Gillies Recensioni 

10.125
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Gillies have a great range of products and their sales staff are extremely knowledgeable and helpful, with no hard sell. They are friendly and relaxed and help you to get what will suit you in a plea... Leggi di più

Valutata 5 stelle su 5

Great service at the shop. Shown the full range of alternatives and prices. Very professional. Delivery team exceptional! Bed and mattress installed in under 30 minutes. Great care taken in manoeu... Leggi di più

Valutata 5 stelle su 5

Want to mention Ethan at Gillies Broughty Ferry. What a wonderful young man, who helped us when we went in looking for a new sofa. He was attentive without being pushy and had great knowledge of... Leggi di più

Valutata 5 stelle su 5

From the first time I entered Gillies to signing the paperwork, the staff were polite, friendly and professional. I have bought items on two separate occasions and Luke was a pleasure to discuss thin... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di articoli per l'illuminazione
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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4,9

Tutte le recensioni

(10.125)

1509 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Merson experience

From the minute we came in Hayley and every member of your staff were welcoming and attentive and knowledgeable
We were kept in the loop as to what was happening and when it would happen
The carpet fitters furniture delivery men were superb and a credit to your company

15 luglio 2026
Valutata 3 stelle su 5

Disappointed with customer service and…

Disappointed with customer service and lack of communication and a 5 month wait for goods. Very good quality when they did arrive and some staff were very helpful. I understand delays happen but we were told 6 weeks not 5 months.

23 febbraio 2026
Logo di Gillies

Risposta di Gillies

Hi Ms. Learmonth,

Thank you for taking the time to share your feedback. We are thrilled to hear that you are pleased with the quality of your new furniture and that our team was helpful during your interactions.

At the same time, we sincerely apologise for the extended 5-month wait and the lack of communication regarding the delay. We know how frustrating it is to expect an order in 6 weeks and end up waiting much longer.

While recent global supply chain disruptions have created unexpected delays outside our usual control, we hold ourselves to high customer service standards and should have kept you much better informed throughout the process.

We appreciate your patience and your honest feedback, as it helps us improve our communication systems for the future. If there is anything else we can assist you with, please don't hesitate to reach out to us directly.

Ross Holder,
eCommerce Manager

Valutata 5 stelle su 5

Excellent service

Excellent service. Very helpful & accommodating staff in store. Kevin was very patient & kind. Carpet fitters were great and very pleasant. Carpet was fitted efficiently & professionally.

10 luglio 2026
Valutata 4 stelle su 5

Delivery on time

Delivery on time and the guys very very helpful and attentive. Only reason not 5* is that wall brackets for bookshelf were missing.

14 luglio 2026
Valutata 5 stelle su 5

Buying outwith of Gillies local area.

Excellent experience purchasing long distance from Gillies. Staff were super helpful on the phone processing the order and delivery folks were brilliant. We have always used Gillies when buying furniture local and its great to know buying 100miles away is a pain free brilliant experience.

16 luglio 2026
Valutata 5 stelle su 5

Incredible service

Kaylie and Lynn were amazing. I went into the shop with a very short time frame for delivery and quite a list of requirements. Both ladies thought outside the box to meet all of my needs. Couldn’t be happier.

17 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Pilmorefrom…

Excellent customer service from everyone we dealt with. Kevin in carpets was wonderful as were the people who surveyed the job and put the flooring down. We could not believe how smoothly everyone went and the finish is fabulous.

17 luglio 2026
Valutata 5 stelle su 5

Great service

Great service from Kevin in Sales and thanks to Brian C. for doing such a good job in fitting our flooring.

13 luglio 2026
Valutata 5 stelle su 5

Ethan the the furniture sales attendant…

Ethan the the furniture sales attendant was very helpful. There was no colour swatches alongside the chairs (which I purchased). He went out of his way to find them and then was very accommodating when I wished to see the colour swatches in the natural light.

6 giugno 2026

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