I just wanted to drop you all a note of thanks following my visit. It was the first time I have dealt with you (and my first experience visiting Hatton Garden and selling to a Precious Metals company... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The only and best place to sell your gold or precious metals in London. Amazingly friendly staff who make the process seamless, not to mention they pay absolute top dollar. Massive thanks to the lads... Leggi di più
L'azienda ha risposto
Posted silver which arrived at Gerrards on 22nd Jan - silver prices were very high. Expected some delay but website suggested valued on day of receipt. Got a call on 4th Feb - Silver prices... Leggi di più
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We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... Leggi di più
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Dettagli dell'azienda
Informazioni su Gerrards Bullion
Scritti dall'azienda
Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
Informazioni di contatto
63 - 66 Hatton Garden, EC1N 8LE, London, Regno Unito
- 02072426521
- info@gerrardsbullion.com
- gerrardsbullion.com
4,1
Molto buono
322 recensioni
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Ha risposto al 81% delle recensioni negative ricevute
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Jason feedback
Jason was very helpful and that made the experience a pleasure. Will Def use Gerrards again.
3 novembre 2025
Risposta di Gerrards Bullion
Thank you for taking the time to leave us a 5-star review! Jason's dedication to providing excellent customer service is exactly what we strive for at Gerrards Bullion, and it's rewarding to know it made your experience enjoyable. We truly appreciate your support and can't wait to welcome you back for more—whether it's gold, silver, or platinum bullion.
First time experience with Gerrards… and the last
First time experience with Gerrards Bullion and far from impressed. When I phoned, the man who answered was reluctant to confirm that it was indeed Gerrards Bullion and when I said I was simply making an enquiry he interrupted with a loud sigh, followed with sarcastic muttering. I asked him to repeat his muttering but he refused. This whole experience was so unexpected that it caught me off guard, but a lesson learned...
6 novembre 2025
Non scritta su invito
Risposta di Gerrards Bullion
Thank you for taking the time to share your feedback about your recent call to Gerrards Bullion. We're truly sorry to hear that your first experience with us fell short of the welcoming and professional service we strive to provide to every customer. It's disappointing to learn that the interaction left you feeling dismissed and frustrated, and we take this matter very seriously.
At Gerrards Bullion, our team is dedicated to making precious metals investing accessible and enjoyable, and it's clear we missed the mark here. Your description of the agent's reluctance and unprofessional demeanour does not align with our standards, and we'll be reviewing this incident internally to ensure it doesn't happen again. We value your input as it helps us improve.
If you're still interested in exploring bullion options or have any questions about our products, please don't hesitate to reach out again. We'd love the opportunity to turn this around and assist you properly.
Quick service next day Got my Coins
Quick service next day Got my Coins . Great Communication
27 ottobre 2025
Risposta di Gerrards Bullion
Thank you so much for your review! We truly appreciate you taking the time to share your experience with Gerrards Bullion. Your feedback motivates our team to continue delivering the knowledgeable service and reliable care our clients expect. If you need any further assistance or advice with precious metals, please don’t hesitate to reach out. We look forward to serving you again.
Risposta di Gerrards Bullion
Thank you so much for your kind words! We're thrilled you had a great experience with Gerrards Bullion and appreciate your support.
Risposta di Gerrards Bullion
Thank you for sharing your positive feedback! We're glad you had a great experience and look forward to serving you again soon
First Experience
Gerrards provide an impressive selection of products, and the ordering process was efficient and well-managed, with regular email updates following confirmation. I requested delivery on a specific date, and the order arrived precisely as scheduled. This was my first experience purchasing from Gerrards, and based on the high standard of service, I would not hesitate to order from them again.
11 agosto 2025
Risposta di Gerrards Bullion
Thank you for your generous feedback and for choosing Gerrards Bullion for your first purchase. We're delighted to hear you found our product selection impressive, the ordering process efficient, and our delivery punctual. Our team takes great care in keeping customers updated and meeting requested delivery dates, so it's wonderful to know this made your experience memorable. We look forward to assisting you again—thank you for your trust and recommendation.
Signing up for an account
Signing up for an account, verify the documents worked quickly after a couple of failed upload attempts. Delivery was as agreed and well informed through out the purchasing process.
14 luglio 2025
Risposta di Gerrards Bullion
Thank you for your positive feedback! We're glad to hear that you found our account setup and document verification process straightforward, despite a few initial upload challenges. We always aim to keep our customers well informed throughout every step, and we're happy that your delivery experience met your expectations. Your trust means a lot to us, and we look forward to serving you again in the future.
Buy with confidence
Ordered item arrived on time and in excellent condition. Communication by phone and e-mail was timely.
Order Number: #10879
Order Date: 1st July 2025
1 luglio 2025
Non scritta su invito
Risposta di Gerrards Bullion
Thank you for your 5-star review! We’re thrilled to hear your order arrived on time and in perfect condition. It’s great to know our communication met your expectations — we always strive to keep our customers fully informed. We appreciate your trust and look forward to serving you again.
First order - great service
Placed my first order and I’m very happy with my purchase and the speed of delivery - which was Royal Mail signed for next day guaranteed.
The customer service were very helpful when needed also.
13 maggio 2025
Exceptional service
Had an issue while ordering in the evening. Dealt with Jason in the morning and my order was processed without any issues even though the price has gone up in the morning. Would highly recommend Gerrards. Thank you once again Jason and Gerrards.
10 aprile 2025
Risposta di Gerrards Bullion
Thank you for the great review! We're happy you found our service user-friendly.
Gold review
Bought of them twice, 50 grams of gold and will be buying more in the future, so quick and smooth and great customer support, best in the game and will be nipping by to my third purchase soon at Hatton
4 ottobre 2024
Non scritta su invito
Risposta di Gerrards Bullion
We really appreciate your great feedback and loyalty! Glad we could provide great support. See you again soon!
Quick and efficient service
Quick and efficient service!
Would have appreciated a capsule rather than a plastic bag to properly protect coin for the future.
Thanx !
14 marzo 2025
Risposta di Gerrards Bullion
Thanks for the feedback on our service. We appreciate the suggestion about coin protection and have noted it.
First order with Gerard’s Bullion and…
First order with Gerard’s Bullion and have been very pleased with their service. Will certainly be using the for future purchases.
25 febbraio 2025
Risposta di Gerrards Bullion
Thanks for sharing your experience! We appreciate you choosing us for your first order and hope to serve you again soon.
Helpful to make it an easy process.
18 febbraio 2025
Risposta di Gerrards Bullion
Thanks for the review! We're glad we could make the process easy for you.
Risposta di Gerrards Bullion
Thank you for taking the time to leave a review!
Risposta di Gerrards Bullion
Thanks for the positive feedback! We're happy to hear our service was fast, friendly, and easy for you.
Excellent service and communication.
22 novembre 2024
Risposta di Gerrards Bullion
Thank you for your kind words! We appreciate your feedback
Great and responsive team
Great and responsive team. Reliable company. Easy to buy tings. If you have an accent they ask passport. The only ting it made me feel really uncomfortable.
14 novembre 2024
Risposta di Gerrards Bullion
Thank you for your feedback! We’re pleased to hear you had a positive experience with our team. We also appreciate your comments and will take them into consideration to improve our service. Your comfort is important to us.
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