Central Index Recensioni 

26
TrustScore 1.5 su 5

1,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Absolutely joke of a company. We have purchased a monthly subscription for listing our business. Payment has been made and taken from our account and yet after our add goes live someone from t... Leggi di più

Valutata 1 stelle su 5

Just as others have said. It's a scam. You add in all your business information and then they ask you to request a call to verify your listing, but no call ever comes through. They suggest t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I want to thank the BFG iTECH company for creating a landing page for our tanning studio. We are simply delighted with the design concept - very pleasant and warm colors. The landing turned out to be... Leggi di più

Valutata 1 stelle su 5

I have reported to Action Fraud as money is being taken monthly without permission. Companies House shows this company as 'dissolved'. If you want to also report it in the uk you can do so by visiting... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi per le imprese

Scritti dall'azienda

Business data service providing rapid search on up-to-date business profiles of UK businesses. Claim your Index Card today to improve your profile.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(26)

1 recensione negli ultimi 12 mesi

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Valutata 1 stelle su 5

Complete scam

Complete scam, you used to be able to claim for free but the automated system doesn't work so they try to force you to pay £20 per month.

20 maggio 2022
Non scritta su invito
Logo di Central Index

Risposta di Central Index

Hi, Thank you for making us aware of this issue, we have identified a problem with our SMS integration that has caused some SMS to not be received and are actively looking into the issue.

In the meantime please feel free to email support@centralindex.com with the details of the business you added and which email address you would like to have access to the profile and will manually enable access. Apologies for the inconvenience.

Valutata 1 stelle su 5

Shameful, Fraudulent Company | Con Artists

Same experience as everyone else. I used to be able to verify and manage client business information for free.

The free option still exists, and has done for well over a year but the automated calling system doesn't work.

I've contacted Central Index numerous times in the past year about different businesses. They ignore the fact that the calling system doesn't work and insist you must pay to claim the business and make changes. This never used to be the case, and it's fraudulent to advertise that it can be managed for free because the system doesn't work, and you cannot.

The fact that they are tied to web.com is also disgraceful as you'd think that web.com would have better morals.

I've said multiple times how poor I think it is, and that they should be able to verify the business for me, and by other means. I've said I have had access to the phone number but this is repeatedly ignored.

There has been no apology from the staff, they just inisit that I must pay If I want to claim and make any changes.

Then they have the cheek to charge you monthly, and there's no manual way to stop this. You can pay, make the changes and request to cancel payment, but there's no clear information on how to do this.

It's a shame that despite these reviews Central Index hasn't responded or changed their act. Which just confirms what a poor and shameful company they are.

28 aprile 2022
Non scritta su invito
Logo di Central Index

Risposta di Central Index

Hi Oliver, Thank you for making us aware of this issue, we have identified a problem with our SMS integration that has caused some SMS to not be received and are actively looking into the issue.

In the meantime please feel free to email support@centralindex.com with the details of the business you added and which email address you would like to have access to the profile and will manually enable access. Apologies for the inconvenience.

Valutata 1 stelle su 5

Glad I checked the reviews first

Glad I checked the reviews first - there were lots of red flags. There was literally no option to even pay the £24. They say they call you to verify the code, but they never call. This was embarrassing as we had our client waiting to answer the phone. Then, they conveniently ask for money to verify when the call 'doesn't work'. Do not bother!

19 aprile 2022
Non scritta su invito
Logo di Central Index

Risposta di Central Index

Hi Lydia,

We have identified an intermittent problem with our SMS/Phone integration that has caused some SMS to not be received and are actively looking into the issue and hope to have it fixed very quickly.

In the meantime please feel free to email support@centralindex.com with the details of the business you added and which email address you would like to have access to the profile and will manually enable access. Apologies for the inconvenience.

For agencies we also offer a streamlined reseller account that let's you manage your own listings, if that is something that would interest you please let the team on that email address know.

Valutata 1 stelle su 5

Despite contacting multiple times they…

Despite contacting multiple times they won't remove my old business - no way am I paying £25 just to remove something I never agreed with in the first place. It doesn't even have the correct details

18 febbraio 2022
Non scritta su invito
Logo di Central Index

Risposta di Central Index

Hi Kit,

Really sorry you've had this experience and we are only just getting back to you, we should have no issue removing your old business, please if you still need this done email us at support@centralindex.com

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