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GJW Direct  Recensioni 2431

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I have been with GJW for a number of years and have been very happy with them. The swiftness of the reply to my email was fantastic and I received a phone call shortly after. I must say that the s... Leggi di più

Valutata 2 stelle su 5

Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Leggi di più

Valutata 5 stelle su 5

a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin

Valutata 5 stelle su 5

I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Leggi di più

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. Agenzia di assicurazioni

Informazioni su GJW Direct

Scritti dall'azienda

GJW Direct has specialised in insuring vessels for over 200 years.

Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.

We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.

At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Start your UK boat insurance quote online, today

Scritti dall'azienda

GJW Direct offers cover for multiple vessel types
Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.

Informazioni di contatto

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4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 39% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Efficient at providing renewal…

Efficient at providing renewal reminder and cost is competitive until you opt to pay monthly.

20 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Quick,easy,and good value

Quick,easy,and good value

20 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Was great feedback regards questions I…

Was great feedback regards questions I had and the service was fantastic

21 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Very easy to deal with.

Very easy to deal with.

22 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 2 stelle su 5

Frustrating login

Your website threw me out every time I wanted to navigate to a different field. It asked me to verify my details and then made me login in again to check them. This happened on 5 separate occasions before I could complete my transaction.

21 aprile 2026
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Risposta di GJW Direct

Hi Paul

I am sorry to hear this.

I am glad you were able to get this resolved but if there is anything we can help with in future please don't hesitate to contact us.

Kind Regards

Valutata 5 stelle su 5

Easy to renew

Easy to renew. Cheaper than last year for the same great cover.

21 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Ive been using gjw for a number of…

Ive been using gjw for a number of years, even tho they have merged etc renewing is always an easy task

21 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

First used GJW around 2006 for jet skis…

First used GJW around 2006 for jet skis and more recently power boats and recently upgraded to a sailing yacht.

Great company to deal with.

18 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 1 stelle su 5

Actions speak louder than words.

Actions speak louder than words.

20 aprile 2026
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Risposta di GJW Direct

Hi Alistair

I can see you have renewed your policy online, however if there is something we can help with please do get in touch with us at www.gjwdirect.com and click 'contact'.

Kind Regards
The GJW Team

Valutata 5 stelle su 5
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 4 stelle su 5

Fairly simple but way too many…

Fairly simple but way too many documents and small print. a 15 character password, really.

20 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Qick and easy to renew

Quick, easy and good value to renew.

20 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Good price and my boat did not require …

Good price and my boat did not require survey

20 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 2 stelle su 5

Test the website with someone not…

Test the website with someone not familiar with it to renew insurance
It was not too bad but could be easier

19 aprile 2026
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Risposta di GJW Direct

Hi Michael

Thank you for your feedback, we take it all on board.

If you would like to let us know how we could make the website better, please don't hesitate to contact us.

Kind Regards

Valutata 1 stelle su 5

I find your website difficult to…

I find your website difficult to navigate. I used to have multi boat cover which has been discontinued. Therefore i need to renew several policies at one time. It is not obvious which boat is covered by which policy from the front of rhe dashboard. Then i can only renew one at a time and following renewal i am automatically logged off and then have go through 2 stage authentication. I have now gone through this process twice and am losing the will to live.

19 aprile 2026
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Risposta di GJW Direct

Hi Alan

I am sorry to hear this.

We have recently changed how we do our policies for policyholders with multiple boats and I am sorry to hear this does not work for you.

I will pass your feedback on to the relevant team as we do take all feedback on board.

Kind Regards
The GJW Team

Valutata 5 stelle su 5

Easy

Easy, fast, sensible price.

9 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 4 stelle su 5

Good cover at a reasonable price…

They provide a good level of cover at a reasonable price. As with all insurances I believe premiums should go down for loyal customers.

16 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Happy with GJW

Sensible cover level and premium, decent website, easy renewal

18 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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