Gillies Recensioni 

10.130
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Gillies Furniture store in Inverness is well worth the visit. The store has lots of ideas to suit every room in your home with very affordable prices. The staff are all extremely helpful and let you b... Leggi di più

Valutata 5 stelle su 5

Gillies have a great range of products and their sales staff are extremely knowledgeable and helpful, with no hard sell. They are friendly and relaxed and help you to get what will suit you in a plea... Leggi di più

Valutata 5 stelle su 5

Lovely local company with great staff from the sales team through to the delivery team! Brilliant communication with no hard sell Special mention to Luke in sales who was very knowledgeable with... Leggi di più

Valutata 5 stelle su 5

Great service at the shop. Shown the full range of alternatives and prices. Very professional. Delivery team exceptional! Bed and mattress installed in under 30 minutes. Great care taken in manoeu... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di articoli per l'illuminazione
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(10.130)

1514 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service

No pushy sales person,we were left to browse in our own time ,when we did decide on our furniture the ordering was explained fully.We were given our order on paper which I prefer, aswell as a confirmation email.
A phone call when our furniture had arrived with the store to arrange delivery well within the time estimated.
The staff were very obliging when I had to call back and arrange another date for delivery due to old furniture not being uplifted by others in time.
Good communication on day of delivery with a 2hour slot and efficient courteous delivery.

8 luglio 2026
Valutata 5 stelle su 5

First class

As always, from store visit, advice and help from Sales Lady, delivery update and as usual the delivery team, everything was first class.

9 luglio 2026
Valutata 5 stelle su 5

Fantastic service

From ordering my new dining chairs to delivery I was kept informed and deliver was exactly when on time with a 2hr delivery slot which is great when you are working

9 luglio 2026
Valutata 5 stelle su 5

Excellent product and excellent staff support

The lady who aided our search was very patient and helpful as we were both unsure of the breadth and length of the narrow rug we required. As we were on holiday in Broughty Ferry we obviously could not nip home and measure up. However given that we had purchased a rug before from the shop, when on holiday in the town we knew that the quality would be excellent. Thus we made our choice and 5 days later are back home and the rug is in situe and we are extremely satisfied and happy with our purchase. Many thanks are due to the lady who helped us acquire the rug and special thanks to the man who rapped it securely for it’s journey south of the border on the train with us.

6 luglio 2026
Valutata 5 stelle su 5

Great customer service

Great customer service. From supporting us with our choice of new sofa through to delivery, our experience was excellent. We have been customers for many years and do recommend to friends and family

9 luglio 2026
Valutata 5 stelle su 5

Gillies of Broughty Ferry

Gillies is our one-stop shop for everything relating to our household. This time we bought 2 x rugs to compliment our recently refurbished lounge.
They look great on our oak floor and were a very decent price considering the quality of the product.
I’d recommend Gillies if Broughty Ferry every day of the week.

8 luglio 2026
Valutata 5 stelle su 5

A job well done, bravo!

Once again the communication, keeping us informed of arrival time etc was excellent.
The 2 chaps that came to fit our carpet could not have been more friendly and helpful, Norman was extremely knowledgeable and advised us on options on how best the carpet would sit adjacent to the tiled floor.
The standard of the work conducted was fantastic, with real attention to detail, and not a speck of dust left behind.

9 luglio 2026
Valutata 5 stelle su 5

Great customer based company

Great customer based company, have been for many years since we first shopped with them , the quality of the bed we ordered is excellent , as the saying goes you get what you pay for , didn’t have to wait long for the delivery and got a text the day before to give us a time slot, all good

6 giugno 2026
Valutata 1 stelle su 5

Was told lies with the salesman at the…

Was told lies with the salesman at the Aberdeen shop. He said 7-8 weeks it could be in 6 weeks word of mouthOn receipt had written 14-15 weeks.
Paid it in full when ordered by choice.
You had my money for fully 3 months paid the full price no discount😤😤
Would not recommend this firm yo anybody

9 aprile 2026
Logo di Gillies

Risposta di Gillies

Hi Mr Whyte,

Thank you for your recent purchase and for your patience whilst we fulfilled your order. Both are greatly appreciated.

I’d also like to thank you for taking the time to leave your review and I'm sorry to hear that you were disappointed with your experience.

Having reviewed your order, I can see that the estimated delivery time shown on your paperwork was 8–10 weeks, with the understanding that this was an estimate and that delivery could be a little sooner or a little later, depending on the manufacturer's production schedule.

Unfortunately, on this occasion your chairs did arrive beyond that estimated timeframe, and I appreciate that this would have been frustrating. Again, I am grateful for the patience you demonstrated.

I would, however, like to respectfully address your comment regarding being "told lies" by our salesperson, as I do not believe that this was the case. Our team can only provide the estimated lead times given to us by our suppliers, often shared with examples of previous customer orders.

We pass on these lead times in good faith, as genuine estimates rather than guarantees. Whilst I understand your disappointment with the delay, I do not believe you were deliberately misled.

I'd also like to reassure you that your chairs were not purchased at full price. They were ordered during our Spring Promotion, where a 20% discount had been applied to the manufacturers RRP.

Most importantly, I hope that now your chairs have arrived, you are pleased with them and that they provide many years of comfortable use.

If you would like to discuss your experience further, please don't hesitate to contact me directly at the Aberdeen store. I'd be more than happy to speak with you and address any remaining concerns.
It would be great to see you instore again in future.

Best regards,

Steve Downie
General Store Manager
Gillies Aberdeen

Valutata 5 stelle su 5

Excellent company

I have always found Gillies to be a good company to purchase items from.
I have purchased several carpets from them and found them to be excellent quality
I am delighted with my recent purchase of two stressless chairs, delivery was first class and on time

9 luglio 2026

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