Getflix Recensioni 

Getflix support [Ben] provided a very fast response to my support request. The information provided resolved my problem.

Very impressed.

Thanks Ben

Getflix is one of the best vpn providers to watch streaming services from remote locations. Their customer service is super fast as well to resolve occasional technical issues. I would strongly recommend their service.

Fast reply and resolution. My concern was attended as soon as I requested it and the resolution was easy

If I could give them no stars, I would. Awful customer service. Signed up for a trial and then ended up automatically paying via Google. Have contacted them numerous times. Received an answer initially and now nothing. Now have paid 2 monthly payments and have never had any service for it. Cancelling now. I'm out.

After using getflix for years and issues sorted quickly I am now coming to the end of a very frustrating road of continually being fobbed off without the problem being repaired!
I use a DNS to access uk channels on my apple box that I then watch via tv of which now has one particular channel I cannot access.
I have been basically ignored or given ‘advice’ that does not adhere to using an apple box so going round in circles almost daily with the same people whilst still paying my full subscription!

I've been using GetFlix for years now. It works well. It works when others (other VPNs) don't because it has the ability to use location appropriate DNS servers in many (not all) countries. Recently, I was not able to connect to a server in a small country. L1 support took the report and move me onto L2 support and then I was notified by L3 that the server was being repaired (under maintenance) and would return to service soon. I really appreciated them keeping me updated as to what the problem was and them taking steps to fix it.

Excellent communication from customer service

Getflix has disappointed me. It used to be reliable and have a good customer service team that quickly responded when there was a problem. However, I haven’t been able to connect to the UK for at least five days now and Getflix hasn’t given any updates about what’s causing the problem or when it will be fixed.

Have used Getflix's smart DNS service for some years, it's reasonably priced, super simple to use and less intrusive to your over all internet usage than a full VPN. Their support is excellent with prompt responses and knowledgeable agents

I contacted Getflix about a problem I had connecting to their VPN service. I was promptly responded to by a member of their support team whose assistance quickly rectified the issue. I was totally satisfied with their support service.

Very quck response, as always!

Fast support response whenever I get occasional glitches with some streaming channels.

Problem solved quickly, fastest feedback loop

Quick response and personal attention.

The support team provided clear and easy instructions to follow to enable me to resolve the issue of my iPlayer not working. They responded very quickly to my feedback regarding the instructions they had sent and then quickly sent me updated instructions which resolved the issue. The support provided is one of the best experiences I have had with a technical support team In any organisation.

I was given clear instructions on how to overcome the issue I was facing. Very quick response too.

Fast response in resolving the highlighted issue. Issue resolved less than 24 hours. Help Team following up after the issue is resolved is a good thing. Not everyone does it these days. Keep up your good work. Thanks to Rafael aswell.