Go Proctoru Recensioni 733

Katastrophal, bitte Finger weg!!!

If I could give it a 1 star I would. I was all prepared on time for my exam, I waited 20 min as they were "finding a proctor for me," then I called the company and had me transferred to 3 different people: I ended up doing my exam one hour later than scheduled and my proctor was so rude and passive aggressive when I did not know where to go, as this was my first time and last time using this. She disconnected right away after my test was over and did not let me ask any question. Horrible experience, never use this.

Tried scheduling an appointment. The customer support was so bad and repeated the same information again and again without really trying to understand my queries. I would not use this again.

Nie wieder! Ich wollte bei der IU eine Online Prüfung schreiben und konnte mich nicht verbinden. Jetzt habe ich als Note eine 5 bekommen, obwohl ich zwischen 1-2 stehe!!! Es gibt keine Hilfe bei Proctor U, nur eine KI, die einem nicht helfen kann. Ich kann jedem davon abraten. Ich schreibe nie wieder eine Online Klausur mit diesem System. Mit Examity hatte ich noch nie Probleme.

The most disgusting, unacceptable service I’ve ever used in my life hands down. DO NOT USE THIS SERVICE. I spent hours and hours trying to find a “sufficient” computer that would get around my apparent “internet issues” just for me to not even be able to access my exam. The IT people are also clueless and have no idea what they’re doing. The best advice I can give you is to save your time and not attempt to use Proctor U, for your own sake.

Due to the fact that ProctorU had a high volume of test takers, my test stopped after fifty-five minutes. I waited for someone to respond to me for at least thirty minutes; no one ever responded to me. I called and waited to speak to someone which also took a while. Once I was able to finish the test the representative assured me that I would have time to finish the final exam; I did not have time to complete the test before the deadline. I spent three in a half hour trying to complete a test and got bounced around for hours. In return, I failed my test. I requested a refund; it was denied.

Pure scammers. My testing instructions state speakers are required and these buffoons said I'm not allowed to have speakers. Not to mention getting into the test is essentially impossible and takes hours. Any firm that uses ProctorU or Meazure should be ashamed of themselves.

Nobody speaks English. They are too invasive. Their internet is unstable and will blame you for bad connection. They will make you do security checks that go for 20 minutes in length and are very invasive and redundant and they have no explanation for anything.

Proctor U causes me to get so stressed out every time I use it that I get completely distracted from my exam. The first time I used it I waited for over an hour for a proctor, and when I contacted someone about this they said my proctor was there the whole time and just didn't start my test. Some of the proctors, like David, are super kind and it's not their fault that ProctorU sucks ass, but some of them barely know how to operate a computer and I feel like I'm babysitting them! Just today during a FINAL EXAM for a class my proctor, I forget her name but it started with a V, said "I lost your video feed" and nothing else and then closed my exam with no warning and disconnected! I got connected to tech support and the guy said there was nothing wrong on my end, but then he went to my google chrome and started downloading stuff without asking me? Then, due to an issue that was not my fault, I had to go back through and redo all of the prechecks and wait for another proctor for 30 minutes! ProctorU is ridiculous and feels like a money grab to get you to pay for an on-demand appointment.

Went through 6 different support people only to get a support person who took over control of my computer to "fix" an issue, only to have them start my exam without my permission, ticking down the time of my exam while they tried to fix an issue on their end that caused my taskbar to not lock to the bottom of the screen. What this genius support agent does next is control my mouse to the top right of the screen and CLICKED X ON MY EXAM.... Closing my exam before i could even answer any question, completely exiting both my exam AND the support box, leaving it so i couldnt even reconnect with my proctor and ending my exam and forcing me to reschedule with my school and add layers and layers of stress for their mistake. Hands down the worst online experience I have ever had. DO NOT USE THIS!!

Une organisation minable, une perte de plus de 40 minutes avant de pouvoir commencer le test d’anglais. Et cerise sur le gâteau, un proctor prend la main sur votre ordinateur, un risque immense car vous ne savez pas vraiment qui est derrière ce proctor.
Un conseil : PROCTOR EST À ÉVITER

This organization causes so much stress while trying to get connected to your exam that you will forget everything you’ve studied and ultimately fail your exam. That is even if you can get connected.

If I was able to give this company less than one star, I would. Absolutely incompetent and an incredible waste of time and money.

If I could put negative stars I would. I’ve been trying to take my NCCA PT Exam and each time I’ve had to reschedule it because of the incompetence of proctorU and their intstructors/proctors. Every time I go to take my exam there is suddenly something “wrong” with my pretty much brand new computer. I use starlink WiFi and I can’t tell you how many times they wouldn’t allow me into my exam because of an “internet issue” which I never have. It’s funny how things load really quickly and then suddenly when you’re trying to get into the exam all of a sudden my internet sucks..hmmm that doesn’t sound right. Plus they don’t really seem to care at all.

This platform's sheer incompetency made me waste 2 hours for nothing. I've been transferred to 10 different proctors and tech agents, all trying to get control of my computer or download something in it or both. My computer crashed more than once because of this, and each time I'd have to repeat the process again. It was torture. The last proctor would take forever to answer, stretching my patience even thinner. Their instructions made no sense (my phone sitting sideways as an external camera cannot capture both my entire head and my keyboard because the distance between them is bigger than the camera's scope). Horrible and absolutely unacceptable experience. Hope they get their shit together.

Horrible piece of crap company with incompetent people!!! Long wait times, application never works, and when i give them permission to use my mouse they close all my windows!! Outrageous

2024 update I waited an 1 hr and 30 minutes to take my exam. I need to apply soon and won't have time to reschedule. after a proctor finally came they didn't even have the correct access code to get in for me to actually take the test.

This is insane and unacceptable. My test was at 4:50. It’s 10:00 and I haven’t even started. Been sitting trying to get started for over 5 hours. Problem after problem. Transfer after transfer. Tech person after tech person. Restart after restart. I see all the reviews have the same experience. How can a company get away with this!? One star is a gift. It won’t let me (and I assume all the others who left a review) give 0 stars.

Every time I took a test with proctorU it took HOURS to actually get started. I always go thru the proctor telling me that my computer settings won’t allow them to have access to my computer, get transferred to support who tells me they see nothing wrong and can access everything perfectly fine. Transferred back to proctor who says the same thing as before. I’ve gone back and forth like this for hours! Also having to download guardian browser like 17 times to be able to take one test is ridiculous.