Going Group Ltd T/A Going Underground Recensioni 

295
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

Had a water leak and Going Underground were recommended. I'm so pleased we went with them. Totally professional throughout the team, nothing was too much trouble. Would definitely recommend 👌

Valutata 5 stelle su 5

Had a water leak and Going Underground suggested that a replacement pipe was the best idea as we had the old black pipe from the 1970's which had already had one repair a few years back. They arrived... Leggi di più

Valutata 5 stelle su 5

Going Underground have provided an excellent service for us twice in the last six months. Most recently we were let down by another company with whom we had arranged an emergency call out. Having wait... Leggi di più

Valutata 5 stelle su 5

Had a burst water main! Wessex water useless response towards a community hall designated commercial building not interested! Phoned going underground, surveyor out with in the hour unfortunatel... Leggi di più

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Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(295)

29 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Repair of water leak on our property

Had a water leak and Going Underground suggested that a replacement pipe was the best idea as we had the old black pipe from the 1970's which had already had one repair a few years back. They arrived about 8.ooam and had the job completed by mid-afternoon. They left the property in very good order and worked with minimum disruption throughout their time here. Would definitely recommend their workmanship.

18 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Going Underground are the best!

Going Underground have provided an excellent service for us twice in the last six months. Most recently we were let down by another company with whom we had arranged an emergency call out. Having waited all day and been assured work would be completed before guests arrived we were let down with only an hour to spare. A minor stress breakdown followed by a call to Going Underground and they arrived within 15 minutes and had everything sorted in little more than 5 minutes. Will use no one else ever again and recommend everyone use this kind and friendly company. The best!

17 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

This is the second time I have used…

This is the second time I have used this company and can highly recommend them. After they cleared the blocked drain they spent time checking a another possible problem and gave me further advice. Great workforce.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Customer service was excellent from the…

Customer service was excellent from the initial contact to the final inspection. All the team were knowledgeable , friendly , courteous and tidy . Fully satisfied with the completed work . Highly recommended , 5 star is well deserved.

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Aaron T and DCL1 team

Aaron T and DCL1 team, i cannot thank you enough. Aaron came out today to fix an external leak for us, he was friendly, answered all questions, explained everything to me. Aaron is a true asset to this company, he goes above and beyond and genuinely cares for his customers. I couldn't be more grateful for the work aaron and his team mate put in here today, thank you

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Aaron and Jack came to our property today and gave us excellent service. Would highly recommend as they are very knowledgable and kept us informed at every point during the process. Excellent company.

17 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend!

Aaron and his team were great. Went above and beyond for our very old property a few weeks ago. Wasn’t an easy job but took great care over their work. Thank you!

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Aaron@DCL1 and his co-worker

Aaron@DCL1 and his co-worker, what a team! Very professional. Explained everything. Was efficient, clean tidy work. Respectful of my property. Couldn’t recommend them enough. Hard working chaps that were very knowledgeable and smiled through the job. Job was a leak on Wessex waters line.

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant company and people to do business with

What a fantastic company to have to deal with. We were suffering from low water pressure and informed by Wessex Water that we had a serious mains leak somewhere. I contacted a few companies for a quote and Going Underground were cheapest by far.
From my first contact requesting a survey and quote, to the point they finished the work, the staff who dealt with this, Caitlin, John, Mike and Steve, were responsive, great communicators, VERY hard working and flexible.
The survey was booked in quickly and different options were discussed. Because the leak was likely under the kitchen, the best long term option was agreed.
Once booked in, we became concerned the leak was getting worse and asked if there was any chance of bringing our work forward. They did, and started 4 days earlier than planned.
John and Mike needed to install 40+ meters of new mains pipe and did so in terrible weather and through ground that was unexpectedly full of rubble.
I would definitely recommend to anyone in a similar situation.

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant thorough job. Great guys

Aaron@DCL1 and his co-worker were brilliant. It has been a horrible wet day but they properly got stuck in trying to find the leak on behalf of Wessex Water on our driveway. They explained everything to me clearly and went above and beyond to help. They tidied everything up brilliant and helped advise on the next steps. I would definitely recommend them for any water works and we will be getting a quote from them to do more work for us directly. Thanks guys.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Leak fixed

Aaron and the DCL1 team quickly and professionally fixed a leak for us today. Great service. We are very happy to have a longstanding issue fixed. Many thanks!

6 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great work Aaron

Great work Aaron. Aaron (DCL1) and colleague located our leaking pipe, confirmed the leak location and made good the excavation. Great work and friendly guys. Highly recommended.

12 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Water leak

Water leak. Excellent service today from Going Underground. Spent beet part of day here sorting out my leak final solution replacing pipe for new one. Reinstated my block paving that had only been down 6 months. Thank you team Going Underground

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience

The standard of workers who visited my property on 2 occasions to find and sort out the water leak were impressive. Their knowledge , consideration, communication, determination and tenacity and skill in replacing the leaking pipe with a new one and a new riser were exemplary. I was impressed beyond expectations and. so PLEASED.

28 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

DCL1 team were very professional…

DCL1 team were very professional through their time at my property, worked very hard to locate source of underground water leak. They repaired the leak quickly and efficiently, giving frequent updates to their progress and were very polite and personable throughout.

4 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Repair of mains water supply

Engineers DCL1 "Aron" explained what they were going to do, explained what they found taking photos of previous work. Replaced existing pipework and meter, made good the area around the repair. Tested repair and cleaned up, I could not have been more pleased with the visit.

8 dicembre 2025
Non scritta su invito

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