I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Leggi di più
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most de... Leggi di più
Happy with the purchase and delivery speed, and perhaps more importantly ease of returns when item was a little too small for me personally
Dettagli dell'azienda
- Negozio di occhiali da sole
- Negozio di abbigliamento da spiaggia
- Negozio di abbigliamento
- Negozio di accessori di moda
- Grossista di occhiali
- Negozio di abbigliamento e attrezzature outdoor
Informazioni su Genuine Style
Scritti dall'azienda
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Informazioni di contatto
384 Linthorpe Road, TS5 6HA, Middlesbrough, Regno Unito
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Eccellente
719 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service from start to finish
Great service from start to finish, communication was excellent, product arrived promptly and securely wrapped, no issues, would recommend !
30 giugno 2025
Risposta di Genuine Style
Thanks for choosing genuinestyle.com, Gavin, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and that they arrived quickly. We hope to see you again another time, thanks again.
Great customer service, communication and great value
Great customer service, ordered late on Monday night and my glasses were delivered on Wednesday lunchtime. I was kept up to date on the delivery.
The glasses are fab and £40 cheaper than most places.
7 luglio 2025
Risposta di Genuine Style
Thank you for your review and for shopping with genuinestyle.com! We’re thrilled to hear you had a great experience with our customer service and that you’re happy with your glasses and the value. We look forward to assisting you again soon.
Kind regards,
The Genuine Style Team
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, Andy, we really appreciate it. We are an authorised stockist for dozens of brands and pride ourselves on fast delivery and great service and are glad to hear that rating. We appreciate you choosing us and we hope to see you again, thank you.
Great service arrived next would…
Great service arrived next would recommend would buy from them again
7 luglio 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Kathryn. We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are happy that you would recommend us, we hope to see you again another time.
Really fast free delivery
Really fast free delivery. Sunglasses look great and at excellent prices
7 luglio 2025
Risposta di Genuine Style
Thank you for recommending genuinstyle.com, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
Amazing service and Products
Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have been more helpful and resolved my issue even though it was PayPal’s mistake! Glasses came so quickly and packaged perfectly- will definitely recommend and absolutely be purchasing again from them! Thank You Genuine Style!!
11 luglio 2025
Non scritta su invito
Risposta di Genuine Style
Thank you for reviewing genuinestyle.com, Paul, we appreciate it. We are glad you found our website easy to use and that you received your order quickly. We appreciate you choosing us, and we hope to see you again, thanks.
Risposta di Genuine Style
Thanks for reviewing genuinestyle.com, Mrs Waters, we really appreciate it. We are glad to hear we got your sunglasses to you quickly. We appreciate your custom and hope you will consider us again another time, thanks again.
I was very sceptical about ordering…
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked like. Compared them to my daughter joules glasses. Will be ordering again for myself and family thanks
2 luglio 2025
Risposta di Genuine Style
Thank you for recommending genuinstyle.com, Mrs Taylor, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
10/10 Product and Customer Service
Perfect mens raybans, well packaged and the customer service was 10/10.I was kept updated on my order the whole time and the staff were extremely helpful and friendly . And at an excellent price too. Very impressed, will use again in the future.
21 giugno 2025
I’m afraid I am not convinced my Ralph…
I’m afraid I am not convinced my Ralph loren glasses are genuine, as my friend & I have always bought Ralph loren sunglasses & found them to be of good quality in feel & weight, your glasses are very light flimsy & do not have quality feel, therefor I am very disappointed to have paid this much money for fake glasses.
25 giugno 2025
Risposta di Genuine Style
Good evening Deborah,
I am sorry to hear that you are unhappy with your Ralph Lauren sunglasses, delivered to you a week ago.
I did reply personally and quickly to your email, to ask if there was a specific issue, and if so, to offer to assist under the 2-year warranty that you receive by buying an authentic product from an official stockist - which we are for Ralph Lauren and dozens of other brands.
I am unsure as to why you haven't responded to this offer? I can only assume maybe that you have broken your glasses? If you do have a genuine issue, please do reach out as we are happy to help!
Richard (Manager)
Genuine Style
Great service and quick support
Had an issue with my order, but the seller was very helpful and solved everything quickly. Excellent communication and fast delivery. Thank you!
1 luglio 2025
My second purchase of O`Neill…
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As with my previous pair, my son was delighted with his. Excellent range of products from Genuine Style and good value.
All round excellent service and quality.
24 giugno 2025
Really good service
Really good service, placed the order then a lovely lady rang me back just to check that the Oakley’s I had ordered were the correct pair! Very considerate of her to check! Many thanks.
25 giugno 2025
Risposta di Genuine Style
Thanks for reviewing Genuine Style, Geoff. We pride ourselves on fast service, we also try and price as fairly as possible, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.
Really nice sunglasses
Really nice sunglasses, the delivery was quick, really pleased overall, would buy again from this company
23 giugno 2025
Risposta di Genuine Style
Thanks for choosing Genuine Style, Elliott, and for taking the time to leave us a review. We are glad to hear that your order arrived quickly, and especially happy to hear that you are pleased with your new sunglasses. We hope you will consider us again another time, thank you.
Top quality sunglasses at fantastic price
Third pair of Serengeti glasses I've purchased and my first pair from genuine style. Really pleased with the quality and finish of this brand as I new I would be. Super fast delivery, fantastic price and free delivery. What else could I want. Will purchase from this company again.
21 giugno 2025
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