Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water time... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent service as always. They have everything you need and much more. Their packaging service go above and beyond to ensure no leakages of products. Also the courier services they use are exce... Leggi di più
L'azienda ha risposto
Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Leggi di più
L'azienda ha risposto
Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Informazioni di contatto
Regno Unito
- ghedirect.co.uk
4,9
Eccellente
662 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Won’t find a cheaper website than these guys
Made order Sunday night 8pm and received goods Tuesday morning about 9:30am. Cheaper than all their competitors. Would definitely use again. Recommend
28 ottobre 2025
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Risposta di ghedirect.co.uk
Thanks so much for the review Wesley, great to hear your goods were delivered first thing Tuesday.
Excellent service
I bought soil from them and they were much more economical compared to their competitors. I promptly received an email next day stating it was despatched . I received the item by 8 am the following day. Excellent service. Wouldn't hesitate a second to buy from them again. Highly recommended 👌
16 ottobre 2025
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Risposta di ghedirect.co.uk
Thanks so much Pardha for your feedback, we really appreciate you taking the time.
Great selection of stock at reasonable…
Great selection of stock at reasonable prices. Fast delivery no fuss. Excellent customer service and care. Highly recommend.
17 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the 5 stars, we appreciate it :)
You get great advice from the team
You get great advice from the team. As a newcomer to aeroponics that's invaluable. Everything arrives promptly. Well done!
14 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks for the 5 stars Andrew, our team are always on hand to give advice whenever you need it.
Great service
Great service and a good price for top quilty items thanks
17 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Neil, always great to hear that our service continues to be spot on.
Great service and quick delivery
Helen was very helpful and answered all my questions quickly. My products came the very next day as stated so im very happy the the service provided by GHE. Will definitely use them again.
Thanks
16 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the review, glad you were happy with our service...what could we do to get that extra star out of you??
Excellent item at a reasonable price…
Excellent item at a reasonable price with very fast delivery, what more do you want?
14 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Matt for the 5 stars :)
Experience so far!
I havnt yet recieved item, as I made a mistake but the company so far have been super quick to help me resolve my mistake, the staff were all very quick to respond and ever so polite! Will update when parcel arrives!
10 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Rosine, hopefully everything arrived perfectly and as you required!
5 Star Service
Very responsive to any queries and very friendly staff.
8 ottobre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Sonny, customer service is our number one priority :)
Excellent prices and next day
Excellent prices and next day
Good firm to deal with
Used them several times now
2 ottobre 2025
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Risposta di ghedirect.co.uk
Thanks Colin, we appreciate your loyalty :)
If I could give more than 5 stars I…
If I could give more than 5 stars I would, exceptional customer service, quick delivery service, I ordered over 100 trays and unfortunately 4 were broken in transit however customer service were quick to respond and new trays were delivered next day! Highly recommend
1 ottobre 2025
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Risposta di ghedirect.co.uk
Thanks so much for the review Sophia, we appreciate you taking the time to leave great feedback.
So very nice ..
I ordered one pot that cost less than the postage, so they phoned to ask if I'd like to add anything. I asked for the saucer to go with the pot. They included it for free!
So very nice.
27 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks for the review Susie, if we can pop something in for free we will!
How fast my item came after purchase…
How fast my item came after purchase online I,m blown away with this company so far will purchase many items from the direct. Great job guys 👦
24 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks John, if only I replied to my reviews as fast as I got the products out!! Thanks for the 5 stars.
Risposta di ghedirect.co.uk
Thanks so much for the review Darran.
Excellent service
Excellent service, great choice of products with fast next day delivery and very friendly staff. Highly recommended ⭐⭐⭐⭐⭐
17 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the 5 stars Stephen :)
5 stars all day long
I've used this company several times they are very helpful always happy people and the delivery s are bang on time 👍 They always call you back I cannot fault them The best of the best
18 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
awwww, thanks so much Andy, we really appreciate your continued support.
Excellent product
Excellent product. Well packaged. Super fast delivery. Thankyou
18 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the feedback, we really appreciate you taking the time to leave us 5 stars.
Great company
Great company, I’ve ordered a variety of different products from these guys over the last few years and never had any issues 👍
21 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much Daniel, we really do appreciate your continued support of our business.
Got my item fast and good communication.
Got my item fast and good communication.
18 settembre 2025
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Bob, we aim to ensure you are kept up to date with your order at all times. Thanks for the 5 stars!
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