Gatekeeper Recensioni 

1974
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Grace was fantastic. Amazing job at being friendly whilst also saying it straight in a kind and professional manner. She advised the pros AND the cons to the property making sure it's suitable for us... Leggi di più

Valutata 5 stelle su 5

We had a fantastic experience with Joseph today, who showed us around four houses. He was absolutely lovely, friendly and professional throughout, and made the whole experience really enjoyable. He de... Leggi di più

Valutata 5 stelle su 5

Lucy and Kenya of Gatekeeper who have just sold my house was an excellent team together. Always kept me in touch every time they showed somebody around. The good thing about Gatekeeper, you have alway... Leggi di più

Valutata 5 stelle su 5

Laura the agent was really professional, friendly and helpful. She answered all our tricky questions honestly. You could tell this is an independent local company as we didn't feel the usual "run-of-t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Agenzia di affitti immobiliari
  4. Agenzia di affitto di appartamenti
  5. Azienda per la gestione delle proprietà immobiliari
  6. Perito valutatore immobiliare

Scritti dall'azienda

Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,9

Tutte le recensioni

(1974)

715 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb service as always truly focused…

Superb service as always truly focused & without doubt top of their game !

23 luglio 2026
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Risposta di Gatekeeper

Thank you so much for your continued support. It means a lot to hear you hold us in such high regard.

Best wishes,
Dan Thorne | Sales Directo

Valutata 5 stelle su 5

Their representative was polite and…

Their representative was polite and very informative which made the viewing go well. Definitely five stars

23 luglio 2026
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Risposta di Gatekeeper

Thank you for your feedback. We're pleased you had such a positive viewing experience and really appreciate the five stars.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Recommend Gatekeeper

Gatekeeper from the beginning have been helpful, informative and kept us updated throughout.When Phil Kendall came to undertake the valuation he was polite, friendly and explained about his agency. He had some research of the history of the house and his was the first to give us a valuation which coincided with other agencies.
He also gave us good deal on the fee for their service which was very appealing .
All the staff we came in contact with were all helpful, friendly and knowledgable.

22 giugno 2026
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Risposta di Gatekeeper

Thank you for your lovely review. Phil and the team will really appreciate your kind words. We're so pleased you felt supported throughout and trusted us with your move.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Someone actually bothers to answer the…

Someone actually bothers to answer the phone here at this company, unlike one particular estate agent in Swindon. You are taken care of at Gatekeeper. Someone keeps you updated all the time, you are not on the phone all the time wondering what is going on and how things are coming along. The staff are friendly, knowledgeable, and helpful. Great service. And they know the area well. No complaints at all.

23 luglio 2026
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Risposta di Gatekeeper

Thank you for such a fantastic review. It really means a lot to hear that you felt looked after throughout the process. I believe good communication makes all the difference, so I'm delighted that's exactly what you experienced. We really appreciate your recommendation.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Helped me through the entire process

This was my first time renting in decades and I was in the dark about much of the process. Kush, Sam and the other kind people at Gatekeeper walked me though everything and were endlessly patient when I hit problems or needed time to gather information and documents etc. Going forward I feel in good hands and know that they’re on hand to help if anything comes up.

22 luglio 2026
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Risposta di Gatekeeper

Thank you for your lovely review. We're so pleased Kush, Sam and the team could make your first move in years feel that little bit easier. We hope you're very happy in your new home.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

I was recommended Gatekeeper by a…

I was recommended Gatekeeper by a friend and am glad I met with them to discuss my needs.
They were clear on the whole process from the outset and managed to secure a tenant very quickly.
They always stay in contact ensuring any queries are answered and I am looking forward to working with them.
I would happily recommend them.

22 luglio 2026
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Risposta di Gatekeeper

Thank you for your recommendation. Phil and I are really pleased we could help you find a tenant so quickly and make the process clear from the outset. We look forward to working with you for many years to come.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Charlie has been absolutely outstanding…

Charlie has been absolutely outstanding throughout my move into my new home. From the very beginning, he made the entire process smooth, straightforward, and completely stress-free. Every step, from the initial setup to making sure everything was in place, was handled with professionalism, efficiency, and genuine care.

Charlie was always approachable, responsive, and happy to answer any questions I had, giving me complete confidence throughout the process. His communication was excellent, and he consistently went above and beyond to ensure everything ran seamlessly from start to finish.

I’m delighted that Charlie will continue to be my point of contact going forward, as I know I’ll be in safe hands. It’s rare to receive such exceptional customer service, and he is a real credit to the team. Thank you, Charlie, for making what could have been a stressful experience so easy and enjoyable. I couldn’t recommend your service more highly!

22 luglio 2026
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Risposta di Gatekeeper

Thank you for such a fantastic review. Charlie will really appreciate your kind words, and we're delighted he made your move such a positive experience. We look forward to continuing to look after you in your new home.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Fantastic service!

I can’t recommend Taylor Symons at Gatekeepers highly enough. She has been absolutely excellent in helping me secure my perfect flat. The whole process has been incredibly smooth from start to finish, and her communication has been fantastic throughout. All From the initial viewing right through to completing everything, Taylor has been professional, friendly, and always happy to help with any questions. She made what can often be a stressful process feel easy and straightforward. I’m so grateful for all of her support and would happily recommend Taylor and Gatekeepers to all of my friends and family.. Thank you for such an outstanding service!!!

21 luglio 2026
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Risposta di Gatekeeper

Thank you so much for your lovely review. Taylor will be delighted to read your comments. We're so pleased she helped make the whole process feel easy, and we wish you every happiness in your new home.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Gate Keeper review

From the time I got a valuation from Gate Keeper at the Swindon branch through to the sale of my mums property. Gate Keeper have been professional, and very efficient. They talked me through each stage and the whole process has been made so much easier because of all the teams help. I would not hesitate to recommend them.

19 luglio 2026
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Risposta di Gatekeeper

Thank you for your recommendation. I'm so pleased the team and I could make the sale of your mum's property that little bit easier, and we really appreciate you putting your trust in us.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Friendly professional service

Friendly professional service from the start.
I was kept informed every step of the way from first contact to the viewing. Joseph showed me around the property and was very helpful answering the questions that I had.
Excellent service

18 luglio 2026
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Risposta di Gatekeeper

Thank you for your feedback. It's great to hear Joseph looked after you so well, and we're pleased the whole experience was straightforward from start to finish.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Charlie from the Witney branch was very…

Charlie from the Witney branch was very informative and willing to help with any questions or problems

15 luglio 2026
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Risposta di Gatekeeper

Thank you for your kind feedback. Charlie will be delighted to hear your comments, and we're pleased you had such a positive experience.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

A big thank you to Charlie ,Taylor and…

A big thank you to Charlie ,Taylor and all the team at Gatekeeper. They were very helpful throughout the process of purchasing the property,always available if needed for any queries I had, liaising with both the solicitors and myself to keep the whole process running smoothly. Oh and the wine was a lovely gesture. Kind regards Tina Ritchie

10 luglio 2026
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Risposta di Gatekeeper

Thank you so much for your lovely review. Charlie, Taylor and the team will really appreciate your kind words. Congratulations on your purchase, and we hope you enjoy your new home.

Best wishes,
Dan Thorne | Sales Director

Valutata 3 stelle su 5

Very intrusive with their communication

The mass amounts of repeated emails and texts, reminders etc is way too much! Incredibly pushy and dishonest. I dont like my phone blowing up and i dont need 3 reminders of an appointment. If i dont fill out feedback- dont send several reminders to fill out feedback (youll get a bad review)
However, Harry was very friendly and professional. Showed us everything answered all my questions.

14 luglio 2026
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Valutata 5 stelle su 5

The Person I Met with was Nice and Arrived on time

The Person I Met with was Nice and Explained the way around well, was also Understanding

14 luglio 2026
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Risposta di Gatekeeper

Thank you for your feedback. I'm glad you had a positive experience, and we appreciate you taking the time to leave a review.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Fast and traightforward

Fast, straightforward communication. An estate agent named "Taylor" showed us around the property with a nice relaxed attitude and answered all our queries and questions.

13 luglio 2026
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Risposta di Gatekeeper

Thank you for your feedback. It's great to hear Taylor made the viewing feel relaxed while answering all of your questions along the way.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Grace was great was start to finish

Grace was great was start to finish. Grace called us before to make sure we knew how to get to the property and was very helpful and knowledgeable which smooth out our nervous

11 luglio 2026
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Risposta di Gatekeeper

Thank you for your lovely review. It's great to hear Grace helped put you at ease from the very start and made the viewing feel relaxed and informative. I'll be sure to pass your kind words on to her.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Had a viewing with Grace today in…

Had a viewing with Grace today in swindon and she was very personable. Great deal of knowledge and happy to take away some questions I had and come back to me with an answer. Also spoke with Sam on the phone who was also very easy to deal with and very polite.

11 luglio 2026
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Risposta di Gatekeeper

Thank you for taking the time to leave such a kind review. I'm really pleased Grace and Sam made the process feel straightforward and welcoming. We'll make sure your comments are passed on to them both, they'll really appreciate it.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Grace was fantastic

Grace was fantastic. she answered all our questions with patience and a good understanding of company procedures and property she showed us.
A lovely positive , warm and friendly agent who is an asset to the branch . Thank you Grace .

10 luglio 2026
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Risposta di Gatekeeper

Thank you so much for your lovely feedback. Grace will be thrilled to hear your kind words. Taking the time to answer questions and helping people feel comfortable is exactly the experience we aim to provide.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Friendly service

Viewing was really easy to arrange online. Harry was super helpful showing us around the flat we were viewing, he was waiting for us outside when we arrived and was able to answer all of our questions. Thank you Harry!

9 luglio 2026
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Risposta di Gatekeeper

We’re delighted to hear arranging your viewing was so easy and that Harry provided such a helpful experience. Thank you for your kind feedback.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Friendly and professional service

Friendly and professional service. Elizabeth showed me around the property and was happy to answer all my questions. Sam talked me through the inital stages of the letting process and helped me understand the technicalities. Very happy with the process so far.

7 luglio 2026
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Risposta di Gatekeeper

We’re delighted to hear you’ve had such a positive experience so far. Thank you for your kind words about Elizabeth and Sam, it’s great to know they’ve helped make the viewing and letting process clear and straightforward.

Best wishes,
Dan Thorne | Sales Director

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