Gardengreatness Recensioni 

ordered - no confirmation received, taken money and no reply to emails

1 star as there is no 0 star. I purchased a clock from Great Gardens via Debenham, the clock was ordered on the 19/02/2026, the courier Evrir has had the clock since 05/03/2026. I have asked for a refund and refuse to accept delivery. Had I known Great Gardens a Debenham selling partner had a 4.2 trust pilot review rating I would have steered clear.

Absolute joke of a company! Ordered a clock through garden greatness, waited over two weeks to receive a message saying clock was damaged in transit! Got a refund after numerous emails! Then ordered the same clock through B&Q not knowing it was coming from Garden greatness, got tracking confirmation my order was on route then nothing! B&Q had to get my money back and take action! Stay away from this company! SCUMBAGS

Absolutely shocking company 3 weeks waiting for item that says 3-4 days delivery . Hardly ever answers emails and when they do they lie and say its been sent and will forward tracking that never appears. Please don't waste your money. I am trying to get refund through my bank now as they ignoring my emails

If I could give zero stars I would.
AVOID AT ALL COSTS!!
item never received and no way of contacting them. £148.99 for a wall clock sold by B&Q .

Avoid at all costs - total scam. Order has not arrived and emails ignored. No other way to contact. I’ve now had to report them to trading standards and my credit card for fraud

Would give zero stars if I could. Ordered two vases, had to chase after a couple of weeks of no delivery. I cancelled the order, received no response and then received one of the vases but the other was missing. Quality of the vase I did receive was poor; splash marks on it and a different colour from the image. AVOID!

Never received goods at the cost of £122.45 wall clock. Having to do all the chasing to recover my money back. Absolutely useless avoid like the plaque

Quick delivery lovely item

Love my purchase from you

Didn’t receive item so can’t do honest review but refund was sorted quickly

Really pleased with the product. Quality great and just as described. Delivery was super quick too

What an absolutely beautiful addition to the Christmas decs. Sat next to the tree and looked so sparkly ✨️ Really well packaged, good value and much to my delight came in a couple of days, in time for Christmas

Unfortunately my order arrived broken, not the company's fault.
Communication was good and l was reimbursed very quickly.

Ordered a Christmas light up lamppost via Debenhams website on 30th Nov. Paid extra for fast delivery by 5th Dec. Item has never arrived and I've sent multiple emails as thats the only way to contact Debenhams customer service as far as I can see. Got what I can only describe as an AI response on 6th Dec and then an "escalated" forwarding email on 15th Dec.
I am not letting this go, especially not now after reading the reviews and learning this is a complete scam from a 3rd party. Wish I had researched more into the item and checked here first but as it was Debenhams I thought it was all above board and legit. Disgusting.

Avoid at all costs ,
Tool my money and then I’ve had no communication from them apart from an email acknowledging my order.
No phone number, only online web form and email .
No reply from them after trying multiple times .
I’ve reported it to my credit card company to try and get the money back .

What an absolute con. This company sell through B&Q and others and hide behind that. They send out their cheap Chinese tat late and defective. When you try to return they have a cheek to try and charge you to send back a defective product.

That’s a classic ploy to put you off. They are legally obliged to arrange for return at THEIR expense.

I rarely go to the lengths of a county court claim but out of utter principle I will on this one.

Avoid at all costs.

Absolute joke of a company!
I ordered some metal Christmas parcels through B&Q from this seller! Sent loads of emails as they never sent my items out! Emailed them directly 5 emails no response back, they have no phone number. And today all of a sudden after placing the order on the 6th Dec my items were cancelled! No reason given! No customer service they just ignore you!
I would never trust this company ever again, very unprofessional and an absolute joke of a company!
STAY WELL CLEAR‼️‼️‼️‼️

SCAM! Online Ordered on 24th November, still hasnt been delivered with no updates. No way of calling and they have ignored two of my emails. I think these guys are taking peoples money without any intention to deliver

Ordered a white Christmas gonk, it came in a filthy damaged ripped box and was just thrown in no protection on the item what so ever, so was grubby looking when should of been white, I have sent 3 emails and still no reply
Avoid this site people!!