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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT STAY AT ANY PROPERTY OF THEIRS Had to give a $200 damage/security deposit. Made a video just before checking out to prove the condition of the condo was just as it was found. Contacted them se... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Just adding to the negative reviews with a time stamp. The booking on Fort York in Toronto was horrible beginning with the lack of communication to get into the unit. The place was filthy, and A/C did... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very poor service!!! NO WIFI and part of the ELECTRICITY SHUT DOWN. And when we arrived, the security man did not let us into the apartment, because we LACKED ENTRY INFORMATION that Global Stay simply... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Nice condo + bldg. amenities (pool, sauna) Great location near Metro line and bus, shopping is right downstairs. All you'd need as traveler near by, + easy access to downtown Toronto shopping +sights.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitto di case vacanze
  2. Casa vacanze
  3. Casa vacanze per non fumatori
  4. Sistemazione in famiglia
  5. Azienda per la gestione delle proprietà immobiliari
  6. Noleggio vacanze

Scritti dall'azienda

Since 2017 Globalstay provides short term vacation homes ,middle stay and extended stay corporate homes in Toronto,Calgary,Dubai,Abu Dhabi,Batumi,Bali. 300 units +,86 location,thousands of happy quests. Home away home https://global-stay.com/ Partner with Globalstay Revenue Property Management in Dubai Abu Dhabi UAE https://global-stay.com/short-term-rental-management-dubai/ Partner with Globalstay Revenue Property in Canada https://global-stay.com/short-term-rental-management-toronto-calgary-canada/ Globalstay Monthly Stay in Canada https://global-stay.com/corporate-stay-monthly-stay-toronto-calgary-canada/ Globastay Monthly Stay in Dubai https://global-stay.com/corporate-stay-monthly-stay-dubai-uae/ Book Globalstay Holiday Vacation Homes in Toronto,Calgary,Dubai,Abu Dhabi,Batumi,Bali https://global-stay.com/


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(127)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

NO SERVICE, NO RESPONSE

We rented a very nice 5 bedroom town house that was advertised to handle up to 20PP. We only had 10 people. From the moment we checked in we started calling and emailing them. Not enough glasses, coffee cups, dishes, no way to serve or prepare food, 3 VERY small frying pans for 2 eggs!, no bath tub pug, No trash pick up or anywhere to legally put your trash...THEN the jacuzzi was not treated and started to turn green in about 4 days with only 3 people using the tub. ABSOLUTELY NO RESPONSE from multiple calls and emails. THEN they charged us almost our whole security deposit for a dirty jacuzzi and broken vacuum plug....WE NEVER SAW A VACUUM, let alone broke one! THIS IS A HORRIBLE COMPANY TO DEAL WITH.

14 settembre 2023
Non scritta su invito
Logo di Globalstay

Risposta di Globalstay

Dear Jill, thank you for your feedback. We apologize that your expectations were not met. We have noted your concerns and our management ordered an additional set of tableware for your convenience. We understand how frustrating it must be not to have a security deposit fully refunded. However it did not happen without a reason. Our cleaning crew provides us with a report about the property's condition. After comparing the previous report with the one left after you left, it was determined that the damage was left during your stay. Thank you for staying with us.
Kind regards, Globalstay team.

Valutata 1 stelle su 5

We recently stayed in canada and lake…

We recently stayed in canada and lake ontario in one of their properties. Charge thirty dollars for trash that we did not leave. condo had a dog smell.. Mattresses were horrible traffic was so loud. They sent fraudulent pictures of two trash bags in The condo. We only used white and put them all in the garage in trash cans. Recent two pictures of two black bags. Watch your deposit.

17 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Bad, unreliable, not recommended.

Bad, unreliable, not recommended.
Unfortunately everything different than booked the standard not as promised, the apartment was not the one I booked.. I emailed them to ask if I could check in a little earlier, but there never answer. When I arrived in Toronto wanted to move into apartment at 2:45 instead of 3, I was completely taken aback. I opened door the cleaning lady was lying on the sofa when I asked if I could move into the room she no speak english, made clear to me that I couldn't come in until 3, she continue to rest.
After check-in, I discovered various defects and emailed them. Even I had phone numbers, no one at the agency could ever be reached. I was told about the defects that they noted them, the biggest joke that drain in the bathroom was blocked on this point replied that I should take care of it myself, as if I had the time, tools, desire to do so do work and take care of it.
The best is yet to come after checking out on September 24th, I contacted them several times asked if everything was OK, the answers always positive, I then waited my deposit and also asked a few times when it would be paid, answer was that this will be done automatically after 7 days. Now after a good 10 days receive email from them and they claim that I have left damage although this was not the case. I recorded existing damage during check in and sent it to. It's a shame that I have to deal with things like this. There are always people who try to rip you off.
On the whole, never book this agency and its apartments again, I am not the only one who rates this way, be careful with this agency. Completely untrustworthy and not recommended.

24 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give it 0 stars I would

If I could give it 0 stars I would. Outrageous deposits to stay for 1 night. Horrible customer service, staff do not care about helping you at all. Do not stay with Global stay.

14 agosto 2023
Non scritta su invito
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Risposta di Globalstay

Dear Chloe, thank you for your feedback. We apologize if your expectations were not met. Please note, the refundable security deposit is a standard requirement for the accommodation process, which is clearly stated in the listing and visible prior to booking. The security deposit is refunded within 7 business days after the check-out and no damage was found after your stay. Thank you for staying with us.
Kind regards, Globalstay team.

Valutata 1 stelle su 5

Review of GLOBAL-STAY.COM

Review of GLOBAL-STAY.COM
• GREAT APARTMENT, BUT COULD BE CLEANER AND EASIER TO ACCESS
• POOR MANAGEMENT, NO SUPPORT, NO RESPONSES TO COMMUNICATIONS.
• AVOID Global-Stay.com , Canada, THEY DO NOT REFUND FULL SECURITY DEPOSIT OR REPLY TO COMMUNICATIONS
• NO CHECK-IN INVENTORY….BEWARE
Nice to have a spacious apartment with 2 bathrooms (four senior adults in attendance); great views as we were on the 27th floor near the stadium for the Stampede in Calgary, Canada; easy walk to downtown, about 20 mins.
Disappointed, angry, frustrated – NOT HAPPY- with……
1. Directions prior to arrival – sent us to the wrong Apartment Block. This is despite asking for checking in details before we left Sydney, Australia. These did not arrive till the day before we arrived at the facility (about 18 days later). Very difficult to get in the correct apartment.
2. Found Apartment eventually – NOT very clean, dusty and oven not the cleanest, balcony door does not lock. No check-in inventory.
3. NOW in dispute over broken chair, which we found on arrival – Global-Stay.com is blaming us although we have provided photo evidence and four witnesses to the fact that it was found on arrival. No replies to at least 3 calls, 7 emails, 1 WhatsApp, Website alert. Global-Stay.com has not returned $200CAD of the Security Deposit ($500CAD).
BE AWARE – INSIST ON A CHECK-INVENTORY….

18 giugno 2023
Non scritta su invito
Logo di Globalstay

Risposta di Globalstay

Dear Harry, thank you for your review. We are glad to hear you liked our convenient location and comfortable apartment. We apologize that your expectations were not met. We have noted your critique and forwarded it to our management team. We understand how frustrating it must be not to have a security deposit fully refunded. However it did not happen without a reason. Our cleaning crew provides us with a report about the property's condition. After comparing the previous report with the one left after you left, it was determined that the damage was left during your stay. Thank you for staying with us.
Kind regards, Globalstay team.

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