friendly and so helpful.
She made the booking process so easy.

Amy Holden was great so pleasant and helpful Amy was very friendly but professional, Amy gave me many different options for my customers as they were undecided on their destination her knowledge was brilliant, thank you for the top tips with the car hire.
Regards Gina.

Another great experience with Gold Medal! Great communication and excellent service, this time with Wendy. A fantastic company with fantastic products, highly recommended!

The member of staff was informative, responsive with their quote even though we had to requote, the format of the quote is always great and time saving for us as we can pass this on to clients directly. Pricing was competitive too.

Booked a multi city trip to Canada, when checking flights with the airline they hadn't booked hold luggage. For the length of the trip and the itinerary it would have been pretty obvious that hold luggage would be required.
One of the internal flights the time was changed, when we asked if if was possible to get an earlier flight they point blankly refused to assist unless we paid a rather large amount to change.
No I wouldn't use again and no I wouldn't recommend!
EDITED
Thanks for the response BUT it's BS
My partner contacted our travel agent and got mugged off so she then contacted you directly. The person on the phone wasn't interested said they would speak to their manager basically mugging her off as well. Spent over £10k with you, you've got the money and don't care!
2nd edit
Tried calling you to speak to who ever deals with these reviews so you could advise and look into this
Mugged off again
You document's ref PR8AG2V

Excellent service as always from Heather at Gold Medal. Professional, efficient and an absolute pleasure to work with every single time. Nothing is ever too much trouble and everything is handled seamlessly, which makes such a difference in this industry. Reliable, knowledgeable and consistently delivering at a high standard. Highly recommend.