The whole process from start to finish was effortless. The remote location of our property entailed the digging of a trench and a conduit pipe installed. Then the connection team sent an engineer to i... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... Leggi di più
L'azienda ha risposto
A 5 star shout out for GoFibre I've been a customer for 2 years. A Great ISP based in the north of the UK. It's refreshing to be able to talk to real people who are passionate... Leggi di più
A really excellent company. Easy installation and all our queries have been answered within twenty-four hours. It’s also lovely to speak to an actual person without going through hundreds of options!... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Informazioni di contatto
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Regno Unito
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4,7
Eccellente
2K recensioni
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Very fast and efficient installation by…
Very fast and efficient installation by very pleasant guy installing my system.
29 aprile 2026
Risposta di GoFibre Broadband
Hey Mary,
Thank you for the fantastic review! We’re really pleased to hear the installation was ultra-fast and efficient, and that our engineer made such a pleasant impression.
That’s exactly the kind of smooth experience we aim to deliver from start to finish. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Staff very good and helpful.
29 aprile 2026
Risposta di GoFibre Broadband
Hey David,
Thank you for the great review! We’re really pleased to hear you found the staff helpful and supportive – that’s exactly what we aim for.
We’re always looking to improve, so hopefully next time we can earn that fifth star! Thanks again for choosing GoFibre
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
GoFibre, great customer service
I have been a customer of GoFibre for several years now and I can't complain. The customer service is top notch. If I have an issue, the customer support team have been easy to get a hold of through their phone line and were quick to get things sorted for me. One time my fibre cable was cut, after speaking to their support team they were able to get an engineer out the next day to put in a temporary fix and the whole line was replaced a week or so later. The staff are always so polite and nice :)
30 marzo 2026
Risposta di GoFibre Broadband
Hey Ashley,
Thank you for such a fantastic review! We’re really pleased to hear you’ve had such a positive experience over the years – that kind of long-term satisfaction means a lot to us.
It’s great to know our customer service has stood out and that the team have been easy to reach and quick to get things sorted when needed. Getting you back up and running quickly after the cable issue is exactly what we aim for, so we’re glad that made a difference.
We’ll be sure to pass on your kind words to the team – they’ll be made up to hear that!
Thanks again for your continued support – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Really good 💯
29 aprile 2026
Risposta di GoFibre Broadband
Hey Andrew,
Thank you for the great review! We’re really pleased to hear everything’s been really good – just how it should be.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Speed is very good and the price is…
Speed is very good and the price is fantastic would recommend anybody to go to go fibre and it's local Brian
29 aprile 2026
Risposta di GoFibre Broadband
Hey Brian,
Thank you for the fantastic review, Brian! We’re really pleased to hear you’re enjoying the ultra-fast speeds and that the price is hitting the mark too.
It’s great to know the local touch stood out as well – that’s something we’re really proud of.
We really appreciate the recommendation – thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
efficient and found a solution when…
efficient and found a solution when others couldnt
29 aprile 2026
Risposta di GoFibre Broadband
Hey Johnny,
Thank you for the great review! We’re really pleased to hear we were able to find a solution where others couldn’t – that’s exactly what we aim to do.
Efficient and getting the job done is what it’s all about! Thanks again and welcome to the GoFibre family
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
We had a few problems to start with but…
We had a few problems to start with but they came back and sorted them out .
22 aprile 2026
Risposta di GoFibre Broadband
Hey E Haley,
Thank you for the great review! We’re really pleased to hear that although there were a few issues initially, everything was sorted and you’re now up and running as expected.
I was the one who spoke with you on the phone, so I’m really glad we were able to get things resolved – it was great to speak with you.
As always, please feel free to reach out whenever you need anything – we’re always happy to help. Thanks again and welcome to the GoFibre family!
Jake
The service is excellent
The service is excellent, installation was on time, the engineer was excellent and helpful and cleaned any mess quickly which was just a bit dust. Highly recommend this company.
24 aprile 2026
Risposta di GoFibre Broadband
Hey Marion,
Thank you for the fantastic review! We’re really pleased to hear everything was on time and that the installation was carried out smoothly.
It’s brilliant to know the engineer was helpful and made sure everything was left tidy – even down to clearing up the dust! That’s exactly the kind of ultra-smooth service we aim to deliver.
We really appreciate the recommendation – thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Go for it
No fuss, easy switch over excellent communication, I’ve had Go Fibre for a while and it has never buffered, frozen, or any other problem, very pleased
24 aprile 2026
Risposta di GoFibre Broadband
Hey Helen,
Thank you for the fantastic review! We’re really pleased to hear the switch was easy and that the communication kept everything smooth from start to finish.
It’s brilliant to know you’ve had an ultra-fast, ultra-reliable service with no freezing or buffering – that’s exactly what we aim for.
Thanks again for sticking with GoFibre – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
The man who came to install was really…
The man who came to install was really pleasant and got on with the job quickly. Made sure everything was working before he left.
23 aprile 2026
Risposta di GoFibre Broadband
Hey Nicola,
Thank you for the fantastic review! We’re really pleased to hear the installation went smoothly and that our engineer made such a positive impression.
It’s great to know everything was set up quickly and that everything was fully checked before leaving – that’s exactly the kind of ultra-smooth service we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Communication prior to installation was…
Communication prior to installation was great and very personal knowing names of the people who I was talking to and able to ask questions. Although living in a small village the engineer had to adapt resources he was charming and brilliant with installation which was painless and least intrusive on the house. Speed is good. not had billing yet
23 aprile 2026
Risposta di GoFibre Broadband
Hey Sarah,
Thank you for the fantastic review! We’re really pleased to hear the communication before installation felt personal and that you knew exactly who you were speaking to – that local, human touch is something we’re really proud of.
It’s great to know the engineer adapted to the setup on the day and carried out the installation in a way that was smooth and minimally intrusive – charming and brilliant is exactly what we like to hear!
We’re also glad you’re happy with the speeds so far. When your first bill comes through, if you’ve got any questions at all, just give us a shout and we’ll be happy to help.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Always very quick to respond and you…
Always very quick to respond and you can understand who is on the other end of the phone
25 aprile 2026
Risposta di GoFibre Broadband
Hey David,
Thank you for the great review! We’re really pleased to hear you can get through quickly and speak to someone you can clearly understand – no scripts, no hassle.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Switching from my provider to GoFibre…
Switching from my provider to GoFibre was seamless they handled everything from the first contact to the installation which happened about a week later and took about 30 minutes. GoFibre kept me informed along the way with installation to billing and it’s all working as it should.
23 aprile 2026
Risposta di GoFibre Broadband
Hey,
Thank you for the fantastic review! We’re really pleased to hear your switch to GoFibre was seamless and that everything was handled smoothly from start to finish.
It’s great to know the installation was quick and that you felt well informed throughout – from booking right through to billing. Even better that everything is up and running exactly as it should!
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Both the gentleman who arranged and…
Both the gentleman who arranged and organised the installation and the engineer were polite, respectful and efficient.
24 aprile 2026
Risposta di GoFibre Broadband
Hey Jacqueline,
Thank you for the fantastic review! We’re really pleased to hear both the team who organised your installation and the engineer on the day made such a positive impression.
Polite, respectful and efficient is exactly the standard we aim for, so it’s great to know that came across.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Excellent service from start to finish would recommend
Excellent service care of properly
Would recommend
25 aprile 2026
Risposta di GoFibre Broadband
Hey Joyce,
Thank you for the fantastic review! We’re really pleased to hear you had excellent service from start to finish and that everything was carried out with care.
We really appreciate the recommendation – that means a lot! Thanks again and welcome to the GoFibre family
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy.
Refer here: https://rewards.gofibre.co.uk/?source=cstp
It was easy to get this in the guy was…
It was easy to get this in the guy was friendly and told me everything he was doing and so far it's working well
23 aprile 2026
Risposta di GoFibre Broadband
Hey Diane,
Thank you for the great review! We’re really pleased to hear everything was easy to get set up and that the engineer kept you informed every step of the way.
It’s brilliant to know everything’s working well so far – that’s exactly the kind of ultra-smooth start we aim for. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy.
Refer here: https://rewards.gofibre.co.uk/?source=cstp
I have already submitted a review
23 aprile 2026
Risposta di GoFibre Broadband
Hey Mrs Black,
Thanks again for your continued support – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
All efficiently done and now…
All efficiently done and now operational with no problems. Well done.
23 aprile 2026
Risposta di GoFibre Broadband
Hey Graeme,
Thank you for the great review! We’re really pleased to hear everything was handled efficiently and that you’re now up and running with no problems at all.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Risposta di GoFibre Broadband
Hey Jay,
Thank you for the fantastic review! We’re really pleased to hear everything was fast, easy and that our engineer made such a lovely impression.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Risposta di GoFibre Broadband
Hey Amelia,
Thank you for the great review! We’re really pleased to hear you value having a local team and being able to speak to real people – no bots, just helpful support when you need it.
That’s exactly what we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
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