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Glass Openings Recensioni 

110
•
TrustScore 4 su 5

3,8

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Valutata 1 stelle su 5

Horrible company to deal with. Windows advertised as 2-3 weeks delivery. 5 weeks have passed with no update. Promised many call backs which never happened. Avoid at all costs.

Valutata 5 stelle su 5

The final delivered product is excellent with extremely good packaging. I also had a couple of very minor parts issues which were dealt with swiftly and politely.

Valutata 5 stelle su 5

I have used Glass Openings for two separate window purchases in the past 3 months. The process from designing and paying online, through then a consultant calling you verify all details accurately and... Leggi di più

Valutata 5 stelle su 5

This company is the best Ive dealt with. From ordering to delivery seemless. The delivery drivers were fantastic going over and above what a delivery driver does , poor kitta had to unload a 5700mm... Leggi di più

Dettagli dell'azienda

  1. Fabbricante di porte
  2. anche in
  3. Fornitore di finestre in PVC
  4. Produttore di finestre in alluminio

Informazioni su Glass Openings

Scritti dall'azienda

Glass Openings Logo

Certified manufacturer of Aluminium & UPVC Windows, Doors & Bifolds

- 10 Year Guarantee 🏆
- Fabricated in the UK 📍
- Nationwide Delivery 🚚


ALUMINIUM BIFOLDS DOORS WINDOWS

Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

110 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,8

Tutte le recensioni

(110)

41 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bespoke FrenchDoors.…

Ordered some bespoke French doors from glass openings, the ordering procedure was very easy, followed up by a confirmation phone call.the doors arrived approximately 5 weeks later. we'd decided to fit the doors ourselves & found the fitting reasonably easy, looks a great quality product made even better with the internal blinds. would definitely recommend.

7 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Product & Service @ Reasonable Price

Overall I have found all my dealings with Glass Openings to be excellent, the product has been of a high standard, service has been good and all at a reasonable price.

I have had some issues, but these can happen with any company and the key thing is how a company responds in my opinion. In all cases Class Openings have been quick to respond and take responsibility with out question.

I bought 3 windows and some french doors for a garden office and would definitely use them again.

18 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

This company is excellent

This company is excellent, great product and service. They are very helpful nothing is too much trouble, I dealt with Tania who was polite and very knowledgeable.
I liked them so much I purchased a window to match my bifold door, I have no issues giving a 5 star review.

24 novembre 2020
Valutata 5 stelle su 5

Quality and style of product are a very…

Quality and style of product are a very high quality, we had a 2 door bio folding grey with integral grey blinds, ran into an issue when fitting but 1 phone call, Glass openings eager to help and so simple to resolve, absolutely love them, a quality product at a reasonable price

24 novembre 2020
Valutata 4 stelle su 5

We are very pleased with the service and product

We are very pleased with the service we had from Glass Openings in the midst of the pandemic. The delivery window slipped a bit but understandable. The product is excellent quality and the sales process straight forward. Would certainly recommend them to friends and have done to family.

24 novembre 2020
Valutata 2 stelle su 5

Bifold doors arrived damaged

My anthracite bifold doors arrived scratched, and the door frame was also missing paint and scratched through what looked like poor handlings the factory. Taken nearly 2 weeks to get a replacement and still not arrived. Meanwhile I have a hole in my house with the cold and damp coming through for 2 weeks. I’ve also lost out financially because I’m having to pay builders to fit/remove/fit and to also stand around all day waiting for doors to arrive that did not arrive. I would not use this company again

24 novembre 2020
Non scritta su invito
Logo di Glass Openings

Risposta di Glass Openings

Hi Zack
I’m sorry you felt that way. As per our terms and conditions (which are clearly stated on our website and guarantee documents) when you receive a door, and if there are any issues, you should not install the door. However, your fitters started installing the doors, then you had called to say that the door was the incorrect size for your opening and you needed a bigger door from the one that you had ordered, and then proceeded to say that the door you received was also ‘faulty’. We then received pictures of your door. In the pictures sent by yourself, the only places that there were damages, were the parts that you did not have any original packaging on.
Yet, we still gave you the benefit of the doubt, went against our company’s normal protocol, and did not come to collect the door for inspection, but instead went straight to production and began making you a replacement door. You then asked us if we could make your bespoke size door instead of the replacement door, but we said we could only fulfil a like for like door. Which meant you will receive the exact same door as a replacement with no ‘faults’.
Having explained to you on more than one occasion, that the doors and glass take 10 working days to actually complete and pass all QC testing, (this alone was fast tracked as our current lead time is 6weeks), you had agreed and were pleased with the fact you were getting a new door. I’m sorry you felt the need to leave a 2-star review, but we have tried our very best to accommodate you.
Many thanks,
Management

Valutata 5 stelle su 5

Highly recommend

I was recommended by my builder to order my bifold doors from Glass Openings. Little worried as it’s a lot of money to pay on the internet for an item. I need not have been they were fantastic. So pleased with them. Would recommend you have the fitted blinds.Really lovely helpful polite staff. They came when they said they would. Thank you Glass Openings would highly recommend.

9 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic

Absolutely fantastic, was nervous about ordering off eBay but 2 sets of bi-fold doors arrived on time and great quality. Down loaded the installation manual from their website, easy to follow and easy to install. Well done team one happy customer!

4 luglio 2020
Non scritta su invito
Valutata 3 stelle su 5

I bought and installed bi-fold doors…

I bought and installed bi-fold doors from Glass openings and they were great. All operating perfectly. But, unfortunately I was missing one of the door stay magnet backplates. I have requested several times for a replacement backplate, but I have had no reply to date!

23 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Glass Openings Excellent Service

I got my 3 pane bifold from glass openings and I have to say I have received an excellent service and a quality product. Discussed my order and got advice from Jack who answered all my questions and offered suggestions which really helped me choose the right door. The product is a quality product. The price they offered beat anyone else by a mile. And finally the fitting service they provided was spot on all followed with a call back after some time to ask if the product was ok and if we needed any help. I have recommended them to friends and relatives and can say I received an excellent service and excellent aftercare.

12 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

I write this review 2 years after…

I write this review 2 years after purchasing my bifold doors and I can tell you that every step has been amazing.

When I ordered, I had so many questions and all of them where answered clearly. I was even shown different styles and Sam was really involved with what will suit my needs best.

My bifold doors are used almost every day especially in the summer and they still feel as new as the first day.

A few weeks ago, I emailed them regarding a query on how to clean and maintain the doors and they responded with an instant email and a phone call to see how I got on.

I am an extremely satisfied customer and would recommend glass openings to anyone who is looking to purchase bi-fold doors

8 giugno 2020
Non scritta su invito

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