Failed to read the form that they asked you to complete. It meant I was contacted several times instead of the tenant. Then the contractor they initially instructed was only prepared to carry o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Engineer was spot on time,extremely courteous, explained what he would be doing and even showed me as he did some of it....booking was super easy and had appointment within a week....Great service an... Leggi di più
L'azienda ha risposto
Had new Boiler fitted 3 weeks ago Boiler firm did not supply CP12, although reminded during installation. Then quoted £180 for CP12. This seemed very high so Googled and found Gassafetycerts + fi... Leggi di più
A bit of trepidation after British Gas just simply never turned up and finding these guys online but the whole process went very well. The inspector turned up at the date and time booked, was very p... Leggi di più
4,4
Eccellente
951 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good flexible customer service
3 luglio 2025
It took long to get certificate yet when i booked I was told will get it following day
The price of the cerifixate was good. Company needs to improve on appointments. They take long..My cerificate also took long to get to me
19 giugno 2025
You get what you pay for
Poor customer service.
Very hard to speak to someone over the phone or via the Chat. There should be more representatives manning these communication channels.
The service provided by the actual contractor was excellent, but as the intermediary, PropCert need to do better.
27 giugno 2025
Very happy with the service as usual…
Very happy with the service as usual and value for money.
25 giugno 2025
Easy process
Easy process, straight forward. Nice communication. Easy to deal with and fast. All good.
10 giugno 2025
All good
All good. Quickly responded. Had electric and gas certs for selling my house.
Came when arranged, very helpful with what they were doing, clean and tidy. No stress
17 giugno 2025
Great services.
3 giugno 2025
Everything went wrong
Everything went wrong, Gas Safety Check Carried out and after few weeks servicing carried out, the engineer who carried out servicing said that the boiler is not safe due to the gas valve in boiler and capped it off. How this is not picked up by Gas Safety engineer, if boiler is deemed danger? Hence all went wrong.
3 giugno 2025
Risposta di gassafetycerts.com
Dear Gurinder,
We’re so sorry to hear about your recent experience and truly appreciate you taking the time to share your feedback.
First and foremost, please accept our sincerest apologies for the inconvenience and frustration caused. We completely understand how concerning this must have been, and we want to reassure you that your safety and satisfaction are incredibly important to us.
Our field worker attended the property as requested to carry out the necessary remedial repairs, and we can confirm that the updated Gas Safety Certificate was sent to you yesterday.
If there’s absolutely anything else you need, or if you have any further concerns at all, please don’t hesitate to reach out to us directly at info@propcert.co.uk — we’d be more than happy to help.
Thank you again for your feedback, and we’re truly sorry for the inconvenience caused.
Warm regards,
Hayley
Customer Service Manager
good service provided
2 giugno 2025
Phil was really nice…
4 giugno 2025
Did what was needed
Cheap, easy to contact and provided the certificate we needed for the boiler service.
23 maggio 2025
Efficient booking and service.
I am satisfied with website booking, boiler service and Gas Safety certificate from gassafetycerts.com.
Would use this service again, if needed in the future.
18 maggio 2025
Chris James is a very professional Gas…
Chris James is a very professional Gas Engineer , talked us through the whole process 10/10
24 maggio 2025
Everything went as anticipated
Everything went as anticipated, excellent work from the tester. Very polite and helpful individual!
17 maggio 2025
I am very happy with service
23 maggio 2025
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