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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I absolutely love this washable runner rug! The first thing I noticed was how incredibly soft it is. It feels amazing underfoot and adds such a cozy touch to the space. The design is beautiful, wi... Leggi di più

Valutata 1 stelle su 5

They are a FRAUDULENT company. BUYER BEWARE. They agreed to refund me on an order that did NOT ship out as of then, only to decide to steal my money as soon as I purchased the size rug I actually need... Leggi di più

Valutata 5 stelle su 5

These are absolutely the most beautiful rugs, and at such a great price! They look a lot heavier than they are and they are so soft and comfortable. I am thoroughly satisfied with this company and wou... Leggi di più

Valutata 5 stelle su 5

This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its wash... Leggi di più

Dettagli dell'azienda

  1. Negozio di tappeti e moquette

Scritti dall'azienda

GENIMO was born when art met everyday life. At an exhibition, our founder saw people hesitate to step on a textile masterpiece—and asked: Why can’t beauty be lived in? Today, we craft rugs where artistry meets resilience, because true elegance isn’t fragile—it’s made for life. Today, we stay true to that vision, refining every rug for enduring beauty and resilience. Because true elegance shouldn’t demand caution—it should invite comfort.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

59 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 41% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(59)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great rug! Would recommend!

I received this rug about a week ago. I was pleasantly surprised at the weight of it. It is very durable and sturdy. It is a 6x9’ with a beautiful design. It fit perfectly in my living room. Along with being slip resistant, it is actually pretty waterproof. My dog had an accident, and it just pooled on the rug until I cleaned it up. It did not soak through, which was surprising. Overall, this is a great rug and would buy again.

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Durable rug

The rug arrived quickly in an easy to open package. The rug is lightweight but also good quality. I appreciate that its durable for my kids and dogs. I would definitely recommend.

29 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

This rug comes folded up and is…

I recieved a 6'x9' rug. This rug comes folded up and is lightweight so its very easy to put down with one person doing it. There is some creases from being folded but they come out within a few days or you can iron them out with a towel between the rug and iron. There is no weird smell to the rug so that was a huge plus. You can also track your shipping straight to your door. Customer service is also amazing and so helpful. I received my rug within a few days after it was shipped. The rug is so soft but not plush so it looks like it will be easy to clean. I haven't had any messes yet so I can't review on that part just yet. My household is a family of 5 and with pets so I'm sure I'll have a mess to clean up very soon. When I do I'll update on my review. Overall I'm very pleased with my rug and would definitely get more rugs from this company!

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

6x9 Rug

I received my 6x9 rug a few days ago, and I’m really impressed so far. I initially expected a heavy, rolled rug, but it arrived folded in compact packaging. It was lightweight and easy for me to unpack and lay out on my own, which I appreciated.

There were some creases at first from being folded, but they flattened out nicely after a few days of laying flat. The colors are vibrant, and I absolutely love the pattern—it looks even better in person.

I haven’t had any spills or pet accidents yet, but I did notice that dog hair sweeps up easily, which is a big plus. I also love the convenience of being able to spot clean or toss it in the washing machine when needed.

Overall, I’m very happy with this purchase and will definitely be trying more rugs from this brand!

29 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Great Rug for Pets

I was given a 6x9 rug to test. It fits my space perfectly. I have 3 cats and a long-haired dog and was able to clean their fur easily. The rug is soft but not plush. I love the non-slip features. It comes folded, so it takes a while for yhe creases to be removed.

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I am loving my wash free rug!

I am loving my wash free living room carpet! It’s a beautiful design and wrinkle-free! It came in an easy to unfold packaging. I’m loving how it’s mess free and easy to clean as I have a young child and pets so that’s very important to me.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience! The rug arrived very fast and was easy to set up. I really like that it doesn’t have that strong chemical smell like many other rugs. It’s lightweight but still looks nice and feels good in the space. Definitely happy with my purchase!

24 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great quality and service

I am really enjoying my new rug. It arrived quickly and their customer service is top notch. It fits perfectly in my space and I’m very pleased with the quality. I would recommend and look forward to ordering more rugs in the future.

23 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The rugs came quickly and they are…

The rugs came quickly and they are lovely. I had ordered a rug previous to the ones I received, and realized I had mis-measured. Genimo was wonderful in quickly allowing me to cancel that order. I will definitely use this company again.

25 febbraio 2026
Valutata 1 stelle su 5

Disappointed …

I waited a few weeks and the wrong rug was shipped to me. Quality is not good either so I won’t keep it.

5 gennaio 2026
Logo di Genimorugs

Risposta di Genimorugs

Hi dear,

Thank you for sharing your feedback. We’re sorry to hear that this was your experience.

Shipping the wrong item is not what we aim for, and we take this seriously. Our team has already reached out to request photos of the received rug so we can verify the issue and resolve it properly. Once confirmed, we will ensure an appropriate solution is provided.

Regarding quality, we understand that expectations can differ, and we always encourage customers to contact us directly at genimorugs@service.com, so we can review concerns and offer support or alternatives.

We value every customer’s experience and appreciate the opportunity to make things right.

Best,
GENIMO Service Team

Valutata 1 stelle su 5

Have not received product!

Have not received product!

4 gennaio 2026
Logo di Genimorugs

Risposta di Genimorugs

Hi dear,

We’re sorry for the wait. Due to the New Year holiday period, there were delays with carrier operations, which affected delivery timelines for some orders. That’s why the package did not arrive as quickly as expected.

According to the latest tracking update, the order was successfully delivered on January 14. If you’re unable to locate it or need any help, please contact us directly at genimorugs@service.com and we’ll assist you right away.

Thank you for your understanding.

Best,
GENIMO Service Team

Valutata 4 stelle su 5

Christmas Magic

Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!

24 novembre 2025
Valutata 5 stelle su 5

This rug truly checks all the boxes

This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its washable, spill-resistant, and non-slip features. Whether you have kids, pets, or just want something easy to maintain.

5 novembre 2025

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