At first I was a little worried bc I couldn’t find a phone number to communicate with the company, but every email question I sent (and I sent A LOT of them) was answered super quickly (less than 24 h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... Leggi di più
Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... Leggi di più
Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I want... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Superb overall experience
Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order done and shipped. The sign itself is much more than I could’ve expected. Overall, fantastic company and great work/art put into this. Highly recommend.
cute sign just as ordered
cute sign just as ordered; good info re mounting; took about a month to get so not in time for CHRISTmas, but OK; did not realize was ordering from outside USA

Risposta di Getcustomneonsigns
Fast and efficient service
I made an urgently request for a neon sign designed for a hotel NY’s Eve party based on French Polynesia. They made it in 2 days and I received it 6 days after.
Fast, efficient service that listens to your needs!
The gift was for boss
The gift was for boss, which he loved. He has a man cave, so we figured something for it would be great. You made it easy to maneuver thru the options and your delivery was very prompt. Thank you
get custom neon signs comes through for…
get custom neon signs comes through for us every time! With a quick turn around time, this team is responsive and cares to help us keep our clients happy.
These signs are great quality, store well, and we re use often. I have bought 7 already. Thank you!
Sign came out beautiful and customer…
Sign came out beautiful and customer service was great to work with!
Timely Delivery
We ordered a sign for the sweetheart table for our wedding and it turned out perfectly! We had one minor issue which was quickly resolved through customer service.
Thank you!!
Thank you! This company rocks. Exactly what I ordered at the best price I could find online.
If I could leave a zero-star review
If I could leave a zero-star review, I would. While the sign met my custom specs (applied my logo), it didn't work. There was something faulty with electronics (connections were visibly rusty and dirty). The company refused to offer a refund since it was a custom order. So, I have a $219 sign that was purchased for an event that is garbage.

Risposta di Getcustomneonsigns
This is our second time ordering
This is our second time ordering. The sign was priced well and looks great. Communication has always been good. Will definitely order again.
Great experience from order to arrival
Our experience with the neon sign project was outstanding. From the online ordering process to the excellent and responsive customer service, we give it five stars. We had a very tight timeline, but the team was able to accommodate our rush order and the custom artwork we provided. The product arrived in perfect condition, well-packaged, and exceeded our expectations. Once installed, it became the focal point of our event.
Ordered a sign for my business logo and…
Ordered a sign for my business logo and it was amazing, everyone loves it!
Quick shipping/Good Price
Quick shipping, perfect artwork, and priced right.
Will definitely use again when I need additional signage.
Exactly what I was hoping for!
My product came on time and is perfect for what I needed. It was easy to order and customer service was very helpful. I would definitely order from here again.
Great quality, budget-friendly neon sign substitute
While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed by the quick turnaround of the sign production, from art file to delivery. They worked with us to work around our specific requests when converting our logo into a light-up sign. The final result was a really nice addition to our new space. We'd recommend using them!
thank you so much
thank you so much
the sign was perfect and my friend was blown away
great job !
Logo Sign As Ordered - Workmanship Could Be Better
Our sign arrived as ordered and presented in the mock-up we approved. It was even earlier than we were told, even with free shipping. However, the workmanship left a bit to be desired. The clear acrylic panel the lights/logo were mounted on, arrived with scratches across it, as if it were an old piece of acrylic that was knocked around a bit before it was used. Or, perhaps the assembler did not take care. While the scratches are not seen when the sign is lit, it is seen when it is turned off. The edges of the acrylic panel also are rough, like it was sawed out, but the flashing never removed.

Risposta di Getcustomneonsigns
They were amazing
They were amazing, fast and everything turned out exactly how I had imagined.
Amazing!
It was amazing! Costumer Service, design team, shipping and final product. Fast, efficient and quality products
Great Service
Very responsive to questions. Looks great. Would recommend to anyone. Thanks.
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