Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Ordered a strut mount for my Jetta around 10 pm at night for pick up in Ottawa. Next morning I had an email saying it could be picked up at 10 am.
Part was Bilstein and price was less than 1/3 what my local VW dealer was charging. Also no shipping charge on the pick up.
Could not have worked out better.
If I was able to give this online supplier (germanparts.ca) a NO star, I would. The ordering process went smooth enough. However, when you try and make a claim for a replacement part (my particular part carried a 1-year replacement warranty), the service goes out the window. Not only do you have to track them down, they start feeding you BS that we only accept returns after a mechanic has done a diagnostic test on the part. Something that was NEVER explained at the time of purchase. BUYER BEWARE . . . This online retailer cannot be trusted.
Ordered parts that they said would fit my vehicle from their website. Parts didn't fit, and I am left holding the bag. Don't guarantee they're going to fit and then shaft the customer because of your mistake. I wish I read all the bad reviews about this company before I decided to purchase. I now purchase from rockauto and will never do business with germanparts ever again.
I received used old pard instead of new I purchase from this company. The company didn't cooperate to reimburse me or find a reasonable solution. It is unbelievable a scam to pass old rusty parts.
Germanparts.ca like many other online auto supply sites have a feature to input the year, make, and model of your car. I presumed this was to ensure that what you buy is compatible with your car. I'm not a mechanic and have a very basic understanding of cars. So I bought a bunch of Liqui-Moly additives to help maintain my car. Some of the products were redundant for my car, I bought a port injector cleaner, however, my car has a direct injector, so while this likely will not 'damage' my car it is 100% waste of money. If the website cannot provide an algorithm to guarantee what you are buying, why doesn't the person filling the order know that the customer has bought products that are completely unnecessary for their car. I have wasted $66 on products that I have to give to my friends because Germanparts will not exchange them - obviously they are unopened, and in the same condition they were in their warehouse. Luckily there are plenty of vendors for these products.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
