GoCruise & Travel with Tony & Dan Recensioni 

91
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We found Dan through mutual friends and he is now our referred TA. Nothing is too much trouble, emails and text messages literally answered in minutes, even on a weekend. Dan aims to give you the holi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan has just organised one of our best cruises to date. A group cruise to celebrate my 60th birthday with 35 friends! From start to finish Dan has been excellent, his attention to detail and communica... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan organised this sneaky little cruise for me and once again has proven he knows his customers well!! This was exactly what I needed and Dan took all the stress and worries away. I can wholeheartedly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan and Tony and GoCruise & Travel made our Croatian yacht cruise experience a wonderful time. Their response time to questions was fabulous and they always strove to make sure we were satisfied...and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di viaggi in crociera

Scritti dall'azienda

We are a Kent-based family business, established in 2001. As GoCruise we (Tina & Tony Hammond) initially focused all our efforts towards the cruise sector and with that experience behind us, we remain cruise specialists, representing the vast majority of cruise lines on the world's oceans and rivers. However, as GoCruise & Travel we are now able to source and book your perfect land holidays too. Whether that is an African safari, a relaxing beach holiday, an adventure to the Galapagos or a short city break at home or away. Having laid the foundations and built up the business, Tina retired from the customer facing side of the company in 2010. After graduating from Southampton Solent university in 2019 our son, Dan, joined the business. Dan took his first cruise when he was just 18 months old and brings with him a younger generation's view of cruising. Whilst living in Southampton he acted as Port Agent for Royal Caribbean, Azamara and Marella cruises, gaining experience of the often-unseen side of the cruise industry. When Covid hit in 2020 Dan spent a great deal of his time helping our existing clients with the necessary re-booking of holidays, but he also took time out to help the wider community, answering questions from concerned holiday makers across social media channel


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(91)

41 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Avalon river cruise, Burgundy to Provence

It was our first cruise of any sort so we were a bit concerned about getting the right one for us.
After discussion with Dan we opted for an Avalon river cruise at Easter, which turned out to be really successful in terms of accommodation, service and activities. Flights and transfers were also arranged for us and very smooth.
Throughout the process, Dan and Go Travel’s admin was faultless.
Thank you.

8 aprile 2025
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Robert, thank you so much for taking the time to leave your feedback. We are so glad to hear you had such a successful and smooth journey/time with Avalon. We’re also very glad to hear you had such faultless service from Dan and the admin team. Thank you so much.

Valutata 5 stelle su 5

Celebrity Beyond Ultimate Southern…

Celebrity Beyond Ultimate Southern Caribbean 28th March 2025.
This was our second cruise booked through GoCruise and Travel, our first being the Med last September which was excellent so were expecting the same sort of experience this time. Our flights to Miami were well timed and very enjoyable. On arrival at Miami we had to phone the arranged pick-up as there was no-one at the arrivals area waiting on us. Once they were contacted they advised us where to meet the driver as they were not allowed to sit at the airport pick up area to wait for us. Probably the only hiccup with the whole cruise. The hotel, Marriott Harbour Beach Fort Lauderdale, was very nice but a good bit out of the centre. However, the Water Taxi station was only a five minute walk away and enabled us to get about Fort Lauderdale very easily. At $33 each for a full day pass this was excellent value. We arranged our transportation to the port which was very easy through the Uber app and very economical. The embarkation process was excellent and we were on the ship within 10 minutes of leaving the taxi. The whole cruise experience was what we have come to expect from Celebrity and the only real issue we had was a loud banging noise on the bulkhead wall dividing the two staterooms. This was reported to our Retreat Concierge, Czarina, who immediately arranged for our butler and the maintenance manager to visit us and discuss the problem. I still don't know what they did to resolve the issue but after that there was no noise whatsoever. So hat's off to the Retreat amd maintenance staff for that. As stated Celebrity delivered an excellent cruise and we will definitely cruise with them again and use Dan for our future bookings.

28 marzo 2025
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Mr Taylor, thank you so much for taking the time to leave such a detailed review of your trip. We are sorry to hear there were slight delays at the airport but I’m glad it was sorted. Overall we are so glad you had such an enjoyable holiday with Celebrity and they resolved issues quickly. We really value and thank you for your custom.

Valutata 5 stelle su 5

The Indochine II is the best boat on the Mekong!

The Indochine II was in my opinion the most elegant ship on the river. The food was exceptional and the staff were incredibly friendly, welcoming and professional.

12 marzo 2025
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

HI John, we are so glad you enjoyed your time on the Mekong River onboard the Indochine II.

Valutata 5 stelle su 5

Our Cunard Cruise experience booked through Dan and his Team

We have just returned from our Cunard Canaries Cruise booked through Dan. We all had a wonderful time that was without doubt enhanced by the advice given by Dan about what cabin grade to select given our current needs and the attention to detail taken by Dan and his team to make sure everything was in-place and correct before embarked.
The cruise was to celebrate a Birthday and we can not thank enough Dan and his team for the helping us with the voyage planning, taking care of the booking for us and making the experience special; it was a seamlessly easy process from start to finish.
We cannot recommend them highly enough and have another cruise ( or two ) already booked with them

15 dicembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Peter, thank you so much for taking the time to write such an in depth and glowing review of the service Dan and the team have provided. We are so glad to hear you had such an enjoyable time and we can’t express how much we value your feedback and custom as well as your advice.

Valutata 5 stelle su 5

Australia and new zealand

Super smooth experience from start to finish.Dan answered all queries within minutes whatever the time of day or night we will definitely use Dan for all our future cruises and holidays
Thanks Dan

10 novembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Mr Berry, thank you so much for taking the time to review us. We are so glad you had such a smooth experience with us, your custom and feedback is highly appreciated!

Valutata 5 stelle su 5

Used Dan to book this cruise as he was…

Used Dan to book this cruise as he was recommended by Paul and Carol love to travel and the response time was brilliant even though he was onboard a cruise at the time. We have also booked another cruise through Dan for next spring as everything was seemless. I had been booking direct with cruise lines etc as a previous agent let me down and so glad I got to hear about Dan.

16 ottobre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Catherine, thank you so much for taking the time to write a review, we are so glad you value our service and we can’t thank you enough for choosing to book with and support us. Thank you so much!

Valutata 5 stelle su 5

Super Dan!!! He's the best.

We have dealt with a few travel agents over the years but no one as responsive as Dad. Massive thanks to Dan for being so prompt and efficient. He organised a bucket list land and cruise trip for us and everything that he had control over worked perfectly. We will happily book with Dan again and highly recommend him.

8 settembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Debbie, thank you so much for taking the time to write such a glowing review of the service Dan has provided. We can't express how much your custom means to us. Thank you!

Valutata 5 stelle su 5

Have used Dan on a number of cruise…

Have used Dan on a number of cruise bookings, found him extremely efficient & helpful. Fantastic to deal with a ‘real person’ & not just an electronic booking system. Comes into his own on building multi stop trips and would highly recommend him.

18 ottobre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Richard, thank you so much for taking the time to leave a review. We are so glad you are so happy with Dan’s efficient and helpful service and know he loves putting together your multi-stop trips together. Thank you so much for you continued custom, it truly means a lot.

Valutata 5 stelle su 5

Dan always goes over and above what a…

Dan always goes over and above what a agent should, the service, and friendly service you receive, makes us always book with him

4 ottobre 2024
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Risposta di GoCruise & Travel with Tony & Dan

Tim, thank you so much for taking the time to write such great feedback of Dan’s service. We can’t express how much we value yours and Michelle’s custom. Thank you!

Valutata 5 stelle su 5

To contact GoCruises & Travel

Returned home last night after a very memorable 2 week cruise on Azura. I was assisted by Dan throughout the initial process and I look forward to future cruises through him. I thoroughly recommend GoCruise & Travel generally. Dan appears to be at hand whenever required, not just during normal office hours. Hope Dan has time to wind down. Thank you Dan!!

19 settembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Colin, thank you so much for you kind words and glowing feedback, we truly appreciate it and look forward to helping you plan future travels.

Valutata 5 stelle su 5

Fantastic all round service!

What a fantastic cruise - Celebrity Ascent round the Mediterranean. Dan was exceptionally helpful and just couldn’t do enough for us. From start to finish and even after we’d got home, his attention to detail and supporting all my (sometimes silly) questions was better than we could have hoped for. His knowledge of cruising and the cruise companies was just what we needed to help make our decision. And Dan was also a great sounding board when things cropped up we didn’t understand. Can’t praise him and GoCruise enough - will definitely book with them again!

2 settembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Debbie and Paul, we are so glad to hear you had such an incredible time, your photos looked amazing! We are extremely grateful for your kind words and know Dan is truly appreciative of your custom. We look forward to helping you plan your next adventure.

Valutata 5 stelle su 5

Customer service is amazing

Customer service is amazing. Nothing is too much trouble and knowledge is excellent

11 settembre 2024
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Risposta di GoCruise & Travel with Tony & Dan

Ann, thank you so much for your kind words, we are so grateful for your custom and continued loyalty.

Valutata 5 stelle su 5

Working with Dan to book the cruise has…

Working with Dan to book the cruise has made my experience much better than booking myself and it didn't cost any extra to book with him. he is very quick to reply to questions and nothing is to much.

27 settembre 2024
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Risposta di GoCruise & Travel with Tony & Dan

Richard, thank you for taking the time to review Dan’s service and it is so great to hear you’ve had such great experiences! We’re really appreciative of your custom and hope to continue making the experience easy and stress free for you.

Valutata 5 stelle su 5

Very Happy.

Great service from start to finish from very knowledgeable people.

26 settembre 2024
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Risposta di GoCruise & Travel with Tony & Dan

Thanks Vince for the kind words, we are so happy to hear you've had such great service from us, your custom means so much.

Valutata 5 stelle su 5

Great service & Dan is a credit to the…

Great service & Dan is a credit to the company.

27 settembre 2024
Logo di GoCruise & Travel with Tony & Dan

Risposta di GoCruise & Travel with Tony & Dan

Paul, thank you so much, it is great to hear that you have received such great service from Dan and I know he truly appreciates your words and custom.

Valutata 5 stelle su 5

Can't imaging anyone more helpful than Dan

As always Dan is the most helpful person you can imagine. Recently P&O & Cunard changed their disable policy causing many people to have their cruises cancelled. By the time I had received the official notification emails, Dan had already confirmed our P&O cruise was still OK, and moved cabins on our Cunard cruise to get the last available accessible cabin. This is outstanding service, and what Dan does every time.

3 settembre 2024
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Risposta di GoCruise & Travel with Tony & Dan

Steve & Claire, I can't thank you enough for your comments. We fully understand how the change of policy effected many and we are so glad Dan managed to get it all sorted to relieve all of that stress. Thank you for your kind words and continued loyalty.

Valutata 5 stelle su 5

Would not book with anyone else!

Title is the truth! We came across Go Cruise & Travel by hearing others that had used them to book a cruise. We booked a group cruise for my 40th birthday for 13 people and Dan was excellent with every single one of us that booked, ensuring we had everything we needed for our holiday. He explained everything well and was really helpful for those of us that were first time cruisers. We were really impressed and since then would not even consider booking with another agent.

29 settembre 2023
Non scritta su invito
Logo di GoCruise & Travel with Tony & Dan

Risposta di GoCruise & Travel with Tony & Dan

Jonny, thank you so much for taking the time to review us. We greatly appreciate your views and custom, we can’t express how much your loyalty means to us. Thank you!

Valutata 5 stelle su 5

A first class individual service

A first class individual service. They get to know you, your likes and dislikes before selling you anything. Dan has become a friend as well as a service provider. His knowledge of cruising is extensive. He is always keen to contact you if there are any offers or extra benefits available for something he thinks might appeal to you. The service does not end after you have paid for your holiday it continues until you return. A quick check to make sure everything was as you expected it and if there was a problem he is always there to help.

1 settembre 2024
Non scritta su invito
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Risposta di GoCruise & Travel with Tony & Dan

Ken, thank you so much for taking the time to review us, we value your custom/views and can’t express how much we appreciate it.

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