GoEast Mandarin Recensioni 

127
•
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

J’ai passé une excellente expérience avec GoEast Mandarin. Toute l’équipe est très accueillante, souriante et bienveillante, et on se sent rapidement intégré. Un grand merci tout particulièreme... Leggi di più

Valutata 5 stelle su 5

I started HSK 2 level 2 months ago at GoEast. My teacher,Wendy, taught me with all the useful expression and wrote me notes that I wasn’t sure about or got wrong. Online supplementary grammar and vide... Leggi di più

Valutata 5 stelle su 5

This is the perfect spot for anyone that would like to boost their Chinese level! Amazing staff, always helpful for anything you need! The teachers are also professional and experienced. What I do lov... Leggi di più

Valutata 4 stelle su 5

The teachers are great. Beginner classes work really well for me. Additional events like trips are also fun. The Learning Management System can be improved. I struggle finding the correct units... Leggi di più

Dettagli dell'azienda

  1. Scuola di cinese

Scritti dall'azienda

GoEast Mandarin is a Shanghai-based Chinese language school, teaching online and in Shanghai. Since 2012, we’ve taught Chinese to thousands of students who rate us 4.9 out 5. Our teachers and language consultants work together to provide the best learning experience to every student - whether it's for daily or business Chinese. Over 90% of our students renew their lesson package with us. We teach on our campuses in Yangpu, the French Concession and online at all language levels. Not sure yet? Try out our open class or come to one of our many cultural events.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(127)

18 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly Recommend GoEast for Chinese Learners at Any Level!

I’m genuinely amazed at how much progress I’ve made in just a few years. When I first decided to learn Chinese, I enrolled in GoEast’s 1:1 Online Classes, which included supplementary materials that made learning enjoyable and effective. I quickly advanced through the beginner levels and continued studying up to HSK5. Without the expertise of GoEast’s teachers, supportive staff, and study methods, I couldn’t have reached conversational fluency this quickly. Special shoutout to my teacher, Jean, who not only guided me through the language learning process but also helped me build confidence in speaking—a vital yet often overlooked aspect of language learning. I highly recommend GoEast to anyone serious about studying Chinese.

4 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Extortion of money Very bad!

I doubt the validity of the reviews on all the sites. I will write a real review about this school. Never visit it! I do not advise anyone to apply to this school to not feel persecution and extortion.
I will tell you right away: it is very uncomfortable, stuffy in the classroom, at the entrance there are a lot of people sitting at computers(not students) and you feel uncomfortable, because there is not even a lobby at the entrance and there is not even a comfortable toilet. Although I would like to point out that this is by no means the cheapest school in Shanghai.
Besides, as soon as you get there you will be written and written in vichat and offer to buy something from them. It's very annoying. And I really don't advise you to take a trial lesson there, because after it there may be even more surprises. By the way: in this school do not offer a trial lesson . They offer to buy classes of 50 hours or more. I asked about the trial lesson myself because in other Chinese language schools with not a small price it is there and it is offered.
And they don't ask you to pay for it afterwards (more on that later 😂).

I asked for a trial lesson at this school and asked how long it would last. The manager (named Lexi) said that she could give me a free trial lesson for 2 hours. I didn't care, I could agree to a trial lesson of 30 minutes. It was the manager's own decision. I did not promise anything or make any contract. Nor did I make any promises. There was no talk that I would have to pay for the trial lesson if I didn't want to study Chinese at their school. Of course there was no such conversation.
I didn't like the trial lesson and I also didn't like the fact that the manager Lexi came after the trial lesson, which lasted about an hour or so, and started asking me again and again with a disgruntled face what kind of package of lessons I wanted to buy at their school. I said that I would think about it. But the manager was not interested. She didn't want to see me off and insisted that I give her an answer about payment. It was horrible. In the end I didn't wait for her to say goodbye to me, I took my things and left. Then the manager wrote to me again and again for a month. I tried to be as polite as possible. And I told her that I would think about it and that I didn't want to go to their school. All the messages she wrote to me in Russian, because I am Russian, although I always answered her in English.
After a month or even more after a trial lesson which lasted an hour, Lexi's manager wrote me again and again that I MUST pay for 1,5 hours of lessons as they were not free.

Over the course of a month, I received so many messages from her where she literally forces me to buy a package of classes from their school.
These messages were big. I have now deleted her contact but she continues to text my husband as well.

Now it looks like extortion. And on top of that if you don't buy anything from this school you will be texted over and over again.
Anyway, it looks terrible.
But I still took screenshots of her extorting me for a free trial. I mean, she decided after a month
she decided it was a free trial for 420 yuan. If the manager decided to give me a trial lesson longer than their custom, she must have had some kind of profit. I don't care.
Besides, I didn't like the manager right away. And all the time asked about payment and money and especially almost nothing about me and my impression of the lesson and the school.

Despite the fact that she writes all messages in Russian. I think this is a worthy story for social networks. Besides, translating her messages into Chinese is not a problem. I wouldn't be surprised if the school principal is unaware of her actions. There are many good schools in Shanghai with polite attitudes and lower prices!
In the message she writes - according to our agreements, which didn't happen! That's a lie. If they were, then why is there no confirmation of it? Extortion of money and deceit.

1 ottobre 2024
Non scritta su invito
Logo di GoEast Mandarin

Risposta di GoEast Mandarin

Thank you for sharing your feedback. We’re sorry that your experience did not meet your expectations, and we appreciate the opportunity to clarify the misunderstandings.

1. Environment and Comfort
We understand that our school’s environment may not suit everyone’s preferences. Our community-oriented layout is designed to create a welcoming atmosphere for students, with shared spaces and displays of student activities. We’re currently expanding to better accommodate our growing community, and we’ll consider your feedback about the layout and amenities.

2. Trial Lesson and Initial Requests
Upon your husband’s initial communication, he informed us that you barely speak English or Chinese and requested lessons with a Russian-speaking female teacher. Although our standard free trial is 30 minutes, you asked if we could do a longer trial since you felt that 30 minutes would not be enough. As a gesture of goodwill, our teacher bought university textbooks and prepared extensively in advance to provide you with an additional 1.5 hours of trial lessons. We apologize if these expectations regarding the extended trial and associated charges weren’t clearly communicated. We want to clarify that we are not going to charge you for this extra time because of the miscommunication.

3. Course Package Options and Consultation
After the trial lesson, we discussed various package options. Your husband discussed a potential large package of 400 lessons with our language consultant before the trial lesson, hoping to share it between the two of you, which set certain expectations for course planning. We recognize that the language barrier may have contributed to misunderstandings, as you primarily speak Russian and do not speak English or Chinese. Our language consultant communicated with you through a Russian-speaking teacher and your husband to provide information. We apologize if this created any discomfort or led to unclear communication. We will be more attentive to language needs and ensure clarity in future consultations.

4. Follow-Up Communication
As a professional Mandarin school, our goal is to provide students with the most suitable and affordable solution. After the trial lesson, you confirmed your preferred schedule, and our Russian-speaking teacher went above and beyond to adjust her own schedule to accommodate your needs. However, despite our efforts to facilitate this process, we did not receive a response from you. If our communication felt excessive, we sincerely apologize. We aim to offer support without any pressure, and we’ll take steps to make future interactions more balanced and comfortable.

Thank you again for your feedback. We wish you success in finding the learning environment that best supports your goals.

Valutata 5 stelle su 5

1:1 classes highly recommended!

I have been taking 1:1 classes for about 1.5 years now and I’ve advanced from a complete beginner to HSK3 level. The in-person teaching is great, and my progress speed really depends on how much independent studying I do to reinforce the lessons. I’d recommend Go-East to anyone, and especially if you can attend in-person and not rely fully on the online materials. They are improving the online materials all the time, but the platform can be a bit clunky and difficult to use. My instructor, Sun Bei Bei, is wonderful and always patient with me while also holding me to a high standard. The scheduling is also flexible and accommodating to those who are frequently out of town. Highly recommended!

27 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

10 out of 10

The teaching method is excellent. I have experienced material aimed at preparing for the HSK exams and now to practise conversation for several years. Also had the opportunity to go to Shanghai and meet the teachers at the school and experience the teaching and events in person. I highly recommend GoEast.

23 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommended Chinese School

My wife and I completed the HSK 1 & 2 courses at GoEast. We learned a lot and had lots of fun. Our teacher, Bei Bei, was great. She made the classes very enjoyable. Everybody at GoEast are very sweet and helpful and they make you feel welcomed to Shanghai and China!

6 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Getting Back to Business

I took the Goeast one on one classes summer before starting my masters in the fall. After not having been in China for almost 5 years my Chinese language abilities had gone down significantly, but Goeast help get me back into shape.

The one on one classes helped me focus on the parts of my Chinese that really needed attention and getting me prepared for life in China as a masters student. I could go at my own pace and whenever I needed extra attention on a subject I had more than I could ask for. Having this time with Goeast when I focused almost entirely on improving my Chinese helped me to form and develop invaluable Chinese studying habits and methods that I’ve carried with me to this day, many of which wouldn’t have been possible without their help. It was a perfect sprint before the marathon that is having a long-term life in China.

Especially for those who place studying Chinese as a high priority, the Goeast classes are second to none. Wouldn’t be where I am today without them.

1 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Good Moments…


Everybody knows how is challenging learn Chinese, I mean , is a subject who needs a lot of practice and dedication; But the Goeast teachers are entitled and motivated to do this task.

Teachers like Maria , Winona, Lynn and Kathy, make the learning journey even more fun and enjoyable; they always bring some nice activities into and out of the classroom, like: day-a-day routine dialogues , watching movies, little tour around the neighborhood to learn the culture,KTV sessions etc.

In conclusion, I would like to say , the learning process depends on you and the teachers will do their best to motivate you and make feel confident to try your best .

24 ottobre 2024
Non scritta su invito
Valutata 4 stelle su 5

Great online Chinese courses with amazing teachers

I have been learning Chinese with GoEast for about 2.5 years now. I started with an online HSK 4 course when I was in Shanghai and continued on with intermediate speaking courses once I am back to Europe. My last course was a 1:1 due to my tight schedule. All 3 courses were amazing in my opinion, the teachers are great and they encourage us to speak more and to slowly learn to use what we have just learned in the class. The teachers are all very understanding and accommodating.

I only issue is because there is not enough material that you can download, that you can quickly go through when you are offline or when you just want to quickly check upon something. The only material you can download is the listening text script.
There are more online read only materials of course, although some of them are outdated and therefore differ to the one actually used in the class by the teacher. This makes it also difficult to prepare a class beforehand.

Overall, I highly recommend GoEast for learning Chinese remotely.

2 ottobre 2024
Non scritta su invito
Valutata 4 stelle su 5

Encouraging and accepting environment

I have been taking classes at Go East for about half a year. The classes are primarily speaking-focused, though they offer Hanzi-specific classes. I find that speaking in a group is very helpful. The teachers are all very outgoing, enthusiastic and encouraging. Additionally, the teachers are very accepting of people with different backgrounds.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend Go East Mandarin Shanghai

Arrived in Shanghai at HSK3 level, I passed HSK4 within 7 months thanks to Go East! Teachers are knowledgeable and friendly, plus the school is very conveniently located. They also have great online learning resources.

18 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

GoEast is Amazing!

I have been studying Mandarin with GoEast for over 1 1/2 years and have enjoyed my experience with everyone. The sessions have been fun and helped me to read, speak and write in Mandarin. Cherry is the best teacher in the whole world and I look forward to learning in her weekly classes.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

First class programs and staff

I have been with GoEast for about six months and can highly recommend this school. The administration is professional, the teaching is superb, and the overall vibe amongst the staff is so positive and fun that it makes just being there very enjoyable.

16 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Professional and personal is the GoEast slogan:TRU‼️

Professional and personal is GoEast TRU‼️
Mandarin is not easy to learn but GoEast makes it fun.the lessons are well structured and the teachers very good and friendly and patient.I did reading 汉字 as well as speaking , both really interesting and worthwhile.The free workshop fan decoration was great fun and bonding the teachers and their students.

21 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A Wonderful Learning Experience with GoEast and Teacher Cherry

I would like to express my sincere gratitude to GoEast for their exceptional communication and patience in working with my family. Special thanks to Teacher Cherry for being such a wonderful and dedicated teacher. She has connected incredibly well with my daughter, who truly enjoys her lessons. We even considered looking for more affordable classes, but my daughter insisted she wanted to stay with Teacher Cherry, and I completely understand why.

Teacher Cherry makes a genuine effort to understand my daughter and goes above and beyond by remembering the names of my daughter’s dolls, subtly incorporating them into conversations to teach Chinese vocabulary in a fun and engaging way. This thoughtful approach allows my daughter to absorb the language naturally and without boredom. It’s clear that Teacher Cherry has mastered both the art and the science of teaching young children.

I truly appreciate how Teacher Cherry has been able to foster a warm and encouraging learning environment for my daughter. It’s a rare skill, and we’re fortunate to have found someone so skilled and caring.

I’m very grateful for GoEast and Teacher Cherry for their patience and dedication. My daughter is learning and growing, and I’m deeply appreciative of how GoEast and Teacher Cherry have supported her on this journey.

26 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

My experience with GoEast

I’ve been attending classes in GoEast for about a year now. I started at HSK 1 level and now I’m attending an HSK 3 course, through it all the material and teaching methods remained on a high-level allowing me to understand everything. Without the school’s help my Chinese level definitely wouldn’t be at the level that it’s at right now. I can definitely recommend it

26 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

I've been a student at GoEast for over a year now, and my experience has been nothing short of great.
The classes are well-structured, the difficulty is progressing at perfect pace. The teachers are all very kind, patient, and most of all incredibly competent. I recommend GoEast to anyone looking to improve their Chinese, no matter what your starting level is. I have followed the HSK 3 course, now following the HSK 4.

24 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Dancing through learning Chinese…

I have been learning Chinese with GoEast for a year and a half. What I like most is the personalised learning they offer; working through the HSK syllabus with lessons covering pronunciation and tones practise, vocabulary, grammar, reading of characters and dialogue, but also making it applicable to your situation. My teacher, Jessica, got to know that I am also a dancer and helped me focus on dancing vocabulary so that I can attend dance classes in Chinese here in Shanghai. Lastly, I value the friendship I have gained with her along my Chinese learning journey. I still have a long way to go but I am enjoying this road with GoEast!

31 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great learning experience

GoEast mandarin school is a great space for learning. The courses are relevant, engaging and lots of fun. There is a good balance between learning new things and practicing your chinese speaking. The teachers are very skilled, friendly and very helpful along your learning journey. GoEast also organizes many fun and interactive events throughout the year.

1 agosto 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più