GoFibre Broadband Recensioni 2016

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The whole process from start to finish was effortless. The remote location of our property entailed the digging of a trench and a conduit pipe installed. Then the connection team sent an engineer to i... Leggi di più

Valutata 5 stelle su 5

No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A 5 star shout out for GoFibre I've been a customer for 2 years. A Great ISP based in the north of the UK. It's refreshing to be able to talk to real people who are passionate... Leggi di più

Valutata 5 stelle su 5

A really excellent company. Easy installation and all our queries have been answered within twenty-four hours. It’s also lovely to speak to an actual person without going through hundreds of options!... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Internet provider

Scritti dall'azienda

We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Fast installation

Fast installation, no mess, easy connection on my household devices.

15 maggio 2026
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Risposta di GoFibre Broadband

Hey Linda,

Thank you for the fantastic review! We’re really pleased to hear the installation was fast, tidy and hassle-free.

It’s brilliant to know getting all your household devices connected was nice and easy too – that’s exactly the kind of ultra-smooth experience we aim to deliver.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Everything went like clockwork and the…

Everything went like clockwork and the staff were all polite and helpful

14 maggio 2026
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Risposta di GoFibre Broadband

Hey Ian,

Thank you for the fantastic review! We’re really pleased to hear everything went smoothly from start to finish and that the team were polite and helpful throughout.

That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Great service he service was excellent all questions…

The service was excellent all questions were answered nice polite engineer

12 maggio 2026
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Risposta di GoFibre Broadband

Hey Sheena,

Thank you for the fantastic review! We’re really pleased to hear the service was excellent, all your questions were answered, and that the engineer made such a polite and positive impression.

That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Very good

Very good. .

6 maggio 2026
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Risposta di GoFibre Broadband

Hey Alison,

Thank you for the great review! We’re really pleased to hear everything’s been very good – just how it should be.

Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey Trevor,

Thank you for the great review! We’re really pleased to hear you’re enjoying consistently strong Wi-Fi speeds – that’s exactly the kind of ultra-reliable service we aim to deliver.

Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Great company

Great company. Any issues sorted out quickly and very good signal that never lets you down. Would thoroughly recommend them.

6 maggio 2026
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Risposta di GoFibre Broadband

Hey K Stewart,

Thank you for the fantastic review! We’re really pleased to hear you’ve had such a positive experience, with any issues being sorted quickly and a reliable connection that never lets you down.

That’s exactly the kind of ultra-reliable service we aim to deliver, so your recommendation really means a lot. Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Good service for couple year's Thank-you

Good service for couple year's Thank-you

8 maggio 2026
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Risposta di GoFibre Broadband

Hey Kelly,

Thank you for the great review! We’re really pleased to hear you’ve had good service over the past couple of years – long-term happy customers are what it’s all about.

Thanks again for your continued support and for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Been with GoFibre for some time now and…

Been with GoFibre for some time now and so far service has been reliable and faster than that provided by our previous broadband company

7 maggio 2026
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Risposta di GoFibre Broadband

Hey Mr Torano,

Thank you for the fantastic review! We’re really pleased to hear that after being with us for some time, the service has remained reliable and a clear step up from your previous provider.

Long-term happy customers are exactly what we aim for, so it’s brilliant to hear GoFibre is continuing to hit the mark! Thanks again for your continued support

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Service is great

6 maggio 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey Mark,

Thank you for the great review! We’re really pleased to hear you’re enjoying the service and that everything’s hitting the mark.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Great communication when necessary and…

Great communication when necessary and ease of organising repair

7 maggio 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey Mary,

Thank you for the fantastic review! We’re really pleased to hear the communication was clear when needed and that getting a repair organised was nice and easy.

That’s exactly the kind of hassle-free, ultra-helpful service we aim to deliver. Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Best thing I ever did joining go fibre…

Best thing I ever did joining go fibre watching films sport etc no buffing just relax and watch and enjoy at a great price

6 maggio 2026
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Risposta di GoFibre Broadband

Hey Jude,

Thank you for the fantastic review! We’re really pleased to hear joining GoFibre has been such a game changer for you.

No buffering, just putting your feet up and enjoying the films and sport at a great price? That’s exactly the kind of ultra-fast, ultra-reliable experience we aim to deliver!

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

From start date GoFibre has been…

From start date GoFibre has been excellent.
Staff are very proffesional and very helpful at all times.
Would recomend

5 maggio 2026
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Risposta di GoFibre Broadband

Hey Melvyn,

Thank you for the fantastic review! We’re really pleased to hear GoFibre has been excellent for you from day one.

It’s brilliant to know the team have been professional and helpful throughout – that’s exactly the standard we aim to deliver.

We really appreciate the recommendation – thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Very good

The installation guy was so polite and explained everything really well. He waited after the install was complete just to make sure our tv connected and checked all the rooms to make sure we had good signal

5 maggio 2026
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Risposta di GoFibre Broadband

Hey Kaitlin,

Thank you for the fantastic review! We’re really pleased to hear the engineer made such a positive impression.

Taking the time to explain everything clearly, making sure your TV was connected, and even checking the signal throughout the house before leaving is exactly the kind of ultra-helpful service we aim to deliver.

Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Installed when arranged

Installed when arranged, workmen very quick and tidy, great service

5 maggio 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey Michael,

Thank you for the fantastic review! We’re really pleased to hear everything happened as arranged and that the installation team were quick, tidy and delivered a great service.

That’s exactly the kind of ultra-smooth experience we aim to provide. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Very good service from engineer

Very good service from engineer

5 maggio 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey Stephen,

Thank you for the great review! We’re really pleased to hear you received very good service from the engineer.

That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

We have had expert service since choosing Go fibre

We have had expert service since choosing Go fibre as our broadband provider.
Customer service is extremely helpful and supportive when we have had the few problems experienced and anything is dealt with promptly.
Highly recommend this provider for your broadband requirements.

7 maggio 2026
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Risposta di GoFibre Broadband

Hey Alison,

Thank you for such a fantastic review! We’re really pleased to hear you’ve had such a positive experience since choosing GoFibre as your broadband provider.

It’s great to know the team have been helpful and supportive whenever needed, and that any issues have been dealt with promptly – that’s exactly the kind of ultra-reliable service we aim to deliver.

We really appreciate the recommendation – thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Excellent service

Excellent service

29 aprile 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey J Purvis,

Thank you for the great review! We’re really pleased to hear you received excellent service.

Thanks again and welcome to the GoFibre family – we really appreciate it!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Everything carried out in a…

Everything carried out in a professional manner.

5 maggio 2026
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Risposta di GoFibre Broadband

Hey E.B.

Thank you for the great review! We’re really pleased to hear everything was carried out in a professional manner from start to finish.

That’s exactly the standard we aim to deliver. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Excellent Broadband

Compared to my previous supplier the broadband is brilliant Download: 158.12, my previous who advertised fast broadband speed was only 75, I'm very happy with Go Fibre. Getting connected was quick, the engineer was excellent and talked me through everything. Safe to say, I'm very content with Go Fibre

12 novembre 2025
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Risposta di GoFibre Broadband

Hey Edward,

Thank you for the fantastic review! We’re really pleased to hear you’re enjoying such a big improvement compared to your previous provider and that the service has been hitting the mark.

It’s great to know getting connected was quick and that the engineer took the time to talk you through everything clearly – that’s exactly the kind of ultra-smooth experience we aim to deliver.

“Very content with GoFibre” is exactly what we love to hear. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Valutata 5 stelle su 5

Recommended

Smooth, efficient, engineer knowledgeable, tidy and ensured our understanding of the connection and the app. Recommended

6 maggio 2026
Logo di GoFibre Broadband

Risposta di GoFibre Broadband

Hey,

Thank you for the fantastic review! We’re really pleased to hear everything was smooth and efficient from start to finish.

It’s great to know the engineer was knowledgeable, tidy and took the time to make sure you were comfortable with both the connection and the app before leaving – that’s exactly the kind of ultra-helpful service we aim to deliver.

We really appreciate the recommendation – thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

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