Gatekeeper Recensioni 

1974
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Grace was fantastic. Amazing job at being friendly whilst also saying it straight in a kind and professional manner. She advised the pros AND the cons to the property making sure it's suitable for us... Leggi di più

Valutata 5 stelle su 5

We had a fantastic experience with Joseph today, who showed us around four houses. He was absolutely lovely, friendly and professional throughout, and made the whole experience really enjoyable. He de... Leggi di più

Valutata 5 stelle su 5

Lucy and Kenya of Gatekeeper who have just sold my house was an excellent team together. Always kept me in touch every time they showed somebody around. The good thing about Gatekeeper, you have alway... Leggi di più

Valutata 5 stelle su 5

Laura the agent was really professional, friendly and helpful. She answered all our tricky questions honestly. You could tell this is an independent local company as we didn't feel the usual "run-of-t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Agenzia di affitti immobiliari
  4. Agenzia di affitto di appartamenti
  5. Azienda per la gestione delle proprietà immobiliari
  6. Perito valutatore immobiliare

Scritti dall'azienda

Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1974)

715 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Great experience. Thanks

6 agosto 2026
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Risposta di Gatekeeper

Thank you for your lovely review! We’re really pleased to hear you had a great experience with us, and we really appreciate you taking the time to share your feedback.

Kenya Ferguson
Gatekeeper

Valutata 5 stelle su 5

Clare showed us around the property she…

Clare showed us around the property she was very knowledgeable and also very chatty and made it a great experience for us. She also gave us time have a good look at the property.

Regards
Julie Topping

6 agosto 2026
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Risposta di Gatekeeper

Thank you so much for your lovely review, Julie! It’s great to hear that Clare’s knowledge and friendly approach made your viewing such an enjoyable experience, while still giving you plenty of time to look around the property at your own pace. I’ll be sure to pass your kind comments on to her.

Kenya Ferguson
Gatekeeper

Valutata 5 stelle su 5

I was greeted very warmly

I was greeted very warmly. Elizabeth was friendly and professional. She is sure good at what she does. Kudos.

6 agosto 2026
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Risposta di Gatekeeper

Thank you so much for your lovely review! It’s great to hear that Elizabeth made you feel so welcome and provided such friendly and professional service. I’ll be sure to pass your kind comments on to her – she’ll be delighted!

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

Clare was fantastic

Clare was fantastic. Great greeting and very friendly and professional.
Clare did not rush us looking at the house. Allowed us to take our time looking at everything.
We would like to thank Clare very much.

5 agosto 2026
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Risposta di Gatekeeper

Thank you so much for your lovely feedback! We’re delighted to hear that Clare made you feel welcome and gave you plenty of time to look around the property without feeling rushed. I’ll be sure to pass your kind comments and thanks on to her.

Kenya Ferguson
Gatekeeper

Valutata 5 stelle su 5

Alice and her team have been excellent

Alice and her team have been wonderfully supportive, friendly and pro active in leading us through the Lettting process. Always available, excellent communication and made us feel like very valued customers. Alice has been very thorough with all the finer details and keeping us updated at all times. We feel very comfortable knowing that Alice and her team is managing our property.

1 agosto 2026
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Risposta di Gatekeeper

Thank you so much for such a lovely review! It’s wonderful to hear that Alice and the team have made the letting process feel straightforward and well supported, and especially that you feel confident knowing your property is in good hands. We really value your trust in Gatekeeper and I’ll make sure Alice sees your kind comments.

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

We honestly couldn’t be happier with…

We honestly couldn’t be happier with the service we’ve received so far! From the very first phone call to book a viewing, right through to having our offer accepted and seeing the property marked Sold STC, the team has been absolutely fantastic.

Sam has been so helpful from day one, always responsive, professional and happy to answer any questions we had. Grace is so friendly and knowledgeable and was absolutely brilliant with our children, which really meant a lot to us. She never made us feel rushed or like we were asking too many questions. Dan has also been fantastic, really friendly, informative and always on the ball, keeping everything moving and making sure we knew what was happening.

Buying a house can be such a stressful and overwhelming process, especially with two toddlers thrown into the mix, but they’ve made it feel so much easier and have always been there whenever we’ve needed them.

We genuinely can’t fault them in any way and we are so grateful for everything they’ve done so far. We’re so pleased to be continuing this journey with them and can’t wait to (hopefully!) get the keys to our new home.

Thank you all so much for everything you’ve done so far – you’ve all been amazing! I wouldn’t hesitate to recommend Gatekeeper to anyone.

4 agosto 2026
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Risposta di Gatekeeper

Thank you so much for such a wonderful review! It’s fantastic to hear how Sam, Grace and Dan have helped make your home buying journey feel easier and less stressful. We really appreciate your kind words and recommendation, and the whole team is looking forward to continuing with you right through to getting those keys!

Valutata 4 stelle su 5

The viewing was excellent

The viewing was excellent, nice and helpful staff member Taylor has taken me around; on time and with lots of local knowledge.

Booking the viewing was a bit cumbersome as could not be done via Rightmove and was unavailable many times at the Gatekeeper's online portal itself.

30 luglio 2026
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Risposta di Gatekeeper

Thank you for taking the time to leave us your feedback! It’s great to hear that Taylor provided such a helpful and knowledgeable viewing experience, although I’m sorry that arranging the viewing wasn’t as straightforward as it could have been. We appreciate you highlighting this and will take your comments about the booking process.

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

Grace was very knowledgeable and…

Grace was very knowledgeable and helpful at the viewing

1 agosto 2026
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Risposta di Gatekeeper

Thank you for your lovely review! It’s great to hear that Grace was knowledgeable and helpful throughout your viewing. I’ll be sure to pass your kind feedback on to her.

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

Great viewing thank you

Great viewing thank you. Prompt, welcoming and helpful.

31 luglio 2026
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Risposta di Gatekeeper

Thank you for your great review! It’s lovely to hear that your viewing was welcoming, helpful and ran promptly. We really appreciate you taking the time to share your feedback.

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

Gatekeepers are great estate agents

Phil and Alice from Gatekeepers have been really lovely and accommodating on our house sale. I had an amazing experience and would recommend them to anyone who is looking for a reliable and friendly estate agent.
Thank you 😊

28 luglio 2026
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Risposta di Gatekeeper

Thank you so much for such a lovely review! Alice and I are really pleased to hear that you had such a positive experience with your house sale, and it’s been a pleasure helping you along the way. Your recommendation means a lot to us both, thank you for choosing Gatekeeper!

Phil Kendall
Sales Director, Gatekeeper

Valutata 5 stelle su 5

Our agent was very nice and kindly…

Our agent was very nice and kindly showed us around the property. She was very helpful and thoughtful, allowing time for questions and discussion about our needs and concerns.

30 luglio 2026
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Risposta di Gatekeeper

Thank you for your lovely feedback. We're pleased you had such a positive viewing experience and that the agent made you feel comfortable throughout.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Great service as always

Great service as always. The whole team works really well so the process is smooth.
Staff members are amazing.

29 luglio 2026
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Risposta di Gatekeeper

Thank you for your continued support. We're really pleased you've had another great experience with the team.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

I have used Gatekeeper to manage my rental property successfully since 2019.

I have used Gatekeeper to manage my rental property since 2019 in the Swindon area. I have always been supported by a very professional, efficient and friendly organisation.

The process from onboarding new tenants and off boarding departing tenants is really closely managed by Gatekeeper.

29 luglio 2026
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Risposta di Gatekeeper

Thank you for your continued trust since 2019. We're so pleased you've had such a positive experience, and we look forward to supporting you for many years to come.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Grace was very polite and very helpful

Grace was very polite and very helpful, she had the answers to every question I put to her. I’ll look forward to her showing me around other properties in the future.

28 luglio 2026
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Risposta di Gatekeeper

Thank you for your lovely review. Grace will really appreciate your kind words, and we're so pleased she made such a positive impression. We look forward to helping you with more viewings soon.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Highly Recommend

I can't recommend Gate Keeper highly enough. Selling a house can be a stressful process, and mine was even more so with a Section 106. But they worked incredibly hard from start to finish to get the sale over the line. Big Thanks to Lucy! Their communication was excellent throughout; they were always professional and proactive, and they went above and beyond to overcome every challenge that came up.

24 luglio 2026
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Risposta di Gatekeeper

Thank you for such a wonderful review. Lucy and the team will really appreciate your kind words. It wasn't the most straightforward sale, but we're so pleased we could help get it over the line. Thank you for trusting us throughout the process.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Superb Service!!

We had a fantastic viewing today and the lady who attended who I believe was Taylor was a really lovely girl - very attentive, professional, friendly and helpful! We had to travel a large distance and the team organised an appointment with very little notice to help us out! A first class service and we can highly recommend.

27 luglio 2026
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Risposta di Gatekeeper

Thank you for your fantastic feedback. We're so pleased we could arrange a viewing at short notice, and Taylor will be delighted to hear your kind comments. We really appreciate your recommendation.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Had a lovely viewing experience with…

Had a lovely viewing experience with Clare - one of the best agents I’ve ever met. Calm, professional, and very knowledgeable about the area. Doesn’t rush and gives real attention to your questions, couldn’t be happier.

25 luglio 2026
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Risposta di Gatekeeper

Thank you for your lovely review. Clare will really appreciate your kind words, and we're so pleased she made such a positive impression.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Contacted Dan From Gatekeeper to sell a…

Contacted Dan From Gatekeeper to sell a former buy to let property, was on the market for not more than a week before receiving an offer that I accepted after some negotiations.

Obviously we have not completed yet but initial sale process could not have been simpler, so far would heartily recommend.

24 luglio 2026
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Risposta di Gatekeeper

Thank you for your kind words. I'm really pleased we were able to secure a buyer so quickly and make the process as straightforward as possible. I appreciate your recommendation and look forward to getting everything through to completion.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Top service

Top service, very polite and professional thanks

25 luglio 2026
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Risposta di Gatekeeper

Thank you for your kind words. We're really pleased you received such a positive experience from the team.

Best wishes,
Dan Thorne | Sales Director

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