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GJW Direct  Recensioni 2431

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I have been with GJW for a number of years and have been very happy with them. The swiftness of the reply to my email was fantastic and I received a phone call shortly after. I must say that the s... Leggi di più

Valutata 2 stelle su 5

Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Leggi di più

Valutata 5 stelle su 5

a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin

Valutata 5 stelle su 5

I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Leggi di più

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. Agenzia di assicurazioni

Informazioni su GJW Direct

Scritti dall'azienda

GJW Direct has specialised in insuring vessels for over 200 years.

Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.

We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.

At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Start your UK boat insurance quote online, today

Scritti dall'azienda

GJW Direct offers cover for multiple vessel types
Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.

Informazioni di contatto

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4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Ha risposto al 39% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 4 stelle su 5

Efficient and friendly but getting spendy!

I was reminded in good time about my renewal and I have always found GJW easy to deal with when needed.
Why not 5 stars? I found the website especially difficult to use to effect my renewal this time atound and a premium uplift of some 30% was a bit hard to swallow!!

17 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Good service by GJW

Good service, simple to renew on website, not complicated policy

18 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Ease of renewal and great service in…

Ease of renewal and great service in last year

18 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

GJW Direct made the whole process of…

GJW Direct made the whole process of renewing the policy straight forward and easy to understand.

15 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

have been insuring with company for 9…

have been insuring with company for 9 years, always very happy with service and communications. would highly recommend.

17 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

have used before and am completely…

have used before and am completely satisfied with the service provided

15 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 1 stelle su 5

Used illegal drip pricing, if paying monthly.

I pay my policy monthly. The website announced the policy price, but failed to advise that paying monthly would cost extra, which was NOT included in the price quoted until the very end of the process. I believe that this is a form of illegal drip-pricing, for which the BSM has recently paid a large fine! The website was incredibly clunky and painful to use, constantly forcing you to re-enter Username, Password and Verification codes.

16 aprile 2026
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Risposta di GJW Direct

Hi Stephen

When you go online to renew your policy, it will provide two options. One to pay in full and another to pay monthly. Our monthly instalments are provided by a third party credit provider and so interest will be charged on these.
As you were previously not on an automatic renewal basis, this is why it displays both options so you can then choose how you wish to pay.

If you choose to pay in full, there are no additional costs to what was quoted. The additional costs are interest for paying monthly through a credit agreement and not for the insurance policy.

I hope this clarifies everything for you.

Kind Regards
The GJW Team

Valutata 5 stelle su 5

Easy to apply for the insurance

Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.

16 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Easy to understand.

16 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 3 stelle su 5

The 'edit' button online failed to…

The 'edit' button online failed to allow me to change my telephone number from my home landline, to my mobile. I tried twice. Pretty annoying.

15 aprile 2026
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Risposta di GJW Direct

Hi Bryan

I am sorry to hear this. I hope this is now resolved for you but if you still need help please contact us by clicking 'contact' at www.gjwdirect.com

Kind Regards
The GJW team

Valutata 5 stelle su 5

Easy and fast .

13 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Returning Customer

I have been a returning customer of GJW Direct for a couple of years now and have had always found that they offer a competitive priced marine insurance quote. Their website is easy to navigate and fairly intuitive. The policy documents on line are not cumbersome to read or understand and because of this you can confidently make a decision when choosing the insurance cover.

13 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Always very easy to renew the policy

Always very easy to renew the policy. The premium has risen, but what price hasn't.
Over all, very pleased with servicebprovided by GJW Direct.

6 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

Service

Service is very good

12 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 3 stelle su 5

A very expected experience

It was simply an experience I would expect. Nothing remarkable, aside from it taking 24 hours to resolve a simple renewal, no other feedback.

14 aprile 2026
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Risposta di GJW Direct

Hi Ian

Thank you for your feedback.

I can see you have now renewed your policy for another year.

Kind Regards
The GJW Team

Valutata 5 stelle su 5

Very easy to take out and a competitive…

Very easy to take out and a competitive price

11 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valutata 5 stelle su 5

EASY POLICY RENEWAL

EASY TO SEE ALL DOCUMENTS & RENEW STRAIGHT AWAY ONLINE

13 aprile 2026
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Risposta di GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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