Ich bin nun seit 10 Jahren bei Global Health. Das der Beitrag jährlich etwas teurer wird, ist normal. Vielleicht sollte man eine Rückerstattung für 1-3 Monate einrichten, sofern die Versicherung im Ja... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Der Abschluss ging super schnell, aber das lief über eine andere Agentur. Ich bekam weder eine ordentliche Versicherungspolice noch waren im online Portal die Leistungen ersichtlich. Die Kommunikation... Leggi di più
L'azienda ha risposto
Our family is with Foyer Global Health since years and we've been very happy since. Minor problems or questions about reimbursement or contract details are always solved in a quick, helpful and always... Leggi di più
L'azienda ha risposto
Erstattungen folgen nicht. Man wartete 4 Monate und immer und immer sollte man noch mehr nachreichen. Zum Schluss war mein Arzt mit der Global Health in Kontakt. Schade eigentlich. Ich wollte gerne wi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Global Health is a leading international health insurance provider for people living and working abroad. Based in Luxembourg and backed by the Foyer Group, we support individuals and companies with solutions designed for life across borders. We provide first‑class coverage with comprehensive medical assistance and value‑added health care services, tailored to the needs of members worldwide. We strive to offer reassurance and a genuine sense of belonging, wherever life takes you. Global Health – Peace of mind, beyond borders.
Informazioni di contatto
12, rue Léon Laval, L-3372, Leudelange, Lussemburgo
- feedback@globalhealth.insurance
- globalhealth.insurance
2,6
Scarso
149 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Foyer Global Health schlechte Erfahrung / Foyer Global Health bad review
Foyer Global Health Erfahrung: sehr schlecht
- Foyer Global Health antwortet wochenlang nicht auf E-Mails
- Foyer Global Health ignoriert medizinische Kostenbelege, um medizinische Kosten nicht zu zahlen, auch wenn diese Belege alle Bewertungskriterien laut Foyer Global Health policy erfüllen
Foyer Global Health review: bad decision
- Foyer Global Health is not answering on emails for weeks
- Foyer Global Health is ignoring doctors' reports to not pay medical costs, even though the reports fulfilling all criteria given by Foyer Global Health
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Answer:
It is interesting that you claim that you didn't receive my Documents, even though you don't know who I am.
Interesting is also that I received an Email from your internals saying that they are sorry for answering me so late, which was 1,5 months to late, which is also contradicting to you saying that you tried to contact me.
How do you actually know that I was tried to be contacted if you don't know my identity via this post?
But I guess you are just paid to write some contentless things online to try to improve the reputation of the miserable Foyer Global Health service.
6 settembre 2021
Non scritta su invito
Risposta di Global Health
Dear Kevin,
Thank you for bringing this to our attention. Your feedback helps us do better. We have investigated your issue and it seems that we never received the missing documents It is important for us to have all the necessary documents at hand so that the reimbursement can be processed quickly. We have tried to contact you by email and over the phone but with no luck. Please do not hesitate to reach out to us via email, telephone, instant messaging apps so that we can help resolve this promptly.
We look forward to hearing from you.
Kind regards
Foyer Global Health Team
Schlimm schlimmer Foyer Global Health
Von Versicherung kann hier nicht die Rede sein. Klar, Versicherungen haben generell keinen guten Ruf, die Global Health verdient aber definitv den Titel der schlechtesten "Versicherung" der Welt. Also, sucht euch lieber etwas anderes und bleibt ganz weit weg von diesem Anbieter.
20 agosto 2021
Risposta di Global Health
Lieber Andi,
Es tut uns Leid zu hören, dass Ihre letzten Erfahrungen nicht zufriedenstellend waren.
Leider konnten wir uns nicht direkt mit Ihnen in Verbindung setzen, um eine Lösung zu finden, die Ihren Erwartungen entspricht, da Sie nicht bereit waren, uns die erforderlichen Informationen zu geben. Somit hatten wir keine Möglichkeit, die Situation besser zu verstehen und Ihnen in irgendeiner Weise zu helfen.
Wir hoffen auf eine künftige Gelegenheit, dies für Sie in Ordnung zu bringen. Sie können sich jederzeit an uns wenden und wir werden Ihnen gerne weiterhelfen.
Mit freundlichen Grüßen,
Most awfull experience ever with TA
Most awfull experience ever with TA, not paying a cent back.
I used it to travel to Kirgisistan. Like many countries in Central Asia they don't speak English and especially in case of urgancy you can't choose a hospital. English was stated as "nice to have" - otherwise why do they provide assurance for non-english speaking countries??? I had small visits to a local doctor and a big OP about which I informed Foyer. They said "all is fine, go for it". Finally, they refused to pay. It was just an amount of 100 Euros - nothing compared with 700 Euros I paid for assurance. But they said I have to go to a translator with it!!!!! Translation costs I have to pay by myself, surely. My own translation was not suitable.
Next time I tried another companies. They helped.
22 gennaio 2021
Non scritta su invito
Risposta di Global Health
Dear Olga and Daniiar Käthler,
We regret that you had an unpleasant experience with our services. We would like to discuss the matter with you personally and kindly ask you to contact us.
Best regards,
Foyer Global Health Team
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