I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Leggi di più
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most de... Leggi di più
Happy with the purchase and delivery speed, and perhaps more importantly ease of returns when item was a little too small for me personally
Dettagli dell'azienda
- Negozio di occhiali da sole
- Negozio di abbigliamento da spiaggia
- Negozio di abbigliamento
- Negozio di accessori di moda
- Grossista di occhiali
- Negozio di abbigliamento e attrezzature outdoor
Informazioni su Genuine Style
Scritti dall'azienda
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Informazioni di contatto
384 Linthorpe Road, TS5 6HA, Middlesbrough, Regno Unito
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Eccellente
719 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Genuine Style
Thanks for choosing Genuine Style, Marlon, and for taking the time to leave us a review. We are glad to hear that we provided great service, and especially happy to hear that you are pleased with your new sunglasses. We hope you will consider us again another time, thank you.
Quick delivery
Quick delivery
Second time having this item, exactly like my first pair , great fit
17 maggio 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style SB, we appreciate it. We are glad that your sunglasses arrived quickly and were as expected. We hope you will consider us again another time, thank you
Absolutely brilliant they fit perfect…
Absolutely brilliant they fit perfect and very quick delivery brilliant service
17 maggio 2025
Risposta di Genuine Style
Thanks for reviewing genuinestyle,com, Henry, we appreciate it. We are glad these were a good fit for you. We pride ourselves on quick delivery and are glad to hear that we provided good service for you. Thank you for choosing to shop with us, we hope to see you again.
I called for advice and Jenny was…
I called for advice and Jenny was fantastic. Ordered online and received the next day.
Fantastic product and service to match.
Will definitely shop again
Thank you
8 maggio 2025
Risposta di Genuine Style
Thanks for your review of Genuine Style, Ricky, we appreciate it. Jenny and all of our team are happy to help with any questions. We are glad to hear that these arrived quickly and that you were happy with our service, and we look forward to seeing you again.
First class service and extremely competitive prices
Having read positive reviews on Trustpilot I decided to order two pairs of sunglasses from the Genuine Style website. Unfortunately due to a technical issue with the website I was unable to place the order using my preferred payment method. I contacted customer service to see if they could help resolve this, and Richard was most helpful in bringing about a resolution to the issue, and I was able to submit the order. Richard also gave me a discount, without being asked, which was not necessary,but nevertheless appreciated. My order was received in full and as described and was well packaged. I can recommend Genuine Style to anyone who wants competitively priced sunglasses, without worries over authenticity or poor service.
14 maggio 2025
Non scritta su invito
Risposta di Genuine Style
Thanks for reviewing Genuine Style Andy. Sorry for our delayed reply. It was a pleasure to assist you with this and your patience with the technical issue we were experiencing at the time. We also appreciated you taking the time to send screenshots. We are glad everything went well with your order from that point and hope to see you again. Best regards, Richard
Fantastic sunglasses
Fantastic sunglasses. Absolutely love them.
Service was great from start to finish. Easy to navigate the site through to purchase. Sunglasses came quicker than anticipated.
11 maggio 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Shaun. We pride ourselves on high levels of service and we try and deliver as quickly as possible, and we are glad to hear that our website provided a good ordering experience for you. We hope to see you again another time.
Great service Just like it was listed
Great service Just like it was listed
Happy all around
11 maggio 2025
Risposta di Genuine Style
Thanks for reviewing for Genuine Style, Ricardo, we appreciate you choosing to shop with us, and leaving a review. We are glad that everything went well with your order and we hope that you will consider us again another time.
Very easy to order live my glasses…
Very easy to order love my glasses excellent value for money
11 maggio 2025
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, Andrea, we appreciate it. We are glad to hear that you love your new glasses! Thank you for choosing to shop with us, we hope to see you again another time.
Delivered promptly great price.
10 maggio 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Paul, we appreciate it. We are glad to hear that we gave you a good deal and that these arrived quickly for you. We hope to see you back another time.
I could not believe how swift the…
I could not believe how swift the delivery was. No issues whatsoever. I would definitely recommend this company and use it again. Fantastic communication and stunning products.
8 maggio 2025
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, Elaine, we appreciate it. We pride ourselves on quick dispatch and are happy to hear that you had a great experience using our service. Thank you for choosing to shop with us, we hope to see you again another time.
Risposta di Genuine Style
Thanks for leaving a review for Genuine Style, NS. We appreciate you choosing us and are glad to hear that these arrived quickly for you, and that you are happy with your new glasses. We hope to see you again another time.
Quick delivery, excellent service
Quick delivery and excellent sunglasses, would buy from again
2 maggio 2025
Risposta di Genuine Style
Thank you for recommending genuinstyle.com, Melanie, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you back, thanks.
Great Service
I ordered some sunglasses and had questions about the color and grade. Customer service was very helpful and the entire process of purchasing them was smooth.
If you need to buy genuine brand new designer glasses and don't want to pay RRP, this is where to buy them
11 marzo 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style we appreciate it. Our team are happy to help with any question and we are glad we were able to assist with finding you the right pair. We appreciate your custom and your recommendation and we hope to see you again another time, thank you.
my sunglasses t
Just received my sunglasses today, great glasses and brilliant service . Delivered free and nxt day 😊😊👍👍
13 maggio 2025
Non scritta su invito
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Mark. We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are glad to hear we provided good service, we hope to see you again another time.
Fast efficient service
1 maggio 2025
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, we appreciate you taking the time to do so. We are glad that everything went well with your order and we hope you will consider us again, thank you.
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Tatiana, we appreciate you choosing to shop with us. We are glad your new sunglasses arrived quickly and that you are happy with them. We hope to see you again another time.
Great service and a great company
I had a query and Richard H helped me every step of the way and I got a good deal. The delivery was mega quick. All in all a superb company to deal with.
6 maggio 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Philip, we appreciate it. Our whole team are here to help, and we are glad to hear that these arrived quickly for you. Thank you for choosing to shop with us, we are glad that we provided a good experience and we hope to see you back another time.
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, Stewart, we appreciate you taking the time to do so. We are glad to hear we provided good value for money and that your sunglasses arrived quickly, we hope to see you again another time, thank you.
A very impressive sunglasses retailer.
I was very impressed by Genuine Style. Their range is very wide, and many of the designs are in stock ready for immediate dispatch. Their prices are particularly reasonable for a U.K. based sunglasses retailer. Postage (via DPD) was included and was very quick. I was especially impressed with their returns system - the first pair I ordered from them was rather too small for me and so I arranged a return. This procedure was quick and straightforward - they even emailed me a prepaid printable return label. So, no hassle at all (unlike some other online sellers), and the refund was full and quick (of course, the returned sunglasses must be in unused ‘as received’ condition). Consequently, I promptly ordered a different pair to replace the returned ones, and then treated myself to another pair.
I will not consider buying sunglasses online from anywhere else from now on.
27 aprile 2025
Risposta di Genuine Style
Hi Jonathan, thanks for choosing to shop with Genuine Styie and thank you so much for taking the time to leave such a comprehensive review. We try hard to provide a high level of service and it means a lot when we see reviews like this. Fair pricing, fast delivery and no hassle returns, alongside service, are the core of what we aim to offer and it’s great to hear when this provides a good experience for customers. We appreciate your custom and look forward to welcoming you back soon, thanks again.
Risposta di Genuine Style
Thanks for reviewing Genuine Style Tom. We were glad to offer you a better price than the Oakley site, and you still get the same 2 year warranty. We appreciate you choosing us and hope that you will consider us again another time, thank you.
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