Garden Life Stores Ltd Recensioni 

32
TrustScore 3 su 5

2,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordering was easy. Cost of the decking was very competitive and sturdy framed. The company responded to a query on the delivery and true to their word the man contacted us when he arrived. He was so... Leggi di più

Valutata 1 stelle su 5

Gone into liquidation, but still selling goods on website. Seem to be happy to take money

Valutata 5 stelle su 5

Purchased a 6x4 T&G shed. Very knowledgeable and honest non pushy guidance given. Spoke to Lizzy and I must say, she was a delight to talk to, she gave good honest advice regarding my potential... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di fabbricati da giardino

Scritti dall'azienda

We are a garden store with a small shop feel. Our main priorities are taking great care of our customers and selling high-quality, responsibly sourced products. We attend all the main trade shows to follow the latest trends and find new products to serve our customers better.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

32 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,8

Tutte le recensioni

(32)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Question

Do you have any connection with a company called Beehomie.com, which is also currently selling the G45 Pro strimmer at half-price? This company gets extremely bad reviews. It appears not to be UK based.

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service

Ordering was easy. Cost of the decking was very competitive and sturdy framed. The company responded to a query on the delivery and true to their word the man contacted us when he arrived. He was so helpful and deserves a medal. Delivering on the kerbside was difficult but he managed to came right up to the gate: over a tarmacked path. Amazingly helpful. Everything was packed on a crate and easy and relatively light weight to carry to inside the garden. Took 2 of us less than 10 mins to offload.

1 settembre 2025
Valutata 5 stelle su 5

Very happy

Helpful, knowledgeable, fair price. Would use again

17 luglio 2024
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Risposta di Garden Life Stores Ltd

Thank you for your review, we appreciate this greatly as we always like to give the best customer service possible. We hope you enjoy your new shed. All the best. Ron

Valutata 5 stelle su 5

Efficient service

Gardenlife stores were very responsive to my request for help and advice. They provided a competitive price and were very efficient at organising prompt delivery. I can highly recommend them.

4 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Everything went to plan ,good…

Everything went to plan ,good communication, great product (keter shed) delivered at agreed time, a absolutely hassle free trade ,what's not to like

16 settembre 2022
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Risposta di Garden Life Stores Ltd

Thank you for your review, we appreciate this greatly as we always like to give the best customer service possible. We hope you like your new shed. All the best. Elizabeth

Valutata 3 stelle su 5

Are you a real company?

Are you a real company?

There is no mention of Garden Life Stores as a registered company on Gov.uk. Is there a reason for this?

7 marzo 2022
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Yes we are a real store based in Bristol, our company name is EM retail please feel free to check this on companies house. We trade as Garden Life Stores. Most companies trading name is different to their companies house name as they may have more than one company under the same trading name.

If you have any more questions please feel free to call the store on 0333 0503612.

Kind regards

Elizabeth

Valutata 4 stelle su 5

Overall very pleased with Alnwick…

Overall very pleased with Alnwick summerhouse and base. We have almost finished building it. Along the way were a few small issues - firstly the base was missing a peg but we used a nail instead. The latch on the summerhouse was too big and didn't fit tight to both sides but again we put a piece of wood on the inside to make it fit tight. It doesn't seem the right one for this particular door. The tacks for the felt roofing were also too short and kept falling out. We had to use extra long tacks for extra security. Apart from the above we are delighted with it and for your customer service when I asked for delivery requirements.

4 febbraio 2022
Valutata 5 stelle su 5

Really great service

Really great service, we're exceptionally pleased with the product and will definitely buy from them again.

22 settembre 2021
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Risposta di Garden Life Stores Ltd

Thank you so much Jackie, we are glad you are pleased with your product.

Valutata 5 stelle su 5

Very pleased, great company with a personal touch

We recently bought the power pent summer house from garden life stores and it is the perfect addition to our garden. Garden life stores were very helpful and informative about the product. They answered all the queries we had which was a big help in making sure we bought what we needed. GLS has a personal touch you don’t get from big retailers. The summer house was delivered on time and in perfect condition. Great company to deal with from start to finish. Would definitely recommend and would purchase from garden life stores again.

18 settembre 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Thank you Ben, we are so happy you like the Summerhouse. It is one of our newer products but has been so popular this summer. We only like happy customers so we are thrilled that you were happy with our service.

Valutata 5 stelle su 5

We recently bought a Power Garden shed

We recently bought a Power Garden shed. Everything went smoothly from the ordering through to the delivery. Great company to deal with.

17 settembre 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Thank you for your review and we are pleased that you are happy with the product. Please feel free to send any images of the shed into the store and we can use them for our portfolio.

Valutata 3 stelle su 5

Gardenlife needs to assist and track…

Gardenlife needs to assist and track customer orders till customer is in receipt of order from shipment to delivery. Providing tracking number and carrier and customer having to track and monitor is not acceptable. Customer should not have to phone and track shipment with supplier and delivery service. It is for Gardenlife to perform as the seller of the item. Refunds need to take place immediately, not when Gardenlife receives their refund first from shipper, the customer should never be asked to wait till Gardenlife receives their refund first. The customer comes first as purchased directly from Gardenlife, not from supplier.

14 settembre 2021
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Risposta di Garden Life Stores Ltd

Dear Gary, Thank you for your review. Firstly we would like to say we have taken on your feedback as our customers opinions are very important to us.

We felt that we did everything that we possibly could as a store. We initially honored a pre-order which we made clear we do not normally do, but as you were keen to have the item we agreed. Then we price matched the item for you giving you a huge discount.

After this the item was delivered by the date that was given to you by us. The address that had been provided was not your permanent residence which made things difficult as the delivery company for this product do not state a delivery time.

After the item was returned the refund was processed which can take a few days. This is not at our end but sometimes the bank holds the funds for a few days.

We only like to have happy customers so we are very disappointed that you were not fully happy with your experience. We have since decided that this particular brand will be removed from our store to prevent any future problems.

Kind regards
Elizabeth

Valutata 5 stelle su 5

great customer service

Had a mix up with a delivery company telling us our delivery was on an earlier date, this was false information. Gardenlifestores checked with Asgard and confirmed the true delivery date was as we had been informed, so sorted the matter quickly and efficiently. The bike shed arrived on the correct date and is now housing two bikes, top product, top customer service.

13 settembre 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Hi Colin, Thank you so much for your review we appreciate it and we are so glad that you are happy with your bike shed. Asgard is a very good brand and hope it serves you well for many more years.

Valutata 4 stelle su 5

The store worked hard to resolve an…

The store worked hard to resolve an issue that occurred with an order. I was impressed with the rapid responses to emails and willingness to try and assist when things had not gone quite right.

14 maggio 2021
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Risposta di Garden Life Stores Ltd

Dear Customer, we thank you so much for your review it really means a lot to our family store. We try to make sure our customers are happy and resolve any problems that may occur so we are glad everything was resolved.

Valutata 5 stelle su 5

Great service

Lovely little company. Super helpful and kept me up to date with my order. Thank you

11 maggio 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Lucy thanks so much for your review we appreciate this so much.

Valutata 5 stelle su 5

I don’t usually write a review but I’m…

I don’t usually write a review but I’m so please with my Birkdale Awning, it looks amazing! Customer service was super friendly and helpful. Can’t ask for more than that 👍

11 maggio 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Dear Jessica, Yes this brand are really high quality and we are so happy that you like the product.

Valutata 5 stelle su 5

5 stars!

Couldn’t recommend this company enough! Great products, great value for money and brilliant customer service. 5 stars!

11 maggio 2021
Non scritta su invito
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Risposta di Garden Life Stores Ltd

Thank you Mr Wood, we appreciate you taking the time to review our store.

Valutata 1 stelle su 5

After waiting a while for a dispatch…

After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered.
First time using the shop so cant recommend and wont be using again. Rowlinson have lost you a potential customer.

15 aprile 2021
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Risposta di Garden Life Stores Ltd

Dear Anderia
We are very disappointed by this review as we only like to have happy customers. We are a family business so feedback like this is extremely damaging to our business. We were informed after placing the order that Rowlinsons only dispatched fence posts if you have ordered the panels.

We have since taken the fence posts off the site for this reason. Your order was refunded and a £10 off voucher given to you as the order value was £36.

Please accept our apologies for not being able to supply the order.

Kind regards

Elizabeth McPhail

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