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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Tranparente Abwicklung von der Bestellung bis zum Paketempfang. Günstiger Preis deutlich unter der UVP. Mittwochs bestellt, am folgenden Dienstag geliefert. Ist schon etwas lang, aber das Paket komm... Leggi di più

Valutata 5 stelle su 5

Alles hat super geklappt. Top Preis und schnelle Lieferung. Originalartikel wie beschrieben in Größe XL. Ich nehme die Transporttasche von Pedromax, robustes Material, für meinen Atago Grill, passt g... Leggi di più

Valutata 5 stelle su 5

Super. Die Schuhe sind genau richtig für wandern im Gelände. Sehr gute Qualität, hier zu einem sehr günstigen Preis angeboten. Dazu noch sehr schnell geliefert.(3 Tage nach Deutschland).

Valutata 5 stelle su 5

Ich bin absolut begeistert von der schnellen und unkomplizierten Abwicklung meiner Bestellung! Der gesamte Prozess – von der Bestellung bis zur Lieferung – verlief reibungslos. Die Webseite ist sehr b... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di articoli per sport all'aria aperta

Scritti dall'azienda

GrejFreak ApS (owner of GearFreak) was founded on the 1st of July 2008 by Kristian Rasmussen and Casper Pedersen in Denmark. Kristian is a former Lance Corporal at the Jutland Dragoon Regiment and has been stationed in Kosovo on team 17 and in Afghanistan on team 7. Casper has a bachelor’s degree in International Sales and Marketing from the Business Academy in Aarhus and has a great interest in civilian outdoor life. The foundation of our company is built on countless experiences and recommendations from professional soldiers from all branches of the Danish Armed Forces. It is a fact that many soldiers today buy equipment to supplement what they get from the Forces. Soldiers stationed in Iraq and Afghanistan especially find a need for gear that they have not been supplied with.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

285 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

I didn’t realise it would take so long…

I didn’t realise it would take so long to arrive. I was expecting it to come from outside the uk. Also, the sizing is very confusing and I will have to pay to exchange for a larger size.

7 marzo 2022
Logo di GearFreak

Risposta di GearFreak

Hi Karen

Thank you for your review.

I’m sorry that the delivery time was so long! We are trying to do everything that we can, to deliver parcels to the UK as fast as possible. Sadly, the UK customs can delay our parcels for a few days, and then we can’t do anything to clear the parcel faster.

Your feedback regarding choosing the right size, is now handed over to the right department, so they can update it on our website, and make it easier for all our customers to have the right size the first time.

If you should have questions or problems regarding the correct size, then never hesitate to contact our customer service team on info@gearfreak.uk.

Best regards
Jesper / GearFreak

Valutata 5 stelle su 5

We ordered at gearfreak.eu

We ordered at gearfreak.eu , and it was awesome! We ordered March 1st in the evening and we got it today on March 4th! And the website says they are located in Denmark so this was ridicilously fast! (We live in the Netherlands.) Very great! Also when i emailed them with questions about products they responded within minutes. I'm very happy, thankyou very much!

4 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Use another company

The product is excellent. You didn’t make it you just sold it. All you had to do was deliver it and give reasonable communication. I emailed you twice as it took three times as long to deliver as was stated … and I still have no response to any emails. The courier left the parcel on my doorstep In a busy town … shocked it wasn’t stolen! It was shipped from an EU country which is a major issue after Brexit and you suggest you are a UK company and it’s stocked in the UK! Buyer beware - any company that charges for delivery and then you find out they are using Hermes rings alarm bells! Cheapest courier for a very good reason - but when you are charged for delivery you expect DPD or Royal Mail….

2 marzo 2022
Logo di GearFreak

Risposta di GearFreak

Hi Robert

I’m sorry that your parcel was stolen from your doorstep. I can’t see you been in contact with our customer service team about this issue.

They are always ready to help, if you contact them as fast as possible if your parcel isn’t delivered as expected on info@gearfreak.uk

We are always trying to find the best possible shipping solution, so we can offer the best prices and fastest delivery for our customers. On our website you can find information regarding what shipping options we offer for our customers.

On our website in the section “About us” and in our Terms and conditions, that all customers must read and accept before placing an order, you will also find all information regarding our company and where we are located before placing your order.

Best regards
Jesper / GearFreak

Valutata 5 stelle su 5

Blundstones Rustic brown

Moin aus Ostfriesland! Diese Blundstones habe ich mir schon vorher 2x gekauft. Ich trage sie täglich, auch im Stall und zum Reiten. Tolle Qualität und wenn man sie gut mit Lederfett behandelt hat man lange etwas davon. Gearfreak hat die Schuhe gut verpackt schnell gesendet und ich freue mich, das ich sie schon anziehen kann! Superbequem 👍🏻😀

23 febbraio 2022
Valutata 5 stelle su 5

Delighted with my purchase

Delighted with my purchase, was a little anxious when realised post order EU rather than UK based, but need not have worried. Once goods processed through customs arrived by 9am next day Thank you

22 febbraio 2022

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