Gillies Recensioni 

10.130
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Gillies Furniture store in Inverness is well worth the visit. The store has lots of ideas to suit every room in your home with very affordable prices. The staff are all extremely helpful and let you b... Leggi di più

Valutata 5 stelle su 5

Gillies have a great range of products and their sales staff are extremely knowledgeable and helpful, with no hard sell. They are friendly and relaxed and help you to get what will suit you in a plea... Leggi di più

Valutata 5 stelle su 5

Lovely local company with great staff from the sales team through to the delivery team! Brilliant communication with no hard sell Special mention to Luke in sales who was very knowledgeable with... Leggi di più

Valutata 5 stelle su 5

Great service at the shop. Shown the full range of alternatives and prices. Very professional. Delivery team exceptional! Bed and mattress installed in under 30 minutes. Great care taken in manoeu... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di articoli per l'illuminazione
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(10.130)

1514 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Long delay in receiving furniture.

We love the product purchased and the delivery men went above and beyond.

Luke the salesman could not have been more helpful.

However - we ordered the furniture mid February and were told there would be a 12 week delivery wait which we accepted.
Sadly that turned into 20 weeks which is not acceptable. We were offered the loan of a table and chairs but declined as we still had our old furniture.

8 luglio 2026
Logo di Gillies

Risposta di Gillies

Hi Mrs Brockbank,

Thank you so much for taking the time to share your feedback. We are delighted to hear that you love your new furniture, and we will be sure to pass along your kind words to Luke and our delivery team - they’ll be thrilled to know their hard work made a positive impression.

At the same time, we completely understand your frustration regarding the wait time. Waiting 20 weeks when you were expecting 12 is certainly not the seamless experience we aim to provide, and we truly apologise for the extended delay and the inconvenience it caused.

While we try to offer temporary loan items to help bridge unexpected gaps, we know that nothing beats having your actual order in place.

We really appreciate your patience and your honest review, as it helps us continuously monitor and improve our lead times and service.

Thank you again for choosing Gillies, and we hope you enjoy your new furniture for many years to come

Kind Regards,

Ross Holder
eCommerce Manager

Valutata 5 stelle su 5

Excellent Service:

Excellent Service:
Telephone advice very helpful prior to visiting the shop in Broughty Ferry. Lynda, our sales assistant, was friendly and gave us an excellent service. In fact the whole experience, including Andy and Alan who delivered and assembled our beds, could not have been better.
Thanks to all the staff at Gillies.
Order placed 3rd June. Delivery on 7th July.
Mrs. Thompson

3 giugno 2026
Valutata 5 stelle su 5

Carpet fitting

First class service instore and and outstandingly prompt,helpful,considerate handling of fitting process.
High standard service overall and have no hesitation in recommending the company.

6 luglio 2026
Valutata 5 stelle su 5

Arrived promptlyand on time.

Arrived promptly. Handled brilliantly. Brought in 2 settees, a poufé and a coffee table. Placed them and disposed of all the packaging by taking it with them. Both guys were helpful, polite and really nice. Knew their job well. Really pleased with them and the furniture. ⭐⭐⭐⭐⭐

7 luglio 2026
Valutata 5 stelle su 5

A great team…

We purchased a set of leather sofas and chair. Ethan was very helpful and even came out to the house to measure up so we were sure it would fit through our narrow door.
Yesterday Darragh and Bruce came out to deliver and set up. Adam the porter was also helpful and delightful whilst we were in the store.
What a credit to Gillies.
Staff like this are worth their weight in gold.
Well done lads!

7 luglio 2026
Valutata 4 stelle su 5

Clark in Perth went over and above to…

Clark in Perth went over and above to help us source a fabric swatch.
When we bought our sofa we were shocked to discover that the company who make the furniture don't supply swatches. We really needed one to help us select a carpet so Clark removed the colour sample from the book in the showroom, drove down to Livingston and allowed us to borrow it for a week or two. He even supplied a prepaid envelope to allow me to return it in good faith. This was over and above.
When the sofa arrived the guys were so friendly and careful not to damage the walls on the way in to the living room.
Despite the swatch situation I would definitely recommend the service and after sales care. Thank you.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

This is the second time we have purchased furniture this year & Gillies really are the best , from sales to delivery*****stars, Thank you so much.

3 luglio 2026
Valutata 5 stelle su 5

My chair…

My chair arrived as arranged almost to the minute. Very pleasant employees who moved a chair out of the way to accommodate my lovely new one. Just what I wanted and in the sale.

29 giugno 2026

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